Media Request Response Experience Survey
Measures how journalists, freelancers, and other media professionals experience submitting interview, quote, or information requests to your press team — response speed, accuracy, and whether they got what they needed. An AI follow-up reconstructs exactly what happened on their most recent request, surfacing where the process broke down. Built for communications and media relations teams.
샘플 질문
템플릿에 포함된 내용을 미리 확인해 보세요. 모든 질문은 설문 공개 전에 자유롭게 수정할 수 있습니다.
Thinking about your most recent media request to us, what kind of request was it?
- Interview request
- Request for a quote or statement
- Fact-check or data request
- Credentialing or event access request
- Photo, video, or b-roll request
How did you submit that request?
- Phone call
- Online media request form
- Social media or direct message
- In person
About how many hours passed before you received a first response (even just an acknowledgment)?
How satisfied were you with the speed of that response relative to your deadline?
How much do you agree with each statement about your interaction with our press team on this request?
- The information provided was accurate and complete
- The person who helped me was professional and easy to work with
- It was easy to reach the right contact
- The team was willing to work with my deadline
- I felt like a priority, not an afterthought
When you request information or access from an organization's press team, which of these matter most to you — and which matter least?
- Fast initial response
- Direct access to a spokesperson
- Accuracy and completeness of the information
- Flexibility around my deadline
- Availability for follow-up questions
- Exclusive or first access to information
- One clear point of contact throughout
Did you end up getting what you needed for your story or coverage?
- Yes, I got everything I needed
- Partially — I got some but not all of what I needed
- No, I didn't get what I needed
- I'm still waiting on a response
Reconstruct exactly what happened on this respondent's most recent media request: what they asked for, who responded and how fast, and whether the final information or access matched what they needed for their story. If they said they only partially got what they needed or are still waiting, dig into specifically what was missing or delayed and what a better outcome would have looked like. If the request went smoothly, ask what specifically made it easy so it can be repeated.
How likely are you to reach out to this press team again for a future story?
Which best describes where you work?
- Newspaper or magazine
- Television or radio
- Online news outlet or blog
- Trade or industry publication
- Podcast or newsletter
- Freelance
- Other
- Prefer not to say
Which best describes your role?
- Reporter or journalist
- Editor
- Producer
- Freelance contributor
- Communications or PR professional at another organization
- Other
- Prefer not to say
That's everything — thank you for the candid feedback. Your responses go directly to our communications team to help us respond to media requests faster and more usefully going forward.
포함된 기능
AI 후속 질문
정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.
주의력 확인 장치
성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.
AI가 작성한 문안
문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.
자동 리포트
응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.
다른 서비스와 비교
다른 설문 도구의 가장 유사한 템플릿을 검토했습니다. 그 도구들이 잘하는 점과, 이 템플릿이 한발 더 나아가는 지점을 정리했습니다.
이 템플릿을 선택하는 이유
- Includes a numeric time-to-first-response question paired with a deadline-relative satisfaction scale, so speed is measured against what actually mattered to the journalist
- Uses a matrix of agreement statements plus a max-diff question to rank what journalists value most when working with a press team, not just a single satisfaction score
- An AI follow-up interview reconstructs exactly what happened on the respondent's most recent request, surfacing where the process broke down in their own words
- Captures outcome (did they get what they needed) and future intent (likelihood to reach out again) alongside role and outlet context, then rolls it all into an auto-generated report
Typeform
Media Request Form TemplateThis is an intake form for receiving media requests (e.g., interview or comment requests coming into a press team), not a survey measuring how journalists experienced that process afterward. It's a fielding-ready static form with Typeform's typical conversational UI, but it collects request details rather than feedback or satisfaction data. Useful as a front-door form, it doesn't overlap with post-interaction experience measurement.
잘하는 점
- Clean, conversational form-filling experience typical of Typeform
- Easy to share/embed for journalists submitting a request
- Simple setup for basic intake fields
아쉬운 점
- Captures the request itself, not the requester's experience or satisfaction with how it was handled
- Static question flow with no adaptive follow-up to probe delays or breakdowns
- No mechanism to reconstruct what happened, score response quality, or auto-generate an experience report
설문을 공개할 준비가 되셨나요?
이 템플릿을 편집기에서 열어 보세요. 첫 응답자가 보기 전에 모든 부분을 원하는 대로 바꿀 수 있습니다.
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