All templates
Market Research

Brand Health & Competitive Benchmarking Survey

Measures unaided and aided brand awareness, image associations, value perceptions, purchase intent, and NPS against key competitors to benchmark brand health and identify competitive positioning opportunities.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

27 questions · ~12 min
Q01
Message

Welcome! This survey asks about your awareness, impressions, and preferences across brands in a specific product category. Your participation is completely voluntary, and you may stop at any time. There are no right or wrong answers—we are interested in your honest opinions. All responses are confidential and will be reported only in aggregate. This survey takes approximately 12 minutes to complete.

Q02
Multiple Choice

In the past 6 months, have you purchased any products in this category?

  • Yes
  • No
Q03
Long Text

When you think of this product category, what is the first brand that comes to mind?

Q04
Opinion Scale

What is your overall impression of Your brand?

Scale: 17
Min:Very unfavorableMax:Very favorable
Q05
Multiple Choice

Which brand are you most likely to purchase next in this category?

  • Your brand
  • Top competitor A
  • Top competitor B
  • Top competitor C
  • Another brand
  • Not sure
Q06
Long Text

Based on your responses in this survey, is there anything else you would like to share about your experiences or perceptions of these brands?

Q07
Dropdown

What is your age?

  • Under 18
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65 or older
  • Prefer not to say
Q08
Message

Thank you for completing this survey—your feedback is very valuable and will help us better understand brand perceptions in this category.

Q09
Dropdown

In the past 6 months, approximately how often have you purchased products in this category?

  • Weekly or more
  • 2–3 times per month
  • About once per month
  • Every 2–3 months
  • Less often
Q10
Multiple Choice

Which of the following brands have you heard of? Please select all that apply.

  • Your brand
  • Top competitor A
  • Top competitor B
  • Top competitor C
  • None of these
Q11
Opinion Scale

What is your overall impression of Top competitor A?

Scale: 17
Min:Very unfavorableMax:Very favorable
Q12
Opinion Scale

How likely are you to recommend Your brand to a friend or colleague?

Scale: 010
Min:Not at all likelyMax:Extremely likely
Q13
AI Interview

We'd like to understand more about what drives your brand preferences in this category. Please share your thoughts and our AI moderator will ask a few follow-up questions.

Q14
Multiple Choice

Which best describes your gender?

  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q15
Multiple Choice

Which brand did you purchase most recently in this category?

  • Your brand
  • Top competitor A
  • Top competitor B
  • Top competitor C
  • Another brand
Q16
Opinion Scale

What is your overall impression of Top competitor B?

Scale: 17
Min:Very unfavorableMax:Very favorable
Q17
Opinion Scale

How likely are you to recommend Top competitor A to a friend or colleague?

Scale: 010
Min:Not at all likelyMax:Extremely likely
Q18
Dropdown

In which region do you currently reside?

  • United States
  • Canada
  • United Kingdom
  • European Union
  • Latin America
  • Middle East
  • Africa
  • Asia-Pacific
  • Australia/New Zealand
  • Other / Prefer not to say
Q19
Opinion Scale

How satisfied were you with your most recent purchase in this category?

Scale: 17
Min:Not at all satisfiedMax:Extremely satisfied
Q20
Opinion Scale

What is your overall impression of Top competitor C?

Scale: 17
Min:Very unfavorableMax:Very favorable
Q21
Long Text

What is the main reason you chose that brand as your next likely purchase?

Q22
Dropdown

What is the highest level of education you have completed?

  • Some high school or less
  • High school graduate
  • Some college / Associate degree
  • Bachelor's degree
  • Postgraduate degree
  • Trade / technical certification
  • Prefer not to say
Q23
Multiple Choice

Which of the following words or phrases describe Your brand? Please select all that apply.

  • High quality
  • Good value
  • Innovative
  • Trustworthy
  • Premium
  • Reliable
  • Fun
  • Eco-friendly
  • None of these
Q24
Dropdown

What is your current employment status?

  • Employed full time
  • Employed part time
  • Self-employed
  • Student
  • Homemaker
  • Retired
  • Unemployed
  • Prefer not to say
Q25
Multiple Choice

Which of the following words or phrases describe Top competitor A? Please select all that apply.

  • High quality
  • Good value
  • Innovative
  • Trustworthy
  • Premium
  • Reliable
  • Fun
  • Eco-friendly
  • None of these
Q26
Opinion Scale

To what extent do you agree or disagree: Your brand offers good value for the price.

Scale: 17
Min:Strongly disagreeMax:Strongly agree
Q27
Ranking

Please rank the following brands by your overall preference, with 1 being your most preferred.

