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Stakeholder Satisfaction & Relationship Health Survey

Measures how satisfied external and internal stakeholders (board members, funders, suppliers, community partners) are with your organization's communication, transparency, and responsiveness. An AI follow-up interview digs into the specific moment or decision behind their rating instead of settling for a generic score.

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Sample questions

A preview of what’s in the template. Every question is editable before you launch.

12 questions · ~7 min
Q01
Message

Thanks for taking a few minutes to share your perspective as one of our stakeholders. Your honest feedback shapes how we work with partners like you going forward. Your responses are completely confidential and anonymized. This should take about 6 minutes.

Q02
Multiple ChoiceRequired

Which best describes your relationship to (Replace with organization name)? (Template note: replace with your own stakeholder categories before launching.)

  • Board member or governance role
  • Investor or funder
  • Supplier or vendor
  • Community or advocacy partner
  • Employee representative / union rep
  • Regulatory or government contact
  • Other
Q03
Opinion ScaleRequired

Overall, how satisfied are you with your relationship with (Replace with organization name) over the last 12 months?

Scale: 1 – 7
Min:Very dissatisfiedMax:Very satisfied
Q04
MatrixRequired

How satisfied are you with each of the following aspects of the relationship?

7 rows × 5 columns
  • Clarity and frequency of communication
  • Responsiveness to your concerns or requests
  • Transparency in decision-making
  • Value or benefit you receive from the relationship
  • Alignment with your organization's interests and goals
  • +2 more
Columns: Very dissatisfied · Dissatisfied · Neutral · Satisfied · Very satisfied
Q05
Best–Worst Trade-off (MaxDiff)Required

When you think about what matters most in this relationship, which of these matter most and least to you?

  • Clear, timely communication
  • Financial or operational transparency
  • Responsiveness to feedback or issues
  • Alignment with your organization's goals
  • Opportunities for real input in decisions
  • Consistency of updates over time
  • Fair treatment relative to other stakeholders
  • Long-term strategic vision
Pick best & worst per setBest:Matters mostWorst:Matters least
Q06
Opinion ScaleRequired

How likely are you to continue or renew this relationship over the next 12 months?

Scale: 0 – 10
Min:Not at all likelyMax:Extremely likely
Q07
Point Allocation

If (Replace with organization name) could only improve in a few areas this year, how would you distribute 100 points across these to reflect where investment matters most to you?

  • Communication frequency and clarity
  • Decision-making transparency
  • Financial or performance reporting
  • Speed of response to issues
  • Recognition of your contributions
Allocate 100 points
Q08
AI Interview

Probe the reasoning behind the respondent's overall satisfaction rating and their lowest-rated item in the aspect ratings above. Ask for a specific recent example or interaction that shaped their view, what a better version of that interaction would have looked like, and if their renewal likelihood was low, what single change would most increase it. If they rate everything positively with no specifics, gently push for one thing that could still be improved.

Q09
Long Text

Is there anything else about your experience as a stakeholder you'd like us to know?

Q10
Multiple Choice

How long have you been a stakeholder in this relationship?

  • Less than 1 year
  • 1-3 years
  • 4-7 years
  • More than 7 years
  • Prefer not to say
Q11
Multiple Choice

What is the size of the organization you represent, if applicable?

  • Individual / not affiliated
  • Small (under 50 people)
  • Medium (50-500 people)
  • Large (500+ people)
  • Prefer not to say
Q12
Message

Thank you for your candor. Your responses will be reviewed by our leadership team and used to strengthen how we communicate and work with stakeholders like you.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • Goes beyond a single satisfaction score with an AI follow-up interview that probes the reasoning and specific moment or decision behind a stakeholder's rating
  • Segments respondents by relationship type, tenure, and organization size so results can be broken out by board members, funders, suppliers, or community partners
  • Uses a matrix and max-diff to identify which specific aspects of the relationship (communication, transparency, responsiveness) matter most and where satisfaction lags
  • Includes a constant-sum question forcing stakeholders to prioritize a limited set of improvement areas, plus an open-ended long-text question and closing chat messages that set expectations for leadership review

SurveySparrow

Stakeholder Satisfaction Survey Template | Measure Stakeholder Engagement

This is a directly comparable, fielding-ready stakeholder satisfaction template covering similar relationship and engagement themes. It appears to rely on standard static question types rather than adaptive follow-up interviews. As with most template-library entries, the page doesn't disclose scoring methodology or how responses are analyzed beyond basic reporting.

What it does well

  • Purpose-built specifically for stakeholder satisfaction/engagement, so questions are pre-aligned to that use case
  • Part of a broader survey platform with omnichannel distribution options
  • Likely offers quick customization and deployment for common stakeholder-survey scenarios

Where it falls short

  • No indication of adaptive AI follow-up questioning to dig into the reasoning behind a rating — appears to be a fixed question set
  • No evidence of automated per-response quality scoring or transparent, published prompts
  • No voice AI interview option or guided screen-share tasks mentioned

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.

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