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API & SDK Developer Experience (DX) Survey
Captures developer feedback on API documentation, SDK setup, and integration friction to identify pain points and prioritize developer experience improvements.
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API & SDK Developer Experience (DX) Survey
Welcome to the Developer Experience Survey. This survey asks about your recent experience working with our API and SDK products. Your responses will help us identify friction points and improve our developer tools and documentation. • There are no right or wrong answers — we want your honest experience. • Your responses are confidential and will be reported in aggregate only. • Participation is voluntary, and you may stop at any time. • Estimated time: 7–9 minutes.
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Sample questions
A preview of what’s in the template. Every question is editable before you launch.
21 questions · ~11 min
Q01
Multiple Choice
When did you most recently work with our API or SDK?
- Within the last 30 days
- 31–90 days ago
- 91–180 days ago
- Over 6 months ago
- I have not used them
Q02
Multiple Choice
Which of the following components did you use in your most recent integration? Select all that apply.
- REST API
- GraphQL API
- iOS SDK
- Android SDK
- JavaScript SDK
- Server-side SDK (Java, Python, etc.)
- Webhooks
- Other
Q03
Dropdown
What was the primary programming language you used for this integration?
- JavaScript/TypeScript
- Python
- Java
- Kotlin
- Swift
- PHP
- Ruby
- Go
- C#
- Other
Message
The following questions are about your experience with our SDK. If you did not use an SDK in your most recent integration, these questions will not apply to you.
Q04
Opinion Scale
How easy was the initial SDK setup in your most recent project?
Scale: 1 – 7
Min:Very difficultMax:Very easy
Q05
Opinion Scale
How complete was the SDK documentation for the features you needed?
Scale: 1 – 7
Min:Very incompleteMax:Very complete
Q06
Opinion Scale
How clear and easy to follow was the SDK documentation?
Scale: 1 – 7
Min:Very unclearMax:Very clear
Q07
Opinion Scale
How helpful were the SDK code examples for your specific use case?
Scale: 1 – 7
Min:Not at all helpfulMax:Extremely helpful
Message
The following questions are about your experience with our API. If you did not use the API in your most recent integration, these questions will not apply to you.
Q08
Opinion Scale
How clear were the API authentication steps?
Scale: 1 – 7
Min:Very unclearMax:Very clear
Q09
Opinion Scale
How complete was the API reference documentation for the endpoints you needed?
Scale: 1 – 7
Min:Very incompleteMax:Very complete
Q10
Opinion Scale
How accurate was the API reference documentation (e.g., parameter types, response schemas)?
Scale: 1 – 7
Min:Very inaccurateMax:Very accurate
Q11
Opinion Scale
How useful were the API error messages when debugging issues?
Scale: 1 – 7
Min:Not at all usefulMax:Extremely useful
Q12
Dropdown
Approximately how long did it take to complete your most recent end-to-end integration (from setup to the first successful call or event)?
- Less than 1 hour
- 1–4 hours
- 5–8 hours (about 1 day)
- 2–3 days
- 4–5 days
- 1–2 weeks
- More than 2 weeks
Q13
Ranking
Rank the following friction points from most impactful to least impactful based on your recent experience.
- Authentication complexity
- Insufficient examples for my scenario
- SDK versioning or dependency issues
- Sandbox/test data realism
- Rate limits throttling progress
- Inconsistent behavior across endpoints or platforms
Drag to rank
Q14
Long Text
What documentation or sample content was missing or unclear for your specific scenario?
Q15
Opinion Scale
Overall, how would you rate your developer experience with our API and SDK over the last 90 days?
Scale: 1 – 7
Min:Very poorMax:Excellent
Q16
Opinion Scale
How likely are you to recommend our API/SDK to a fellow developer?
Scale: 0 – 10
Min:Not at all likelyMax:Extremely likely
Q17
AI Interview
Based on your survey responses, what is the single biggest change we could make to improve your integration workflow?
Q18
Multiple Choice
What is your primary role?
- Front-end developer
- Back-end developer
- Full-stack developer
- Mobile developer
- DevOps/SRE
- Solution architect
- Other
Q19
Multiple Choice
How many years of professional software development experience do you have?
- Less than 1 year
- 1–2 years
- 3–5 years
- 6–10 years
- 11–15 years
- 16+ years
Q20
Multiple Choice
How many employees work at your company?
- 1 (solo/freelancer)
- 2–10
- 11–50
- 51–200
- 201–1,000
- 1,001+
Q21
Dropdown
Where are you primarily located?
- North America
- Europe
- Asia-Pacific
- Latin America
- Middle East and Africa
Message
Thank you for your time. Your feedback directly informs improvements to our API, SDKs, and documentation. If you have additional thoughts in the future, feel free to reach out to our developer relations team.
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Frequently asked questions
What questions are in the “API & SDK Developer Experience (DX) Survey” template?
The template includes 21 ready-to-use questions, starting with: “When did you most recently work with our API or SDK?” · “Which of the following components did you use in your most recent integration? Select all that apply.” · “What was the primary programming language you used for this integration?”. The full set is previewed above, and every question is editable.
How long does this survey take to complete?
Respondents typically finish the 21 questions in about 11 minutes.
Can I customize this template?
Yes — every question, answer option, and the ordering is editable before you launch. You can add or remove questions, or ask the AI editor to rework the survey around your research goal.
Is this template free to use?
Yes. Open it in the editor and start customizing right away — no account required to try it, and the free plan covers launching your survey.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.
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