Shopping cart editing usability test template
Observe how shoppers review and revise a basket before checkout.
Use this templateEditable study draft · English content
Before you launch
Use a sandbox store with test items. Define quantities, variants, and expected totals before testing.
Opens a usability study with ordered tasks, post-task questions, and a final debrief. Add your target URL to each task. Screen sharing is enabled and the moderator observes without providing task hints. Success criteria below are a guide for your review, not automatic grading rules.
Participant tasks
Task 1
Review the basket
Review the prepared basket and explain which items and quantities it contains.
Researcher success criteria
Participant correctly identifies the basket contents.
Task 2
Change the order
Change [item] to [quantity or variant] and remove [unneeded item].
Researcher success criteria
The basket contains exactly the requested items and quantities.
Task 3
Check the total
Find the revised total and explain any charges still to be determined.
Researcher success criteria
Participant correctly identifies the total and any excluded charges.
After each task, ask what was difficult and what the participant expected to happen. The study also includes a task-ease rating.
Final debrief
- What, if anything, was different from what you expected?
- Which part of the experience would you change first, and why?
Plan your study
Who should take part?
People who shop for [product category].
What should I customize before launching?
Use a sandbox store with test items. Define quantities, variants, and expected totals before testing.
How should I use the findings?
Review whether edits persist and totals stay understandable. Separate stock limitations from interaction confusion.