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API & SDK Developer Experience (DX) Survey

Captures developer feedback on API documentation, SDK setup, and integration friction to identify pain points and prioritize developer experience improvements.

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Sample questions

A preview of what’s in the template. Every question is editable before you launch.

25 questions · ~11 min
Q01
Message

Welcome to the Developer Experience Survey. This survey asks about your recent experience working with our API and SDK products. Your responses will help us identify friction points and improve our developer tools and documentation. • There are no right or wrong answers — we want your honest experience. • Your responses are confidential and will be reported in aggregate only. • Participation is voluntary, and you may stop at any time. • Estimated time: 7–9 minutes.

Q02
Multiple Choice

When did you most recently work with our API or SDK?

  • Within the last 30 days
  • 31–90 days ago
  • 91–180 days ago
  • Over 6 months ago
  • I have not used them
Q03
Message

The following questions are about your experience with our SDK. If you did not use an SDK in your most recent integration, these questions will not apply to you.

Q04
Message

The following questions are about your experience with our API. If you did not use the API in your most recent integration, these questions will not apply to you.

Q05
Dropdown

Approximately how long did it take to complete your most recent end-to-end integration (from setup to the first successful call or event)?

  • Less than 1 hour
  • 1–4 hours
  • 5–8 hours (about 1 day)
  • 2–3 days
  • 4–5 days
  • 1–2 weeks
  • More than 2 weeks
Q06
Opinion Scale

Overall, how would you rate your developer experience with our API and SDK over the last 90 days?

Scale: 1 – 7
Min:Very poorMax:Excellent
Q07
AI Interview

Based on your survey responses, what is the single biggest change we could make to improve your integration workflow?

Q08
Multiple Choice

What is your primary role?

  • Front-end developer
  • Back-end developer
  • Full-stack developer
  • Mobile developer
  • DevOps/SRE
  • Solution architect
  • Other
Q09
Message

Thank you for your time. Your feedback directly informs improvements to our API, SDKs, and documentation. If you have additional thoughts in the future, feel free to reach out to our developer relations team.

Q10
Multiple Choice

Which of the following components did you use in your most recent integration? Select all that apply.

  • REST API
  • GraphQL API
  • iOS SDK
  • Android SDK
  • JavaScript SDK
  • Server-side SDK (Java, Python, etc.)
  • Webhooks
  • Other
Q11
Opinion Scale

How easy was the initial SDK setup in your most recent project?

Scale: 1 – 7
Min:Very difficultMax:Very easy
Q12
Opinion Scale

How clear were the API authentication steps?

Scale: 1 – 7
Min:Very unclearMax:Very clear
Q13
Ranking

Rank the following friction points from most impactful to least impactful based on your recent experience.

  1. Authentication complexity
  2. Insufficient examples for my scenario
  3. SDK versioning or dependency issues
  4. Sandbox/test data realism
  5. Rate limits throttling progress
  6. Inconsistent behavior across endpoints or platforms
Drag to rank
Q14
Opinion Scale

How likely are you to recommend our API/SDK to a fellow developer?

Scale: 0 – 10
Min:Not at all likelyMax:Extremely likely
Q15
Multiple Choice

How many years of professional software development experience do you have?

  • Less than 1 year
  • 1–2 years
  • 3–5 years
  • 6–10 years
  • 11–15 years
  • 16+ years
Q16
Dropdown

What was the primary programming language you used for this integration?

  • JavaScript/TypeScript
  • Python
  • Java
  • Kotlin
  • Swift
  • PHP
  • Ruby
  • Go
  • C#
  • Other
Q17
Opinion Scale

How complete was the SDK documentation for the features you needed?

Scale: 1 – 7
Min:Very incompleteMax:Very complete
Q18
Opinion Scale

How complete was the API reference documentation for the endpoints you needed?

Scale: 1 – 7
Min:Very incompleteMax:Very complete
Q19
Long Text

What documentation or sample content was missing or unclear for your specific scenario?

Q20
Multiple Choice

How many employees work at your company?

  • 1 (solo/freelancer)
  • 2–10
  • 11–50
  • 51–200
  • 201–1,000
  • 1,001+
Q21
Opinion Scale

How clear and easy to follow was the SDK documentation?

Scale: 1 – 7
Min:Very unclearMax:Very clear
Q22
Opinion Scale

How accurate was the API reference documentation (e.g., parameter types, response schemas)?

Scale: 1 – 7
Min:Very inaccurateMax:Very accurate
Q23
Dropdown

Where are you primarily located?

  • North America
  • Europe
  • Asia-Pacific
  • Latin America
  • Middle East and Africa
Q24
Opinion Scale

How helpful were the SDK code examples for your specific use case?

Scale: 1 – 7
Min:Not at all helpfulMax:Extremely helpful
Q25
Opinion Scale

How useful were the API error messages when debugging issues?

Scale: 1 – 7
Min:Not at all usefulMax:Extremely useful

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.

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