AI Feature Adoption & Value Perception Survey

Welcome, and thank you for participating in this survey. The purpose of this study is to understand your preferences and needs related to AI-powered features in our product. This survey takes approximately 11 minutes to complete. Your responses are confidential and will be reported only in aggregate. There are no right or wrong answers — we are interested in your honest opinions. Participation is voluntary and you may stop at any time.

How long have you been using our product?

• Less than 1 month
• 1–3 months
• 4–12 months
• 1–3 years
• 3+ years
• I'm evaluating / not yet a user

How interested are you in trying new AI features we may introduce in the next 3 months?

Which of the following would you need in place before adopting AI features in our product? (Select all that apply)

• Clear accuracy or quality metrics
• Human-in-the-loop review controls
• Strong data privacy assurances
• Admin controls and permissions
• Ability to edit AI outputs
• Audit logs or traceability
• Seamless integration with my workflows
• Other (please specify)

If these AI features were available next month, when would you likely start using them?

• Immediately
• Within 1 month
• In 1–3 months
• In 3–6 months
• In 6+ months
• Not planning to adopt

In a few words, what primary outcome would define success for AI features in your workflow?

Based on your responses in this survey, is there anything else we should consider to make AI features more valuable for you?

Which of the following best describes your role level?

• Individual contributor
• Team lead / Manager
• Director
• VP / Executive
• Prefer not to answer

Thank you for your time. Your input will directly help shape our AI feature roadmap. If you opted into the pilot program, we'll be in touch soon.

In the past 30 days, have you used any AI-powered features in our product?

• Yes
• No

Please rank the following AI use cases by their potential value to your work (drag to reorder, 1 = most valuable).

1. Summarize long content
2. Draft or improve text
3. Automate repetitive steps
4. Recommend next actions
5. Generate insights from data

What concerns, if any, might prevent you from using AI features in our product? (Select all that apply)

• Data privacy or security
• Incorrect or misleading outputs
• Compliance or legal risk
• Cost concerns
• Loss of control or transparency
• Performance or latency
• Accessibility or inclusivity
• None — I have no major concerns
• Other (please specify)

Which pricing approach would you most prefer for AI features?

• Included in current plan
• Add-on fee per user
• Usage-based (per action or tokens)
• Per workspace or account
• Not willing to pay
• Not sure

Would you be interested in joining a limited pilot program for these AI features when available?

• Yes
• Maybe
• No

We'd like to explore a few of your responses in more depth. An AI moderator will ask you up to 2 follow-up questions based on your answers.

Which functional area best describes your work?

• Engineering / Development
• Data / Analytics
• Product / Design
• Operations
• Sales / Marketing
• Customer Support
• Finance / Legal
• General Management
• Other
• Prefer not to answer

What best describes why you have not used the AI-powered features? (Select all that apply)

• Didn't know they exist
• No current need
• Concerns about accuracy
• Privacy or security concerns
• Not available on my plan
• Too complex to use
• Other (please specify)

To what extent do you agree that AI features in our product could save you meaningful time in your daily work?

What monthly per-user price premium would be reasonable for AI features?

• $0 — I expect it included
• $1–$5
• $6–$10
• $11–$20
• $21–$50
• More than $50
• Not sure

Which industry best describes your organization?

• Technology
• Financial services
• Healthcare
• Education
• Retail / E-commerce
• Manufacturing
• Professional services
• Government / Nonprofit
• Media / Entertainment
• Other

To what extent do you agree that AI features in our product could improve the quality of your work outputs?

Approximately how many employees are in your organization?

• 1–10
• 11–50
• 51–200
• 201–1,000
• 1,001–5,000
• 5,001+
• Prefer not to answer

To what extent do you agree that AI features in our product could help you make better decisions?

Where are you primarily located?

• North America
• Europe
• Asia
• Latin America
• Middle East
• Africa
• Oceania
• Prefer not to answer