AI Agent Autonomy, Escalation & Control Preferences Survey
Measures user expectations for AI agent autonomy, preferred escalation and handoff mechanisms, permissible actions, spending thresholds, and risk concerns. Designed for UX researchers and product teams building agentic AI workflows.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
24
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! This survey explores your preferences for how AI agents should behave, when they should ask for your approval, and how they should hand off tasks to humans.
Your participation is voluntary, and you may stop at any time. There are no right or wrong answers—we are interested in your honest opinions. All responses are confidential and will be reported only in aggregate.
Estimated time: 5–7 minutes.
Q2
Multiple Choice
In the past 30 days, how often have you used any AI assistant (e.g., ChatGPT, Copilot, Gemini, Siri, Alexa)?
Daily
A few times a week
About once a week
A few times this month
I have not used an AI assistant
Q3
Chat Message
The next few questions ask about specific behaviors an AI agent might exhibit. For each, please rate how important that behavior is to you.
Q4
Opinion Scale
How important is it that an AI agent explains its reasoning before taking action?
Range: 1 – 5
Min: Not at all importantMid: NeutralMax: Extremely important
Q5
Opinion Scale
How important is it that an AI agent asks for your confirmation before performing irreversible actions?
Range: 1 – 5
Min: Not at all importantMid: NeutralMax: Extremely important
Q6
Opinion Scale
How important is it that an AI agent cites sources or evidence for its claims?
Range: 1 – 5
Min: Not at all importantMid: NeutralMax: Extremely important
Q7
Opinion Scale
How important is it that an AI agent learns and improves from your corrections over time?
Range: 1 – 5
Min: Not at all importantMid: NeutralMax: Extremely important
Q8
Opinion Scale
How important is it that an AI agent stays strictly within the scope of tasks you have assigned?
Range: 1 – 5
Min: Not at all importantMid: NeutralMax: Extremely important
Q9
Opinion Scale
By default, how much autonomy should an AI agent have when performing tasks in your workflow?
Range: 1 – 7
Min: No autonomy – approve everythingMid: NeutralMax: Full autonomy – act independently
Q10
Multiple Choice
When an AI agent is unsure about the correct action or detects a potential risk, what should it do first?
Pause and escalate to a human immediately
Ask me to review and approve the specific action
Flag the uncertainty but continue with its best judgment
Continue autonomously unless I intervene
Other (please specify)
Q11
Multiple Choice
If an AI agent escalates an issue to a human, which handoff method(s) would you prefer? (Select all that apply.)
Live chat with a human agent
Open a support ticket
Email a specialist
Phone call
Schedule a callback
Forward to my team or shared inbox
Other (please specify)
Q12
Multiple Choice
What is the maximum amount you would allow an AI agent to spend on a single purchase without your approval?
$0 – always require my approval
$1–$25
$26–$100
$101–$500
$501–$1,000
More than $1,000
Not applicable – my agent would not make purchases
Q13
Multiple Choice
During longer tasks, how often should the AI agent send you status updates?
Only when the task is complete
At major milestones or decision points
At regular intervals (e.g., every few minutes)
After every individual step
I don't need status updates
Q14
Multiple Choice
Which of the following actions, if any, should an AI agent be allowed to perform without asking you first? (Select all that apply.)
Draft but do not send messages
Send emails to internal recipients
Schedule calendar events
Browse and read web pages
Access non-sensitive files
Run code in a sandbox
Create tickets or tasks
Other (please specify)
None of the above
Q15
Multiple Choice
What concerns, if any, do you have about AI agents? (Select all that apply.)
Privacy or data leakage
Inaccuracies (hallucinations)
Bias or unfair outcomes
Security vulnerabilities
Compliance or legal risk
Unexpected costs or overuse
Loss of personal skill or over-reliance
Other (please specify)
None of the above
Q16
Opinion Scale
Overall, how much do you trust AI agents to carry out tasks on your behalf?
Range: 1 – 7
Min: Do not trust at allMid: NeutralMax: Trust completely
Q17
Long Text
Based on your responses in this survey, is there anything else you'd like to share about your expectations or preferences for AI agents?
Max chars
Q18
AI Interview
We'd like to explore your experiences with AI agents in a bit more depth. An AI moderator will ask you a couple of follow-up questions about situations where an AI agent met or fell short of your expectations.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 6
Q19
Chat Message
Finally, a few optional questions about you to help us understand patterns across different groups.
Q20
Multiple Choice
What is your age range?
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q21
Multiple Choice
In which region do you primarily live?
Africa
Asia
Europe
Latin America & Caribbean
Middle East
North America
Oceania
Prefer not to say
Q22
Multiple Choice
What is the highest level of education you have completed?
High school or equivalent
Some college or vocational training
Bachelor's degree
Master's degree
Doctorate
Prefer not to say
Q23
Multiple Choice
What is your current employment status?
Full-time
Part-time
Self-employed
Student
Not employed
Retired
Prefer not to say
Q24
Chat Message
Thank you for completing this survey. Your responses are confidential and will be used in aggregate to help improve AI agent design for everyone.
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