Web3 Onboarding Knowledge & Confidence Assessment

Welcome! This short, anonymous survey takes about 11 minutes and explores your understanding of crypto and Web3 concepts. Your responses are confidential, reported only in aggregate, and used to improve onboarding experiences. There are no right or wrong answers—we're interested in your honest perspective. Participation is voluntary and you may skip any question or stop at any time.

In the last 3 months, have you used a crypto wallet?

• Yes (at least once)
• No

Which best describes a "gas fee" when sending a transaction?

• A network fee paid to validators/miners for processing
• A tip to the dApp you used
• A deposit that is refunded later
• A fee set by your wallet provider
• I'm not sure

A dApp prompts: "Switch to Polygon." What is it asking you to do?

• Change the network your wallet uses to Polygon
• Move your funds permanently to Polygon
• Change your wallet address to a new one
• Update your seed phrase
• I'm not sure

You approve a token spending limit for a dApp. What does that allow?

• The dApp can spend up to that limit from your wallet when you interact
• Your tokens are immediately moved to the dApp
• It only allows the dApp to view activity
• It gives permanent control over all your assets
• I'm not sure

Based on your responses in this survey, is there anything about gas fees, networks/chains, or wallet/dApp permissions that you find confusing or would like to understand better?

What is your age group?

• 18–24
• 25–34
• 35–44
• 45–54
• 55–64
• 65+
• Prefer not to say

Thank you for your time! Your responses will help us improve the Web3 onboarding experience. Your answers are confidential and will only be reported in aggregate.

How familiar are you with crypto basics such as wallets and tokens?

Who typically receives most of the gas fee?

• Validators/miners who add transactions to the network
• The app (dApp) you used
• Your wallet company
• Nobody; it is always burned entirely
• I'm not sure

Why might some tokens not appear after you switch networks in your wallet?

• Those tokens are on a different chain, so they don't show on the current network
• They were deleted from the blockchain
• The dApp hides them to reduce spam
• Switching networks resets your balance to zero
• I'm not sure

Signing a message (not a transaction) in your wallet usually does what?

• Proves you control the address without moving funds
• Sends funds to another address
• Reveals your seed phrase to the dApp
• Cancels any previous approvals
• I'm not sure

We'd like to learn more about your experience. An AI moderator will ask a couple of follow-up questions based on your earlier responses about gas fees, networks, and permissions.

How do you describe your gender?

• Woman
• Man
• Non-binary
• Prefer not to say

How long have you been exploring crypto or Web3?

• Just starting (0–1 month)
• 1–3 months
• 3–6 months
• 6–12 months
• 1+ years
• Prefer not to say

When the network is very busy, what usually happens to gas fees and transaction speed?

• Fees tend to go up and transactions may take longer
• Fees go down to speed things up
• Fees never change with activity
• Your wallet blocks all transactions
• I'm not sure

How confident are you in your ability to use or switch networks/chains in a wallet?

Rank the following wallet actions from most risky (top) to least risky (bottom).

1. Token spend approval
2. Transfer assets
3. Sign message
4. View wallet address/balances

Where do you primarily live?

• North America
• Europe
• Asia-Pacific
• Latin America
• Middle East & North Africa
• Sub-Saharan Africa
• Prefer not to say

How confident are you that you could explain gas fees to a friend?

How confident are you in your ability to review and understand wallet/dApp permission requests?

What is the highest level of education you have completed?

• Less than high school
• High school or equivalent
• Some college or associate degree
• Bachelor's degree
• Postgraduate degree
• Vocational/technical training
• Prefer not to say

What is your current employment status?

• Employed full-time
• Employed part-time
• Self-employed
• Student
• Unemployed
• Homemaker/caregiver
• Retired
• Prefer not to say