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AI Moderator Effectiveness by Demographic Group

A post-experience research survey evaluating the effectiveness of AI interview moderators across demographic groups. Measures overall experience quality, perceived empathy and understanding, cultural sensitivity, accessibility, and direct comparisons with human moderators. Designed to detect demographic moderation effects.

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Template Overview

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This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome to this research study on interview experiences. You recently participated in a research interview moderated by an AI system. We would now like to understand your experience. This survey takes approximately 10-12 minutes. There are no right or wrong answers — we are interested only in your honest opinions and perceptions. Your responses are completely confidential, will be anonymized, and reported only in aggregate for academic research purposes. Participation is voluntary, and you may stop at any time without penalty. Please click 'Next' to begin.
Q2
Multiple Choice
Have you completed a research interview moderated by an AI system within the past 7 days?
  • Yes
  • No
  • I'm not sure
Q3
Multiple Choice
How often do you use AI-powered tools (e.g., chatbots, voice assistants, AI writing tools) in your daily life?
  • Never
  • Rarely (a few times a year)
  • Sometimes (a few times a month)
  • Often (a few times a week)
  • Daily or almost daily
Q4
Opinion Scale
How comfortable are you interacting with AI-powered systems in general?
Range: 1 – 7
Min: Not at all comfortableMid: NeutralMax: Extremely comfortable
Q5
Multiple Choice
Before this study, how many times had you interacted with an AI-powered chatbot or interview system?
  • Never — this was my first time
  • 1-2 times
  • 3-5 times
  • 6-10 times
  • More than 10 times
Q6
Chat Message
The next questions ask about the AI-moderated research interview you recently completed. Please think specifically about that experience as you respond.
Q7
Opinion Scale
How would you rate your overall experience with the AI-moderated interview?
Range: 1 – 7
Min: Extremely negativeMid: NeutralMax: Extremely positive
Q8
Opinion Scale
How likely are you to participate in another research interview moderated by an AI in the future?
Range: 1 – 7
Min: Extremely unlikelyMid: NeutralMax: Extremely likely
Q9
Opinion Scale
To what extent did you feel comfortable sharing your honest opinions during the AI-moderated interview?
Range: 1 – 7
Min: Not at all comfortableMid: NeutralMax: Extremely comfortable
Q10
Opinion Scale
How personally sensitive or emotionally charged did you find the topic of the interview you completed?
Range: 1 – 7
Min: Not at all sensitiveMid: NeutralMax: Extremely sensitive
Q11
Opinion Scale
To what extent did you feel the AI moderator understood what you were trying to communicate?
Range: 1 – 7
Min: Not at allMid: NeutralMax: Completely
Q12
Opinion Scale
To what extent did the AI moderator respond with empathy to your answers?
Range: 1 – 7
Min: Not at allMid: NeutralMax: Completely
Q13
Opinion Scale
How well did the AI moderator adapt its follow-up questions to your specific responses?
Range: 1 – 7
Min: Not at all wellMid: NeutralMax: Extremely well
Q14
Opinion Scale
How natural did the conversation with the AI moderator feel?
Range: 1 – 7
Min: Completely artificialMid: NeutralMax: Completely natural
Q15
Opinion Scale
To what extent did the AI moderator's questions feel respectful of your cultural background and personal identity?
Range: 1 – 7
Min: Not at all respectfulMid: NeutralMax: Extremely respectful
Q16
AI Interview
Were there any moments during the AI-moderated interview where you felt misunderstood, stereotyped, or that the AI was insensitive to your perspective? Please share what happened and how it affected your experience.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q17
Multiple Choice
Did you experience any of the following barriers during the AI-moderated interview? Select all that apply.
  • Difficulty reading or understanding the AI's questions
  • The AI responded too quickly for me to keep up
  • The AI did not understand my writing style or phrasing
  • Technical issues (lag, errors, or crashes)
  • The interface was difficult to navigate
  • The interview felt too long or exhausting
  • Language or vocabulary was too complex
  • I needed accommodations that were not available
  • None — I did not experience any barriers
  • Other (please specify)
Q18
Opinion Scale
How easy was the AI-moderated interview to navigate and complete?
Range: 1 – 7
Min: Extremely difficultMid: NeutralMax: Extremely easy
Q19
Multiple Choice
Have you ever participated in a research interview conducted by a human moderator (in person, by phone, or by video)?
  • Yes
  • No
Q20
Opinion Scale
Compared to a human moderator, how would you rate the AI moderator on overall interview quality?
Range: 1 – 7
Min: AI was much worseMid: NeutralMax: AI was much better
Q21
Opinion Scale
Compared to a human moderator, how would you rate the AI moderator on making you feel heard and understood?
Range: 1 – 7
Min: AI was much worseMid: NeutralMax: AI was much better
Q22
Opinion Scale
Compared to a human moderator, how would you rate the AI moderator on creating a comfortable environment for sharing honest opinions?
Range: 1 – 7
Min: AI was much worseMid: NeutralMax: AI was much better
Q23
Opinion Scale
Compared to a human moderator, how would you rate the AI moderator on being respectful of your cultural background and identity?
Range: 1 – 7
Min: AI was much worseMid: NeutralMax: AI was much better
Q24
AI Interview
Based on your responses throughout this survey, please share any additional thoughts or feelings about your experience with the AI moderator — including anything we may not have asked about.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 8
Q25
Dropdown
What is your age?
  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65-74
  • 75 or older
  • Prefer not to say
Q26
Multiple Choice
What is your gender identity?
  • Woman
  • Man
  • Non-binary
  • Self-describe (please specify)
  • Prefer not to say
Q27
Multiple Choice
Which of the following best describes your racial or ethnic background? Select all that apply.
  • American Indian or Alaska Native
  • Asian
  • Black or African American
  • Hispanic or Latino/a/x
  • Middle Eastern or North African
  • Native Hawaiian or Pacific Islander
  • White
  • Self-describe (please specify)
  • Prefer not to say
Q28
Dropdown
What is the highest level of education you have completed?
  • Less than high school
  • High school diploma or GED
  • Some college, no degree
  • Associate's degree
  • Bachelor's degree
  • Master's degree
  • Doctoral or professional degree
  • Prefer not to say
Q29
Multiple Choice
What is the primary language you speak at home?
  • English
  • Spanish
  • Mandarin Chinese
  • Hindi
  • Arabic
  • French
  • Portuguese
  • Other (please specify)
  • Prefer not to say
Q30
Multiple Choice
Do you identify as having a disability that affects how you interact with digital technology? (Optional)
  • Yes — visual impairment
  • Yes — hearing impairment
  • Yes — motor/physical disability
  • Yes — cognitive or learning disability
  • Yes — other (please specify)
  • No
  • Prefer not to say
Q31
Multiple Choice
How would you describe the area where you live?
  • Urban (large city)
  • Suburban (outskirts of a city)
  • Small town
  • Rural
  • Prefer not to say

