Resident Micromobility Safety & Parking Perceptions Survey

Welcome, and thank you for taking part in this survey. Your responses will help the city understand how residents experience micromobility (e-scooters, e-bikes, and similar devices) and identify opportunities to improve safety, parking, and enforcement. This survey takes approximately 14 minutes. Participation is voluntary—you may skip any question or stop at any time. There are no right or wrong answers; we are interested in your honest opinions. Your responses are confidential and will be reported only in aggregate. Please click Next to begin.

Where do you primarily live?

• Within this city/municipality
• In a neighboring community
• I visit for work, school, or leisure but do not live here
• Prefer not to say

How do you usually get around in this city? Select all that apply.

• Walk
• Public transit
• Drive myself
• Ride as a passenger
• Micromobility (e-scooter/e-bike)
• Taxi or ride-hail
• Wheelchair or mobility device
• Other

In the last 12 months, have you used an e-scooter, e-bike, or similar micromobility device in this city at least once?

• Yes
• No

Which of the following have you used in this city in the last 12 months? Select all that apply.

• Shared e-scooter
• Shared e-bike
• Personal e-scooter
• Personal e-bike
• Conventional bicycle
• Other
• None of the above

In the last 30 days, how often did you ride a micromobility device in this city?

• Daily or almost daily
• 3–5 days per week
• 1–2 days per week
• A few times this month
• Not in the last 30 days

If you have not used micromobility in this city, which of the following are reasons why? Select up to 3.

• Concerns about safety
• Lack of protected lanes or routes
• Cost or pricing
• Parking rules are unclear
• Limited availability or coverage area
• I do not need it for my trips
• Physical accessibility barriers
• Other (not listed)
• Not applicable — I have used micromobility

Based on what you have seen or heard in the last 3 months, how safe do you think micromobility is in this city?

If you have ridden a micromobility device in this city in the last 3 months, how safe did you feel overall?

If you have ridden in the last 3 months, how safe or unsafe did you feel riding in a designated bike lane?

How safe or unsafe did you feel riding in mixed traffic with motor vehicles?

How safe or unsafe did you feel crossing intersections?

How safe or unsafe did you feel riding at night or in low-light conditions?

In the last 12 months in this city, which of the following have you experienced while riding? Select all that apply.

• A near-miss with a vehicle
• A near-miss with a pedestrian
• A minor injury (no medical visit)
• An injury requiring medical care
• Device malfunction or brake issue
• Verbal conflict with another road user
• None of the above

In the last 30 days, how often have you seen e-scooters or e-bikes parked in ways that block sidewalks, ramps, or doorways?

• Very often
• Often
• Sometimes
• Rarely
• Never

How clear are the city's current rules about where e-scooters and e-bikes may be parked?

• Very clear
• Somewhat clear
• Somewhat unclear
• Very unclear
• I am not aware of any rules

In the last 3 months, which of the following parking situations have you personally experienced with micromobility in this city? Select all that apply.

• Found a designated parking area or corral
• Parked on sidewalk without blocking access
• Could not find a legal place to park
• Received a warning or fine
• Device tipped over after parking
• Not applicable — did not park in the last 3 months

If you experienced difficulty finding parking or received a warning or fine, please briefly describe what happened.

To what extent do you support or oppose the city issuing fines for e-scooters or e-bikes that block sidewalks or ramps?

To what extent do you support or oppose setting speed limits for e-scooters and e-bikes in pedestrian areas?

To what extent do you support or oppose requiring helmets for all e-scooter and e-bike riders?

To what extent do you support or oppose using geofencing technology to restrict riding in certain areas (e.g., busy pedestrian zones)?

To what extent do you support or oppose the city investing in educational campaigns about safe riding and parking rules?

Are you aware of how to report unsafe riding or improper parking in this city?

• Yes, and I have submitted a report
• Yes, but I have not reported anything
• No, I am not aware of how to report

We would like to learn more about your experiences with micromobility in this city. Please share your thoughts and our AI moderator will ask a couple of follow-up questions based on your responses.

Based on your responses in this survey, do you have any additional suggestions for improving micromobility safety, parking, or enforcement in this city?

What is your age?

• Under 18
• 18–24
• 25–34
• 35–44
• 45–54
• 55–64
• 65 or older
• Prefer not to say

How do you describe your gender?

• Female
• Male
• Non-binary
• Prefer to self-describe
• Prefer not to say

Which best describes the area where you live?

• Downtown/central area
• Residential neighborhood near center
• Suburban area
• Rural or fringe area
• Prefer not to say

How long have you lived in this city?

• Less than 1 year
• 1–2 years
• 3–5 years
• 6–10 years
• More than 10 years
• I do not live here
• Prefer not to say

What is the highest level of education you have completed?

• Less than high school
• High school or equivalent
• Some college/technical
• Bachelor's degree
• Graduate or professional degree
• Prefer not to say

What is your current employment status?

• Employed full-time
• Employed part-time
• Self-employed
• Student
• Homemaker or caregiver
• Retired
• Unemployed and seeking work
• Prefer not to say

Thank you for completing this survey. Your input will help inform safer, more accessible micromobility policies in this city.