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Usability testing templates

Start with task scenarios for websites and prototypes, from navigation and onboarding to checkout, dashboards, and account settings. Each template includes post-task questions, a final debrief, and researcher success criteria to help you review what happened.

20 templates in Usability Tests

Templates that interview people

A template is the first question. The AI asks the rest.

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Usability Tests

Report export usability test

Observe whether people can configure and export a report for [audience].

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Usability Tests

File upload usability test

Observe how people upload, verify, and replace a file in [product].

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Usability Tests

Content findability usability test

Observe whether readers can locate and recognize useful content on [site].

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Usability Tests

Shopping cart editing usability test

Observe how shoppers review and revise a basket before checkout.

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Usability Tests

Password reset usability test

Observe whether people can recover access to a test account.

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Usability Tests

Subscription cancellation usability test

Observe whether customers can locate and understand the cancellation path.

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Usability Tests

Plan upgrade usability test

Observe whether account owners can understand and prepare a plan change.

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Usability Tests

Product comparison usability test

Observe how shoppers compare alternatives against [purchase criteria].

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Usability Tests

Form error recovery usability test

Observe how people understand and recover from validation errors in [form].

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Usability Tests

Booking flow usability test

Observe how people find availability and prepare a booking for [service].

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Usability Tests

Help center usability test

Observe whether people can find and use guidance for [support need].

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Usability Tests

Mobile website usability test

Observe whether people can complete [core journey] on a mobile website.

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Usability Tests

Dashboard usability test

Observe whether people can use [dashboard] to answer a practical question and investigate a change.

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Usability Tests

Account settings usability test

Observe how people find and change common preferences in [product].

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Usability Tests

Pricing page usability test

Observe whether buyers can choose a plan and work out the cost for [scenario].

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Usability Tests

Search and filter usability test

Observe how people narrow a set of results to find [suitable item].

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Usability Tests

Prototype usability test

Test whether people understand a prototype well enough to complete [core workflow].

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Usability Tests

Checkout usability test

Observe how shoppers move from a product choice to reviewing a test order.

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Usability Tests

Signup and onboarding usability test

Observe whether new users can create a test account and reach [first-value action].

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Usability Tests

Website navigation usability test

Observe how people find information and choose a route through [website].

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Frequently asked questions

What opens when I use a usability template?
An editable usability study with ordered tasks, post-task questions, and a final debrief. Screen sharing is enabled and the moderator observes without giving task hints. Add a target URL to each task and review the settings before launching.
Do the templates include a website or prototype?
No. Supply your own website or prototype URL and replace the bracketed scenario details. Use sandbox accounts and test data for tasks that change account state or approach a purchase.
Are success criteria automatically graded?
The criteria shown on each template page are guidance for the researcher. Define acceptable outcomes before testing, then review the task evidence and participant explanations against them.