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Employee & HR

Employee Satisfaction and Retention Pulse Survey

Tracks overall staff satisfaction, satisfaction across key workplace dimensions, and early flight-risk signals, then uses an AI follow-up interview to uncover the specific reasons behind low scores or turnover intent. Built for HR and people teams running quarterly or annual pulse checks.

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Sample questions

A preview of what’s in the template. Every question is editable before you launch.

11 questions · ~6 min
Q01
Message

Thanks for taking a few minutes for this check-in. We want an honest read on how work is going for you — your answers are used to improve day-to-day experience, not to evaluate you individually. About 5 minutes.

Q02
Opinion ScaleRequired

How likely are you to recommend this company as a good place to work to a friend or former colleague?

Scale: 0 – 10
Min:Not at all likelyMax:Extremely likely
Q03
MatrixRequired

How satisfied are you with each of the following aspects of your job right now?

5 rows × 5 columns
  • Workload and work-life balance
  • Recognition for your contributions
  • Opportunities for growth and development
  • Communication from leadership
  • Compensation and benefits
Columns: Very dissatisfied · Dissatisfied · Neutral · Satisfied · Very satisfied
Q04
Rating ScaleRequired

How would you rate the support you receive from your direct manager?

Range: 1 – 5
Min:PoorMax:Excellent
Q05
Multiple ChoiceRequired

In the next 6 months, how likely are you to look for a job outside this company?

  • Not at all likely
  • Slightly likely
  • Somewhat likely
  • Very likely
  • Already looking
Q06
Best–Worst Trade-off (MaxDiff)Required

Which of these would do the most, and the least, to improve your day-to-day experience at work?

  • Higher pay or bonuses
  • More flexible work arrangements
  • Clearer career growth paths
  • Better recognition for good work
  • More manageable workload
  • Stronger leadership communication
  • More learning and development opportunities
  • Better benefits (health, retirement, etc.)
Pick best & worst per setBest:Would improve my experience the mostWorst:Would improve my experience the least
Q07
AI Interview

Explore the specific reasons behind the respondent's likelihood-to-recommend score and their job-search intent. If the score was low or they indicated they're likely to look elsewhere, probe for a concrete incident, team dynamic, or recurring frustration, and what would realistically need to change to keep them. If the score was high, identify what specifically is working well enough to sustain it. Anchor on their own words and examples rather than generic categories, and ask one natural follow-up if their answer is vague.

Q08
Long Text

Is there anything else about your day-to-day experience at work you'd like leadership to know?

Q09
Multiple Choice

Which department do you primarily work in?

  • (Replace with Department A)
  • (Replace with Department B)
  • (Replace with Department C)
  • Prefer not to say
Q10
Multiple Choice

How long have you been with the company?

  • Less than 6 months
  • 6 months to 1 year
  • 1 to 3 years
  • 3 to 5 years
  • More than 5 years
  • Prefer not to say
Q11
Message

That's everything — thank you for your honesty. Responses are aggregated into a companywide report, and any direct quotes shared with leadership are kept anonymous.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • Pairs standard satisfaction and retention-risk metrics (recommend score, dimension matrix, manager rating, intent-to-leave) with an AI follow-up interview that automatically digs into the specific reasons behind a low recommend score
  • Uses a max-diff exercise to prioritize which workplace factors would most improve day-to-day experience, giving HR teams a ranked action list instead of just averages
  • Includes an open-ended long-text question inviting any additional feedback leadership should hear, plus department and tenure questions for segmenting results
  • Closes with a transparent message telling respondents their answers are aggregated into a report, and the platform auto-generates that report and can add optional voice AI interviews for deeper qualitative follow-up

Jotform

Staff Satisfaction Survey Form Template

A static, customizable form built on Jotform's drag-and-drop form builder rather than a purpose-built survey research tool. It covers standard satisfaction questions but relies on manual editing to add any retention-risk or open-ended probing items.

What it does well

  • Easy drag-and-drop customization of fields and layout
  • Broad library of form templates and integrations typical of Jotform's platform
  • Simple to embed or share as a standalone form

Where it falls short

  • Static form fields only, no adaptive follow-up questioning based on a respondent's answers
  • No mention of automated per-response quality scoring or AI-generated analysis
  • No transparent prompt methodology since it's a form builder, not an AI interview platform

QuestionPro

Employee Satisfaction Survey Template

A pre-built survey template from an established employee-experience survey platform, covering common satisfaction dimensions. It's designed for one-way data collection with QuestionPro's own analytics, not adaptive conversational follow-up.

What it does well

  • Backed by a mature survey platform with broad question-type support
  • Likely includes benchmarking or reporting dashboards typical of QuestionPro
  • Template is ready to field with minimal setup

Where it falls short

  • No adaptive AI interview to probe the 'why' behind low scores or turnover intent
  • No voice AI interview option for qualitative depth
  • No published transparent prompt methodology for how follow-up questions (if any) are generated

SurveyMonkey

Employee Satisfaction Survey Template

A widely-used, ready-to-send template from a major survey platform, well suited for quick quantitative pulse checks. It focuses on fixed-question satisfaction tracking rather than uncovering root causes through dynamic follow-up.

What it does well

  • Fast to deploy given SurveyMonkey's broad name recognition and distribution tools
  • Likely includes standard analytics and comparison reporting
  • Simple, familiar respondent experience

Where it falls short

  • No adaptive AI follow-up interview to explore reasons behind low satisfaction or flight-risk signals
  • No screen-share or guided task capability
  • No per-response quality scoring described

SurveySparrow

Company Satisfaction Survey Template

A conversational-style survey template that presents questions in a chat-like format, which can improve completion rates. However, it remains a fixed question set rather than a true adaptive AI interview that changes based on individual responses.

What it does well

  • Conversational, chat-style UI likely to feel more engaging than a traditional form
  • Built for employee/company satisfaction use cases specifically
  • Part of a platform with mobile and multi-channel distribution

Where it falls short

  • Conversational UI is not the same as adaptive AI-driven follow-up probing on individual answers
  • No voice AI interview option mentioned
  • No transparent prompt-level methodology or automated quality scoring per response

Frequently asked questions

What questions are in the “Employee Satisfaction and Retention Pulse Survey” template?

The template includes 11 ready-to-use questions, starting with: “Thanks for taking a few minutes for this check-in. We want an honest read on how work is going for you — your answers ar…” · “How likely are you to recommend this company as a good place to work to a friend or former colleague?” · “How satisfied are you with each of the following aspects of your job right now?”. The full set is previewed above, and every question is editable.

How long does this survey take to complete?

Respondents typically finish the 11 questions in about 6 minutes.

Can I customize this template?

Yes — every question, answer option, and the ordering is editable before you launch. You can add or remove questions, or ask the AI editor to rework the survey around your research goal.

Is this template free to use?

Yes. Open it in the editor and start customizing right away — no account required to try it, and the free plan covers launching your survey.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.

Use this templateStart free

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