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Proptech Platform Trial Evaluation Survey
Evaluates trial users' satisfaction with maintenance response, platform communication, and property listing accuracy to inform conversion strategy and product improvements.
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Proptech Platform Trial Evaluation Survey
Welcome to this survey about your recent platform trial experience. This survey takes approximately 10 minutes to complete. Your participation is entirely voluntary and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. Your responses are confidential, will be anonymized, and reported only in aggregate. Results will be used internally to improve the platform experience. Please answer based on your experience over the last 14 days.
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Sample questions
A preview of what’s in the template. Every question is editable before you launch.
19 questions · ~10 min
Q01
Dropdown
How long have you been on this platform trial?
- Less than 3 days
- 3–7 days
- 8–14 days
- More than 14 days
Q02
Multiple Choice
During the trial (last 14 days), how often did you use the platform?
- Several times a day
- About once a day
- A few times per week
- About once per week or less
- Did not use during this period
Q03
Opinion Scale
Overall, how satisfied are you with your trial experience so far?
Scale: 1 – 7
Min:Not at all satisfiedMax:Extremely satisfied
Q04
Multiple Choice
Did you encounter any platform or maintenance issues during the trial?
- Yes
- No
Q05
Opinion Scale
How would you rate the speed of issue resolution during the trial?
Scale: 1 – 7
Min:Very slowMax:Very fast
Q06
Opinion Scale
How would you rate the quality of communication you received about issues?
Scale: 1 – 7
Min:Very poorMax:Excellent
Q07
Opinion Scale
How easy was it to report issues through the platform?
Scale: 1 – 7
Min:Very difficultMax:Very easy
Q08
Multiple Choice
Through which channels did you receive updates or communications during the trial? Select all that apply.
- In-app notifications
- SMS
- Phone call
- Status page
- None of the above
Q09
Opinion Scale
How timely were communications about incidents, maintenance, or changes during your trial?
Scale: 1 – 7
Min:Not at all timelyMax:Extremely timely
Q10
Multiple Choice
Based on the listings you viewed, how accurately did the platform reflect property condition?
- Much worse than represented
- Slightly worse than represented
- As represented
- Slightly better than represented
- Much better than represented
- Did not view property listings
Q11
Multiple Choice
Which single feature delivered the most value during your trial?
- Property overview dashboard
- Maintenance/issue tracking
- Listings and photos
- Investment returns calculator
- Alerts and notifications
- In-app messaging
- Not sure
- Did not use enough to say
Q12
Ranking
Please rank the following areas by how much improvement they need based on your trial experience (1 = most needs improvement).
- Maintenance response time
- Transparency of communications
- Accuracy of property data
- Photo and media quality
- Detail of inspection/maintenance history
Drag to rank
Q13
Opinion Scale
How likely are you to continue with a paid plan after the trial?
Scale: 1 – 7
Min:Very unlikelyMax:Very likely
Q14
Opinion Scale
How likely are you to recommend this platform to a colleague or associate?
Scale: 1 – 7
Min:Very unlikelyMax:Very likely
Q15
Long Text
Based on your responses in this survey, what one change would most improve your trial experience?
Q16
AI Interview
We'd like to learn more about your trial experience. An AI moderator will ask a couple of follow-up questions based on your answers.
Q17
Dropdown
What is your age group?
- 18–24
- 25–34
- 35–44
- 45–54
- 55–64
- 65+
- Prefer not to say
Q18
Multiple Choice
How do you describe your gender?
- Man
- Woman
- Non-binary
- Prefer not to say
Q19
Dropdown
Where do you primarily reside?
- North America
- Europe
- Asia-Pacific
- Latin America
- Middle East and Africa
- Prefer not to say
Message
Thank you for completing this survey! Your feedback is valuable and will be used to improve the platform trial experience. If you have any questions, please contact our support team.
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Frequently asked questions
What questions are in the “Proptech Platform Trial Evaluation Survey” template?
The template includes 19 ready-to-use questions, starting with: “How long have you been on this platform trial?” · “During the trial (last 14 days), how often did you use the platform?” · “Overall, how satisfied are you with your trial experience so far?”. The full set is previewed above, and every question is editable.
How long does this survey take to complete?
Respondents typically finish the 19 questions in about 10 minutes.
Can I customize this template?
Yes — every question, answer option, and the ordering is editable before you launch. You can add or remove questions, or ask the AI editor to rework the survey around your research goal.
Is this template free to use?
Yes. Open it in the editor and start customizing right away — no account required to try it, and the free plan covers launching your survey.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.
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