Candidate Experience & Hiring Process Tracking Survey

Thanks for taking a few minutes to share your experience going through our hiring process. Your honest feedback helps us fix the parts that frustrate candidates. Your responses are completely confidential and anonymized. This should take about 4-5 minutes.

How far did you get in our hiring process?

• Submitted application only, no further contact
• Phone or video screen
• One or more interview rounds
• Received an offer
• Hired
• Rejected before an offer was made
• Withdrew myself before a decision

At any given point, how well did you know what stage of the process you were in?

How easy was it to check your application status or reach someone about it (portal, email, phone, etc.)?

How much do you agree with the following statements about how we handled your candidacy?

Which channel did you rely on most for updates about your application?

• Email
• Phone call or voicemail
• Text message
• Online candidate portal
• Recruiter reaching out directly
• I had to check in myself to get updates
• I never received any updates

Based on how you were treated during this process, how likely are you to recommend us as an employer to a friend or colleague?

Anchor on the recommendation score and the agreement ratings the candidate just gave. If the score is 6 or below, or they disagreed with any statement about updates or reachability, pinpoint the exact stage or moment where communication broke down, what they expected to happen instead, and what a recruiter could have done differently. If the score is high, find out which specific moment or interaction made the process feel well handled so it can be reinforced. Do not let the conversation drift into unrelated interview content or feedback about the job itself.

What is the current status of your candidacy?

• Accepted an offer
• Declined an offer
• Still waiting on a decision
• Was told I was not selected
• I withdrew from the process
• Not sure / no final word yet

Rank these potential improvements to our hiring process from most to least valuable to you as a candidate.

1. Faster turnaround between stages
2. Clearer visibility into what stage I'm in
3. A single dedicated point of contact
4. Automatic status notifications (no need to ask)
5. More detailed feedback after rejection
6. A self-service portal to check status anytime

Which best describes the type of role you applied for?

• Entry-level / early career
• Individual contributor
• Team lead or manager
• Senior manager or director
• Executive or VP+
• Prefer not to say

How did you first apply to this role?

• Company careers site
• Job board (e.g., LinkedIn, Indeed)
• Employee referral
• Recruiter outreach
• Campus or event recruiting
• Prefer not to say

That's everything, thank you! Your feedback goes straight to our talent acquisition team to identify exactly where candidates lose visibility or communication, and to fix it for the next person who applies.