Sustainability message text interview template

Explore how people understand [sustainability message] and what evidence they expect.

Use this template

Editable study draft · English content

Before you launch

Insert the exact claim and its surrounding context. Do not explain or defend it during the interview.

Opens an AI-moderated text interview with the research goal and discussion prompts shown here. The moderator can ask follow-up questions based on the participant’s answers. Replace the bracketed details and review the interview settings.

Discussion guide

  1. Read [sustainability message]. What does it mean to you?
  2. What do you think it says about the product or company?
  3. Which parts, if any, are unclear?
  4. What information would help you evaluate the message?
  5. How would it affect the questions you ask before choosing?

Plan your study

Who should take part?

People in the message’s intended audience.

What should I customize before launching?

Insert the exact claim and its surrounding context. Do not explain or defend it during the interview.

How should I use the findings?

Use responses to identify ambiguity and evidence expectations. Audience interpretation does not verify the underlying claim.

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