Cross-Device UX Evaluation: Gestures, Layout & Accessibility

Welcome to the Cross-Device UX Survey! This survey asks about your experiences using websites and apps across different devices (e.g., smartphone, tablet, laptop, desktop) over the last 30 days. • There are no right or wrong answers — we are interested in your honest opinions and experiences. • Your participation is voluntary, and you may stop at any time. • All responses are confidential and will be reported in aggregate only. • Estimated completion time: 7–9 minutes. By continuing, you consent to participate in this research.

Which of the following devices have you used to browse websites or apps in the last 30 days? (Select all that apply)

• Smartphone (touch)
• Tablet (touch)
• Laptop with trackpad
• Desktop with mouse
• 2-in-1 / touch-enabled laptop
• Smart TV
• Other

The following questions ask about your experience with touch gestures on touch-enabled devices over the last 30 days.

How satisfied are you with the placement and organization of navigation menus across the websites and apps you use?

Which of the following accessibility or assistive features, if any, do you currently use? (Select all that apply)

• Device text scaling / larger text
• Dark mode or high contrast
• Screen reader
• Closed captions / subtitles
• Voice control / dictation
• Keyboard navigation
• Color filters
• None of the above

When switching between devices, which of the following issues, if any, have you encountered? (Select all that apply)

• Layouts were inconsistent
• Lost progress or state
• Gestures differed by device
• Font size needed adjustment per device
• Controls were in different locations
• None of the above

Rank the following aspects of your cross-device experience from most to least important to you. (Drag to reorder; top = most important)

1. Ease of navigation
2. Consistent gestures
3. Readable text & spacing
4. Reachable controls
5. Performance & responsiveness
6. Consistency across devices
7. Accessibility options

Based on your responses in this survey, please describe one layout or interaction experience — positive or frustrating — that stands out to you. Include what happened and which device you were using.

What is your age?

• 18–24
• 25–34
• 35–44
• 45–54
• 55–64
• 65+
• Prefer not to say

Thank you for completing this survey! Your responses are confidential and will be used in aggregate to improve cross-device design and accessibility. If you have any questions about this research, please contact the research team.

In a typical week, how many different devices do you use to browse websites or apps?

• 1
• 2
• 3
• 4
• 5 or more

How often do you use touch gestures (e.g., tap, swipe, pinch) when interacting with websites or apps on touch-enabled devices?

How satisfied are you with the spacing and readability of content layouts (e.g., text blocks, images, cards)?

Which screen reader do you primarily use?

• VoiceOver (iOS)
• TalkBack (Android)
• NVDA
• JAWS
• Narrator (Windows)
• VoiceOver (macOS)
• ChromeVox
• Other
• Not applicable

Overall, how consistent has your experience been when using the same website or app across different devices?

Overall, how satisfied are you with your experience using websites and apps across all your devices?

Thank you for your written feedback. We'd like to explore your cross-device experience a bit further. An AI moderator will ask up to 2 brief follow-up questions.

How do you describe your gender?

• Man
• Woman
• Non-binary
• Prefer not to say

Rank the following touch gestures from most to least frequently used. (Drag to reorder; top = most used)

1. Tap
2. Double-tap
3. Long-press
4. Swipe
5. Pinch / Zoom
6. Two-finger gestures

How satisfied are you with the sizing and placement of interactive elements (e.g., buttons, icons, form fields)?

How often do you encounter readability issues (e.g., poor contrast, small text, or tight spacing) when using websites or apps?

How likely are you to recommend the websites or apps you use most to someone who uses multiple devices?

In which region do you primarily live?

• Africa
• Asia
• Europe
• North America
• South America
• Oceania
• Prefer not to say

Which of the following gesture-related issues, if any, have you experienced? (Select all that apply)

• Accidental taps
• Missed swipes
• Unresponsive pinch/zoom
• Gestures felt inconsistent across apps
• Unclear or hidden gestures
• None of the above

How easy is it to find key actions (e.g., menu, back, search) across the devices you use?

How would you describe your level of comfort with technology?

• Beginner — I use basic features only
• Intermediate — I'm comfortable with most features
• Advanced — I explore settings and customize frequently
• Expert — I work in a tech-related field
• Prefer not to say

On your primary mobile or tablet device, how easy is it to reach frequently used controls with one hand?

Which of the following touch targets, if any, have felt too small to tap accurately? (Select all that apply)

• Text links
• Small icons
• Checkboxes / toggle switches
• Form fields
• Action buttons
• None of the above