Digital Transformation Readiness & Change Fatigue Survey

Hi! We're checking in on how ready our teams feel for the tools and process changes underway. Your responses are completely confidential and anonymized. Your honest take helps us pace the rollout right — this takes about 6 minutes.

Overall, how ready is your team to adopt new digital tools and processes right now?

How confident are you doing each of the following today?

Which of the following have you actively used in the last 3 months?

• Cloud storage/collaboration platforms (e.g., Google Workspace, SharePoint)
• Project or workflow management software (e.g., Asana, Monday)
• Data/analytics dashboards
• AI or automation tools (e.g., chatbots, RPA)
• CRM or ERP systems
• None of the above

If a new digital tool were introduced tomorrow to replace part of your current workflow, how willing would you be to adopt it?

How much of a pain point is each of the following in your day-to-day work?

Which of these are the biggest barriers to successful digital transformation in your organization?

• Lack of time to learn new tools
• Unclear communication about why changes are happening
• Insufficient training
• Tools that don't fit how we actually work
• Fear of job impact or automation
• Leadership not modeling adoption
• Too many changes happening at once
• Legacy systems that don't integrate well

In the last few months, how much 'change fatigue' have you felt from the pace of new tools, systems, or process updates?

Explore the specific reason behind the respondent's stated willingness (or reluctance) to adopt new tools, anchoring on a concrete recent example of a tool or process change they personally experienced. If they reported high change fatigue, probe which specific change felt hardest, why, and what would have made it easier. If fatigue was low but willingness was also low, probe whether it's skill confidence, poor tool fit, or trust in leadership driving that gap.

If you had 100 points to invest in improving digital transformation efforts here, how would you allocate them across these areas?

• Hands-on training
• Clearer communication about the 'why'
• Better tool selection or fit
• More time to adapt
• Stronger leadership support
• Fewer simultaneous changes

Which best describes your department or function?

• Operations
• IT/Technology
• Sales
• Marketing
• Finance
• HR
• Customer Support
• Prefer not to say

How long have you been with your organization?

• Less than 1 year
• 1–3 years
• 4–7 years
• 8+ years
• Prefer not to say

Thanks for the candid feedback! These responses feed directly into how we sequence training, tool rollout, and communication for the next phase of the transformation.