Q01
Message
All templates
30-Day Hospitality Staff Engagement Pulse
A monthly pulse survey measuring hospitality employees' perceptions of role clarity, coaching quality, recognition, and workplace support over the past 30 days. Designed for property-level or multi-unit tracking with built-in segmentation by role, tenure, and shift.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
20 questions · ~9 min
Q02
Opinion Scale
In the last 30 days, my job responsibilities have been clear.
Scale: 1 – 7
Min:Strongly disagreeMax:Strongly agree
Q03
Opinion Scale
Overall, how would you rate the coaching you received from your manager in the last 30 days?
Scale: 1 – 7
Min:Very poorMax:Excellent
Q04
Opinion Scale
In the last 30 days, I felt recognized for doing good work.
Scale: 1 – 7
Min:Strongly disagreeMax:Strongly agree
Q05
Opinion Scale
In the last 30 days, I had adequate staffing and workload support to do my job well.
Scale: 1 – 7
Min:Strongly disagreeMax:Strongly agree
Q06
Long Text
If you could change one thing about your work experience next month, what would it be?
Q07
Multiple Choice
What is your primary role?
- Front desk / Reception
- Housekeeping
- Food and beverage
- Kitchen / Back of house
- Maintenance / Engineering
- Concierge / Guest services
- Management
- Other (please specify)
- Prefer not to say
Q08
Message
Thank you for your time — your feedback helps us improve your work experience. Results will be reviewed by your leadership team and used to inform next month's action plans.
Q09
Opinion Scale
In the last 30 days, I understood what was expected of me each shift.
Scale: 1 – 7
Min:Strongly disagreeMax:Strongly agree
Q10
Multiple Choice
Which coaching formats were most helpful to you in the last 30 days? Select all that apply.
- On-the-job feedback during shift
- 1:1 check-ins
- Shadowing or mentoring
- Written SOP updates
- Team huddles
- Formal training sessions
- I did not receive coaching
- Other (please specify)
Q11
Ranking
Rank the following forms of recognition from most valued to least valued.
- Thank-you in person
- Public shout-out
- Small rewards (e.g., gift card)
- Schedule flexibility or preferences
- Career development opportunities
Drag to rank
Q12
Opinion Scale
In the last 30 days, I had the tools, equipment, and resources I needed to do my job effectively.
Scale: 1 – 7
Min:Strongly disagreeMax:Strongly agree
Q13
AI Interview
Thank you for your ratings. We'd like to understand your experience in a bit more depth. An AI interviewer will ask you a couple of follow-up questions based on the topics covered in this survey.
Q14
Multiple Choice
How long have you worked at this company?
- Less than 3 months
- 3–11 months
- 1–2 years
- 3–5 years
- More than 5 years
- Prefer not to say
Q15
Opinion Scale
In the last 30 days, I knew which tasks to prioritize when things got busy.
Scale: 1 – 7
Min:Strongly disagreeMax:Strongly agree
Q16
Multiple Choice
When you needed help in the last 30 days, where did you go first?
- Manager or supervisor
- Teammate
- Lead or trainer
- HR
- Knowledge base or SOPs
- I wasn't sure where to go
- I did not need help
Q17
Multiple Choice
What is your current employment status?
- Full-time
- Part-time
- Seasonal / Temporary
- Contractor
- Prefer not to say
Q18
Opinion Scale
In the last 30 days, I had what I needed to deliver good guest service.
Scale: 1 – 7
Min:Strongly disagreeMax:Strongly agree
Q19
Multiple Choice
Which shifts do you most often work?
- Mostly mornings
- Mostly afternoons / evenings
- Mostly overnight
- Mixed / rotating
- Prefer not to say
Q20
Multiple Choice
What type of location do you primarily work in?
- Hotel / Resort
- Restaurant / Bar
- Event / Catering
- Club / Casino
- Other (please specify)
- Prefer not to say
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
How it compares
We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.
Why this template
- Includes a dedicated AI follow-up interview after the rating questions, letting employees elaborate on coaching, recognition, and support in their own words rather than just a static comment box
- Built-in segmentation by role, tenure, employment status, shift, and location type is baked directly into the template's own multiple-choice questions, not something you have to configure separately
- Covers four distinct engagement pillars (role clarity, coaching quality, recognition, workplace/staffing support) with dedicated opinion-scale items for each, plus a ranking question on recognition preferences and a multiple-choice on preferred coaching formats
- Ends with an open-text 'one thing you'd change' question and an automated report, giving both quantitative pulse scores and qualitative narrative in a single fielding-ready instrument
Jotform
200+ Hospitality FormsThis is a broad category/listing page of hospitality-related forms (guest feedback, booking, service requests, etc.) rather than a single ready-to-field employee engagement pulse survey. It's useful as a form-builder starting point but requires assembling and customizing a survey yourself. No specific instrument targets role clarity, coaching, or recognition tracking over a 30-day period.
What it does well
- Large library covering many hospitality use cases (guest-facing and operational forms)
- Drag-and-drop form builder likely allows quick customization
- Familiar, widely-used platform for simple form collection
Where it falls short
- No adaptive AI follow-up interviewing — static form fields only, so nuance behind a low coaching or recognition score can't be probed further
- Not a purpose-built employee pulse template with pre-set segmentation by role/tenure/shift; that structure would need to be built from scratch
- No automated per-response quality scoring or auto-generated engagement report
SurveyMonkey
Pulse Survey TemplateA generic employee pulse survey template aimed at general workplace engagement tracking, not tailored to hospitality-specific realities like shift-based staffing support or guest-service resourcing. It's a fielding-ready template, but appears to be a one-size-fits-all set of questions rather than one built around role clarity, coaching formats, and recognition preferences specific to hospitality staff.
What it does well
- Fielding-ready, well-known survey builder with broad platform trust
- Likely offers benchmark data and reporting dashboards for pulse tracking
- Simple to deploy repeatedly on a recurring cadence
Where it falls short
- No adaptive AI follow-up interview or voice interview option — responses are limited to whatever fixed questions are asked, with no dynamic probing
- Not segmented out-of-the-box by hospitality-specific factors like shift, tenure, or property/location type
- No published methodology on question design or per-response scoring transparency
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.