Unmet needs text interview template
Uncover workarounds and unmet needs around [activity].
Use this templateEditable study draft · English content
Before you launch
Choose a specific activity and ask participants about a recent instance.
Opens an AI-moderated text interview with the research goal and discussion prompts shown here. The moderator can ask follow-up questions based on the participant’s answers. Replace the bracketed details and review the interview settings.
Discussion guide
- Describe the last time you needed to do [activity].
- What tools or people did you rely on?
- What did you have to work around?
- How did that affect the outcome?
- What have you already tried to improve the process?
Plan your study
Who should take part?
People who regularly perform [activity].
What should I customize before launching?
Choose a specific activity and ask participants about a recent instance.
How should I use the findings?
Look for repeated workarounds with meaningful consequences. Keep requested features separate from the needs they might serve.