Q01
Message
All templatesIndustry-Specific
Always-On Suggestion Box for Ideas & Feedback
A lightweight, anytime channel for employees, customers, or community members to submit improvement ideas as they occur to them. Captures the idea, its context, and who it would help, then uses an AI follow-up to turn a rough or vague suggestion into a specific, actionable recommendation your team can actually evaluate.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
12 questions · ~7 min
Q02
Multiple ChoiceRequired
What area does your suggestion relate to? (Template note: replace these with your own categories, e.g., specific departments, product lines, or service areas.)
- Product or service improvements
- Internal processes or workflows
- Workplace or team culture
- Customer or client experience
- Tools, technology, or systems
Q03
Short TextRequired
Sum up your suggestion in one sentence.
Q04
Long TextRequired
Now tell us more: what's the problem or opportunity, and what would you like to see happen instead?
Q05
AI Interview
Explore this suggestion in depth: what specific situation or frustration prompted it, whether the respondent has seen it done differently elsewhere, and how they'd know it worked if it were implemented. If the suggestion is really a complaint or too vague to act on, gently guide them toward a concrete, specific recommendation. If they mention this has come up before, probe what's different about raising it now and what would need to change for it to stick this time.
Q06
Opinion ScaleRequired
If this idea were implemented well, how much of a difference do you think it would make?
Scale: 1 – 5
Min:No real impactMax:Major positive impact
Q07
Multiple Choice
Who would this mainly benefit? Select all that apply.
- Customers or clients
- My immediate team or coworkers
- The organization as a whole
- External partners or vendors
Q08
Multiple Choice
Has this idea come up before?
- This is a brand-new idea, as far as I know
- I've mentioned it before but nothing happened
- It was tried before and didn't work out
- Not sure if it's been raised
Q09
Multiple Choice
Would you be open to us following up with you about this suggestion?
- Yes, please follow up with me
- No, keep my suggestion anonymous
Q10
Email
If you're open to a follow-up, share your email here (optional — leave blank to stay anonymous).
Q11
Multiple Choice
Which area or group are you submitting this from? (Template note: replace with your own department, team, or customer segment list.) This helps us route your idea to the right people.
- (Replace with team/department A)
- (Replace with team/department B)
- (Replace with team/department C)
- Prefer not to say
Q12
Message
Thank you for taking the time to share this! Every suggestion gets reviewed by the team responsible for that area, and recurring themes shape what we prioritize next.
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
How it compares
We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.
Why this template
- Combines structured fields (area, one-sentence summary, beneficiaries, prior mentions) with an AI follow-up interview that probes the specific situation or frustration behind a vague suggestion until it's concrete enough to evaluate
- Includes an opinion-scale impact estimate and a 'who benefits' multiple-choice, giving reviewers quick triage signals alongside the open-ended detail
- Optional follow-up consent and email capture let submitters stay anonymous by default while still allowing deeper conversation when they opt in
- Automated report generation and transparent prompts mean the AI's questions and scoring logic aren't a black box, unlike static form builders
SurveySparrow
Free Online Suggestion Box Template | Collect Anonymous SuggestionsA ready-to-field suggestion box template built around anonymous submission, which fits the core use case well. It's a conversational-style form but relies on fixed questions rather than dynamic probing of each idea. Good for simple anonymous collection, less suited to turning vague ideas into detailed, actionable recommendations.
What it does well
- Explicitly supports anonymous submissions
- Ready-to-use template with a conversational form style
- Positioned for general business/workplace suggestion collection
Where it falls short
- No adaptive AI follow-up to clarify a vague suggestion in real time
- No mention of automated per-response quality scoring or report generation
- No documented methodology for how responses are evaluated or synthesized
Typeform
Free Employee Suggestion Box Form TemplateA polished, employee-focused suggestion form using Typeform's signature one-question-at-a-time flow. It's a static template designed for a pleasant intake experience, not for probing or scoring individual submissions. Best suited to teams that just want a nicely designed intake form rather than deeper qualitative follow-up.
What it does well
- Clean, well-designed one-question-at-a-time interface
- Specifically framed for employee suggestion programs
- Easy to customize branding and question wording
Where it falls short
- No adaptive or voice AI interviewing to dig into a submitted idea
- No automated scoring of response quality or specificity
- No built-in mechanism to convert a vague idea into an actionable recommendation
Jotform
Content Idea Suggestion Form TemplateThis is a narrower, content-marketing-focused idea form rather than a general employee/customer suggestion box, so it's a partial match to this use case. It's a static, fielding-ready form built on Jotform's drag-and-drop builder. Useful if the need is specifically content ideas, less applicable for broader operational or product improvement suggestions.
What it does well
- Drag-and-drop customization typical of Jotform templates
- Ready to field immediately for content-idea intake
- Likely integrates with Jotform's broader workflow and notification tools
Where it falls short
- Scoped to content ideas rather than general improvement suggestions across teams or customers
- No adaptive AI follow-up to clarify or expand a rough idea
- No automated quality scoring or synthesized reporting across submissions
SurveyMonkey
Suggestion Box Form TemplateA standard, ready-to-use suggestion box template from an established survey platform, suitable for basic idea collection. It relies on fixed question sets and SurveyMonkey's standard analytics rather than conversational or adaptive follow-up. Solid for simple collection and reporting, but not built to deepen or refine individual suggestions.
What it does well
- Backed by SurveyMonkey's established survey infrastructure and analytics
- Ready-to-field template requiring minimal setup
- Familiar, trusted brand for general survey distribution
Where it falls short
- No adaptive AI or voice interviewing to explore the context behind a suggestion
- No per-response quality scoring to help teams triage which ideas are most actionable
- No transparent, publishable prompt logic — reporting is limited to standard aggregate analytics
Frequently asked questions
What questions are in the “Always-On Suggestion Box for Ideas & Feedback” template?
The template includes 12 ready-to-use questions, starting with: “Got an idea for how we could do things better? This is the place. Takes about 7 minutes, you can stay anonymous, and the…” · “What area does your suggestion relate to? (Template note: replace these with your own categories, e.g., specific departm…” · “Sum up your suggestion in one sentence.”. The full set is previewed above, and every question is editable.
How long does this survey take to complete?
Respondents typically finish the 12 questions in about 7 minutes.
Can I customize this template?
Yes — every question, answer option, and the ordering is editable before you launch. You can add or remove questions, or ask the AI editor to rework the survey around your research goal.
Is this template free to use?
Yes. Open it in the editor and start customizing right away — no account required to try it, and the free plan covers launching your survey.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.
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