  1. Your brand
  2. Top competitor A
  3. Top competitor B
  4. Top competitor C
Drag to rank

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • Captures both unaided (open-text top-of-mind) and aided (checklist) brand awareness in the same flow, alongside image-association word-choice questions for your brand and named competitors
  • Includes head-to-head value perception, preference ranking, and NPS for your brand versus a top competitor, giving a structured competitive benchmark rather than a single-brand snapshot
  • Uses an AI follow-up interview to probe the reasoning behind stated brand preferences and next-purchase intent, going beyond the closed-ended scales with adaptive, respondent-specific questions
  • Pairs behavioral screening (recent purchase, frequency, brand purchased) with attitudinal measures so awareness and image data can be read against actual buying behavior

Jotform

Brand Awareness Survey Form Template

A static, drag-and-drop form template focused on basic brand awareness questions. It's built for quick deployment and customization within Jotform's form builder rather than for structured competitive benchmarking. No image association or NPS-style benchmarking against named competitors is evident.

What it does well

  • Easy to customize within a familiar drag-and-drop form builder
  • Quick to deploy for simple awareness checks
  • Integrates with Jotform's broader form ecosystem (payments, logic, etc.)

Where it falls short

  • Static question set with no adaptive AI follow-up to probe individual responses
  • No indication of built-in competitive benchmarking structure (aided/unaided awareness vs. named competitors)
  • No transparent scoring or automated quality assessment of open-ended answers

SurveyMonkey

Brand Awareness Questionnaire Template

A methodology-backed questionnaire template from an established survey platform, likely covering standard awareness and perception questions. It's a fixed-question template meant to be launched as-is or lightly edited, not a dynamic interview experience.

What it does well

  • Backed by an established survey research platform with broad template library
  • Likely includes standard, well-tested awareness question phrasing
  • Easy to launch quickly with minimal setup

Where it falls short

  • No adaptive AI interviewing—respondents answer the same fixed questions regardless of their answers
  • No voice-based interview option for richer qualitative capture
  • No automated per-response quality scoring of open-ended feedback

SurveySparrow

Brand Image Questionnaire Template

A conversational-style questionnaire template focused on brand image and perception, presented one question at a time for a chat-like feel. The conversational UI is scripted rather than adaptive, so it doesn't generate new questions based on prior answers.

What it does well

  • Conversational, chat-like question flow that may feel more engaging than a traditional grid
  • Focused specifically on brand image/perception measurement
  • Likely mobile-friendly given SurveySparrow's conversational form design

Where it falls short

  • Conversational UI is pre-scripted, not adaptive AI—no real-time follow-up probing based on what a respondent says
  • No voice AI interview capability
  • No transparent, publishable prompt/methodology behind the question logic

Typeform

Brand Awareness Survey Template

A polished, design-forward brand awareness template known for Typeform's one-question-at-a-time interface. It covers standard awareness metrics but is a fixed-form template rather than an interview format that adapts to individual respondents.

What it does well

  • Strong design and one-question-at-a-time UX that reduces respondent fatigue
  • Well-known template format that's easy to brand and customize visually
  • Simple to share and embed across channels

Where it falls short

  • No adaptive AI follow-up questions—flow is fixed regardless of respondent answers
  • No screen-share or guided task capability for deeper behavioral observation
  • No automated quality scoring of individual responses or auto-generated analytical reports

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.

Related templates

More studies from the same category.

See all
Market Research

Category Entry Points & Brand Choice Survey

Measures when and why shoppers enter a product category, the decision drivers behind brand selection, and the path to purchase—providing actionable insights for brand positioning, retail activation, and category growth strategy.

View template
Market Research

Brand Health Tracker: Awareness, Consideration & Equity

Measures unaided and aided brand awareness, category usage, consideration sets, first-choice preference, and perceptual brand equity attributes. Designed for tracking brand health over time across competitive sets.

View template
Market Research

Fintech Ad Effectiveness: Brand Lift & Recall Study

Measures advertising recall, brand awareness (unaided and aided), consideration lift, and brand preference across major money and payment apps. Designed for market researchers evaluating fintech campaign ROI.

View template
Market Research

Brand Awareness & Aided/Unaided Recall Survey

Measures top-of-mind recall, aided brand awareness, brand associations, and purchase consideration to benchmark a target brand against competitors. Suitable for market researchers tracking awareness across channels and audiences.

View template
Market Research

Market Research Workflow Benchmarking Survey

Measures how research teams plan projects, select and evaluate tools, and navigate procurement — providing quantitative benchmarks and qualitative depth on workflow efficiency and pain points.

View template
Market Research

Buyer Intake & Needs Assessment Survey

A pre-conversation intake survey for sales, real estate, and consultative teams to capture a prospective buyer's needs, timeline, budget, and decision-making process before the first meeting. The AI follow-up digs into whichever decision factor matters most to that buyer and surfaces the deal-breakers a form alone would miss.

View template