Mailing List Subscriber Engagement Survey

Hi! Thanks for being on our mailing list. Your responses are completely confidential and anonymized. We'd love your honest feedback on the emails you get from us — it takes about 7 minutes and helps us send you better content.

In the last 30 days, how many of our emails did you open?

• None of them
• One or two
• About half
• Most or all of them

How relevant is the content in our emails to your interests right now?

How useful is each type of content we send?

How often would you ideally like to hear from us?

• Daily
• A few times a week
• Once a week
• Every two weeks
• Once a month or less

Which of these topics matter most to you in future emails, and which matter least?

• New product announcements (Replace with your own topic)
• How-to guides and tutorials (Replace with your own topic)
• Customer success stories (Replace with your own topic)
• Discounts and special offers (Replace with your own topic)
• Industry trends and news (Replace with your own topic)
• Behind-the-scenes company updates (Replace with your own topic)
• Event and webinar invites (Replace with your own topic)

Overall, how satisfied are you with our emails?

Probe the reasoning behind the respondent's relevance and satisfaction ratings, anchoring on whichever content type they rated least useful in the earlier grid. If they gave a low relevance score, find out what content or topic would make the emails feel worth opening; if they gave a high score, find out which specific email or moment stood out and why. If they mention wanting a different frequency, ask what triggered that preference (too much volume, missed emails, timing).

If you could change one thing about our emails, what would it be?

How long have you been subscribed to our mailing list?

• Less than a month
• 1-6 months
• 6-12 months
• Over a year
• Not sure
• Prefer not to say

Which best describes your relationship to us?

• Current customer
• Past customer
• Prospective customer
• Just interested in the content
• Prefer not to say

Thank you for the feedback! We use responses like yours to decide what we send, how often, and to whom — nothing here affects whether you stay on the list unless you choose to unsubscribe.