Q01
Message
All templatesIndustry-Specific
Pet Adoption Experience & Post-Adoption Outcomes Survey
Measures how satisfied recent adopters are with your shelter or rescue's adoption process, pet-matching accuracy, and post-adoption support — for animal welfare organizations wanting to improve placement quality. An AI follow-up interview digs into the specific moment where expectations about the pet's health, temperament, or care needs diverged from reality.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
13 questions · ~7 min
Q02
Multiple ChoiceRequired
Which best describes the pet you adopted?
- Dog
- Cat
- Small animal (rabbit, guinea pig, etc.)
- Bird
- Reptile
- Other
Q03
Multiple ChoiceRequired
How long ago did you adopt this pet?
- Less than 1 month ago
- 1-3 months ago
- 3-6 months ago
- 6-12 months ago
- More than a year ago
Q04
MatrixRequired
Please rate your adoption experience on each of the following.
5 rows × 5 columns
- Clarity of the adoption paperwork/process
- Helpfulness of shelter or rescue staff
- Accuracy of information given about the pet's health
- Accuracy of information given about the pet's temperament/behavior
- Cleanliness and condition of the facility
Columns: Poor · Fair · Good · Very good · Excellent
Q05
Opinion ScaleRequired
Overall, how satisfied are you with the adoption process from start to finish?
Scale: 0 – 10
Min:Not at all satisfiedMax:Extremely satisfied
Q06
Multiple Choice
Which challenges, if any, have you faced since bringing your pet home?
- Behavioral issues (anxiety, aggression, house-training, etc.)
- Health issues that weren't disclosed at adoption
- Difficulty finding appropriate vet care
- Costs higher than expected
- Bonding/adjustment took longer than expected
Q07
Best–Worst Trade-off (MaxDiff)Required
When choosing where to adopt, which of these factors mattered most and least to you?
- Location/convenience of the shelter or rescue
- Adoption fee
- Reputation of the organization
- Range of pets available
- Quality of online photos/descriptions
- Recommendation from a friend or family member
- Availability of a specific breed or species
- Responsiveness of staff/volunteers
Pick best & worst per setBest:Mattered mostWorst:Mattered least
Q08
Rating ScaleRequired
How likely are you to adopt from this shelter or rescue again in the future?
Range: 1 – 5
Min:Not at all likelyMax:Extremely likely
Q09
AI Interview
Reconstruct the specific moment where the respondent's expectations about their pet (its health, temperament, or care needs) matched or diverged from what the shelter/rescue described. Anchor on any challenge they flagged above — ask what actually happened, when they first noticed the gap, and how staff responded when they raised it, if they did. If they report a smooth experience, probe what one thing would have made the match or process even better.
Q10
Long Text
Anything else you'd like to share about your adoption experience or your pet's transition into your home?
Q11
Multiple Choice
Have you adopted or owned a pet before this one?
- Yes, multiple times
- Yes, once before
- No, this is my first pet
- Prefer not to say
Q12
Multiple Choice
Which best describes your household?
- Living alone
- Living with a partner/spouse
- Living with family, including children
- Living with roommates
- Prefer not to say
Q13
Message
Thank you so much for sharing your experience! Your feedback goes directly into how we support adopters and match pets to homes going forward.
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
How it compares
We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.
Why this template
- Goes beyond intake: measures actual post-adoption outcomes with a matrix rating of experience quality, an opinion scale on overall satisfaction, and a rating question on likelihood to re-adopt from the same shelter or rescue
- Includes an AI follow-up interview that reconstructs the specific moment where the adopter's expectations about the pet's health, temperament, or care needs diverged from reality — something a static form can't do
- Uses a max-diff exercise to rank which factors mattered most and least when choosing where to adopt, plus multiple-choice questions on pet type, time since adoption, challenges faced, prior pet ownership, and household type
- Closes with an open-ended long-text question for anything else the adopter wants to share, and results roll into automated quality scoring and an auto-generated report — no manual tallying required
Jotform
Pet Adoption Application Form TemplatesThis is an intake application form for prospective adopters to apply for a pet, not a post-adoption experience or satisfaction survey. It sits within Jotform's large general-purpose form template library with drag-and-drop customization. Useful for the application stage of adoption, but not built to measure outcomes after placement.
What it does well
- Free to start and easy to customize via drag-and-drop builder
- Large library of related form templates for shelters/rescues
- Familiar, widely-used platform for form distribution
Where it falls short
- Static application form only — no adaptive AI follow-up probing into how expectations diverged from reality post-adoption
- Not designed to measure adoption-process satisfaction, pet-matching accuracy, or post-adoption support quality
- No automated per-response quality scoring or auto-generated report
SurveyMonkey
Adoption Application Form TemplateAnother pre-adoption application form template, focused on collecting applicant details rather than gauging satisfaction or outcomes after the pet goes home. It benefits from SurveyMonkey's established survey infrastructure and reporting dashboard. It does not address pet-matching accuracy or post-adoption support at all.
What it does well
- Backed by a mature, well-known survey platform
- Simple to deploy and share with applicants
- Basic built-in reporting/analytics dashboard
Where it falls short
- No adaptive AI interview to dig into where expectations about pet health, temperament, or care needs diverged from reality
- Not structured to assess post-adoption satisfaction, challenges faced, or re-adoption likelihood
- No transparent prompt methodology or automated quality scoring
SurveySparrow
Sample Cat Adoption Application TemplateA cat-specific adoption application form with SurveySparrow's conversational-style UI, aimed at screening prospective adopters before placement. It does not touch post-adoption experience, pet-matching accuracy, or ongoing support outcomes. Scope is also narrower, limited to cats rather than pets generally.
What it does well
- Conversational, chat-like question flow for a friendlier applicant experience
- Templated and quick to launch
- Species-specific framing tailored to cat adopters
Where it falls short
- No adaptive AI follow-up interview capability to explore expectation-vs-reality moments
- Limited to cat adoption applications, not general post-adoption outcome measurement
- No automated quality scoring or auto-generated reporting
Frequently asked questions
What questions are in the “Pet Adoption Experience & Post-Adoption Outcomes Survey” template?
The template includes 13 ready-to-use questions, starting with: “Thanks for adopting a pet through us! We'd love to hear how the adoption process and your first weeks together have gone…” · “Which best describes the pet you adopted?” · “How long ago did you adopt this pet?”. The full set is previewed above, and every question is editable.
How long does this survey take to complete?
Respondents typically finish the 13 questions in about 7 minutes.
Can I customize this template?
Yes — every question, answer option, and the ordering is editable before you launch. You can add or remove questions, or ask the AI editor to rework the survey around your research goal.
Is this template free to use?
Yes. Open it in the editor and start customizing right away — no account required to try it, and the free plan covers launching your survey.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.
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