QuestionPunkQuestionPunk
Start free
All templates
Industry-Specific

Freight Shipping Quote Request Intake Form

Captures the origin, destination, cargo specifics, timing, and special handling needs a freight broker or carrier needs to price a shipment accurately. An AI follow-up clarifies any vague or incomplete cargo details — like unclear dimensions or hazmat class — before the quote goes to the routing team.

Use this templateBrowse more templates

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

15 questions · ~8 min
Q01
Message

Thanks for requesting a freight quote! We'll need a few details about your shipment — origin, cargo, timing, and how to reach you. Should take about 8 minutes.

Q02
Short TextRequired

Where is this shipment picking up from? (City, state/province, and zip/postal code)

Q03
Short TextRequired

Where is this shipment being delivered to? (City, state/province, and zip/postal code)

Q04
Multiple ChoiceRequired

What type of cargo are you shipping?

  • General freight / palletized goods
  • Machinery or heavy equipment
  • Perishable or temperature-sensitive goods
  • Hazardous materials
  • Vehicles
  • Bulk or liquid cargo
Q05
Short TextRequired

Describe the shipment's dimensions, weight, and quantity (e.g., '2 pallets, 48x40x36 in each, 500 lbs per pallet'). Approximate numbers are fine.

Q06
Multiple Choice

Does this shipment require any special handling?

  • Temperature-controlled (refrigerated/frozen)
  • Hazardous materials (please specify class in details)
  • Oversized or overweight (exceeds standard truck/container limits)
  • Fragile or high-value, extra care needed
  • Liftgate or inside delivery required
  • Stackability restrictions
Q07
DateRequired

What is your preferred pickup date?

Q08
Multiple Choice

How flexible is this timing?

  • Fixed date, no flexibility
  • Flexible within a few days
  • Flexible within two weeks
  • Fully flexible, whenever the rate is best
Q09
AI Interview

Clarify any ambiguous or incomplete cargo details the respondent gave — especially around dimensions, weight, piece count, or any special handling flags they selected. If they described the shipment as 'oversized' or flagged hazardous materials, get the specific dimensions or hazmat class needed for accurate quoting. If a weight or quantity looks like a rough estimate, ask whether it's firm or approximate. Note anything that still remains unclear for the quoting team to follow up on directly.

Q10
Long Text

Anything else about this shipment we should know (accessorial needs, delivery appointment windows, insurance requirements, etc.)?

Q11
Short TextRequired

Your full name

Q12
Short Text

Company name (if applicable)

Q13
EmailRequired

Email address for the quote

Q14
Short Text

Phone number (optional, for urgent quote questions)

Q15
Message

Thanks for the details! Your quote request goes straight to our routing team, who'll follow up with pricing and any questions about your cargo.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • Includes a dedicated AI follow-up interview step that clarifies ambiguous or incomplete cargo details — like unclear dimensions or hazmat class — before the request reaches routing, something static form fields can't do
  • Captures the full shipment picture in one flow: origin, destination, cargo type, dimensions/weight/quantity, special handling, and pickup timing/flexibility
  • Separates quantitative intake fields (short-answer, multiple-choice, date) from the open-ended AI follow-up interview probe, so routing teams get structured data plus AI-clarified specifics in the same submission
  • Ends with contact capture (name, company, email, optional phone) so the quote request is immediately actionable by a human routing team

Typeform

Freight Quote Form Template

A purpose-built freight quote template covering shipment basics in Typeform's conversational one-question-at-a-time format. It's a static form: every respondent sees the same fixed question set regardless of how vague or detailed their cargo description is. There's no mechanism to detect or follow up on ambiguous entries like unclear dimensions or hazmat class.

What it does well

  • Purpose-built for freight quote requests, so field selection is domain-relevant
  • Typeform's polished conversational UI is generally good for completion rates
  • Likely supports Typeform's standard logic/branching for basic conditional paths

Where it falls short

  • No adaptive AI follow-up to clarify incomplete or ambiguous cargo details before it reaches a routing team
  • No automated per-response quality scoring to flag incomplete submissions
  • No transparent prompt methodology since there's no AI interviewing layer at all

SurveySparrow

Shipping Request Form Template

A general shipping/shipment request form template rather than one tailored specifically to freight brokering, so it may need customization to capture freight-specific cargo details like hazmat class or dimensions. Like other static templates, it collects whatever the respondent enters without probing for missing or unclear specifics.

What it does well

  • Chat-style form format may improve completion rates versus long static forms
  • Business-template library suggests reasonable customization options for shipping-adjacent fields
  • Likely integrates with SurveySparrow's broader survey distribution tools

Where it falls short

  • No AI follow-up step to clarify vague cargo descriptions before a broker or carrier prices the shipment
  • No voice AI interview option for respondents who prefer speaking shipment details
  • No automated quality scoring on individual responses

Frequently asked questions

What questions are in the “Freight Shipping Quote Request Intake Form” template?

The template includes 15 ready-to-use questions, starting with: “Thanks for requesting a freight quote! We'll need a few details about your shipment — origin, cargo, timing, and how to…” · “Where is this shipment picking up from? (City, state/province, and zip/postal code)” · “Where is this shipment being delivered to? (City, state/province, and zip/postal code)”. The full set is previewed above, and every question is editable.

How long does this survey take to complete?

Respondents typically finish the 15 questions in about 8 minutes.

Can I customize this template?

Yes — every question, answer option, and the ordering is editable before you launch. You can add or remove questions, or ask the AI editor to rework the survey around your research goal.

Is this template free to use?

Yes. Open it in the editor and start customizing right away — no account required to try it, and the free plan covers launching your survey.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.

Use this templateStart free

Related templates

More studies on similar topics.

See all
Industry-Specific

Seasonal Retail Staff Onboarding Readiness Survey

Measures how well seasonal hires feel trained, scheduled, and supported once they're on the floor — covering training sufficiency, POS confidence, safety prep, and intent to return next season. An AI follow-up digs into the specific gap behind their lowest-rated area so store ops can fix onboarding before the next peak.

View template
Industry-Specific

Freight Quote Request Experience Survey

Captures how shippers rate the speed, accuracy, and clarity of freight quotes they received, using allocation and prioritization questions plus an AI follow-up that digs into why a quote was accepted, negotiated, or lost to a competitor.

View template
Industry-Specific

Shipping Request Experience & Fulfillment Survey

Measures how smoothly a customer's shipping or freight request was handled — from initial quote through final delivery — for logistics, courier, and freight companies. An AI follow-up interview digs into the specific moment that caused the most friction, going beyond satisfaction scores to what actually happened.

View template
Industry-Specific

Wholesale Partnership Inquiry Qualification Survey

Captures a potential wholesale buyer's business profile, product interest, order volume, and price expectations, so sales teams can prioritize real opportunities. An AI follow-up interview digs into their actual sourcing situation and what it would take to convert the inquiry into a first order.

View template
Industry-Specific

Server Build Request Intake Survey

A structured intake form for IT and infrastructure teams to capture what a requester actually needs before provisioning a new server — workload type, environment, resource needs, and data sensitivity — with an AI follow-up that digs into usage patterns, dependencies, and downtime tolerance that checkbox fields miss.

View template
Industry-Specific

Equipment Finance Pre-Application Questionnaire

Captures the equipment type, cost, term preference, and business profile a lender needs to pre-qualify an equipment financing request. An AI follow-up digs into what's actually driving the requested timeline — a growth opportunity, a breakdown, or a contract deadline — so underwriters get the real story behind the urgency, not just a checkbox.

View template