Frequently Asked Questions

What is QuestionPunk?
QuestionPunk is an AI-powered survey and research platform that turns traditional surveys into adaptive conversations. Describe your research goal and get a complete survey draft, conduct AI-moderated interviews with dynamic follow-ups, detect low-quality responses, and produce insights automatically. It's fast, flexible, and scalable across qualitative and quantitative research.
How do I create my first survey?
Sign up, then choose how to build: describe your research goal and let AI generate a survey, pick a template, or start from scratch. Add question types, set logic, preview, and share.
Can the AI generate a survey from a prompt?
Yes. Describe your research goal in plain language and QuestionPunk drafts a complete survey with appropriate question types, ordering, and AI follow-up logic. You can then customize before publishing.
What question types are available?
QuestionPunk supports a wide range of question types: opinion scale, rating, multiple choice, dropdown, ranking, matrix, constant sum, AI interview (text and audio), long text, short text, email, phone, date, address, website, numeric, audio/video recording, contact form, chat message, conversation reset, button, page breaks, and more.
How do AI interviews work?
AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
Can I test my survey before launching?
Yes. Use synthetic testing to create AI personas and run them through your survey. This helps catch issues with question flow, logic, and wording before real respondents see it.
How many languages are supported?
QuestionPunk supports 142+ languages. Add languages from the survey editor, auto-translate questions, and share language-specific links. AI interviews also adapt to the respondent's language automatically.
How can I share my survey?
Share via a direct link (with optional custom slug), embed on your website (iframe or script), distribute through Prolific for research panels, or generate a QR code for physical distribution.
Can I export survey results?
Yes. Export as CSV (flat or wide layout), Excel (XLSX), or export the survey structure as PDF/Word. Filter by suspicious level, response type, language, or date range before exporting.
Does QuestionPunk detect fraudulent responses?
Yes. Every response is automatically classified with a suspicious level (low/medium/high) based on attention checks, response timing, and behavioral signals. You can filter flagged responses in the Responses tab.
What are the pricing plans?
Basic (Free): 20 responses/month. Business ($50/month or $500/year): 5,000 responses/month with priority support. Enterprise (Custom): unlimited responses, remove branding, custom domain, and dedicated support.
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