Q01
Message
All templatesEvents & Community
Post-Event Satisfaction & NPS Feedback Survey
Measures attendee satisfaction, session quality, logistics, and networking outcomes with NPS benchmarking. Designed for event organizers seeking actionable data to improve future events.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
22 questions · ~10 min
Q02
Multiple Choice
Did you attend any portion of this event (in person or virtually)?
- Yes, in person
- Yes, virtually
- No, I did not attend
Q03
Opinion Scale
Overall, how satisfied were you with this event?
Scale: 1 – 7
Min:Very dissatisfiedMax:Very satisfied
Q04
Multiple Choice
Which session formats were most valuable to you? Select all that apply.
- Keynotes
- Panels
- Workshops
- Roundtables
- Hands-on demos
- Poster/exhibit hall
- Networking sessions/mixers
- Other (please specify)
Q05
Opinion Scale
How would you rate the venue (location, facilities, accessibility)?
Scale: 1 – 7
Min:Very poorMax:Excellent
Q06
Opinion Scale
How successful were you in achieving your networking goals at this event?
Scale: 1 – 7
Min:Not at all successfulMax:Completely successful
Q07
AI Interview
We'd love to hear more about your experience. An AI moderator will ask a couple of follow-up questions based on what stood out most to you — positive or negative.
Q08
Dropdown
What is your age group?
- 18–24
- 25–34
- 35–44
- 45–54
- 55–64
- 65 or older
- Prefer not to say
Q09
Message
Thank you for your time! Your feedback will directly inform how we plan and improve future events. We appreciate your participation.
Q10
Opinion Scale
How likely are you to recommend this event to a friend or colleague?
Scale: 0 – 10
Min:Not at all likelyMax:Extremely likely
Q11
Opinion Scale
How relevant was the session content to your professional needs?
Scale: 1 – 7
Min:Not at all relevantMax:Extremely relevant
Q12
Opinion Scale
How would you rate the registration and check-in process?
Scale: 1 – 7
Min:Very poorMax:Excellent
Q13
Dropdown
Approximately how many new useful contacts did you make at this event?
- 0
- 1–2
- 3–5
- 6–10
- 11–20
- More than 20
Q14
Long Text
Based on your responses throughout this survey, is there anything else you'd like to share about your experience?
Q15
Multiple Choice
How do you describe your gender? Select all that apply.
- Woman
- Man
- Non-binary
- Prefer to self-describe
- Prefer not to say
Q16
Ranking
Please rank the following aspects of the event by how valuable they were to you (drag to reorder; top = most valuable).
- Session content
- Speaker quality
- Networking opportunities
- Exhibitors/sponsors
- Venue and location
- Event logistics
Drag to rank
Q17
Opinion Scale
How would you rate the overall quality of the speakers and presenters?
Scale: 1 – 7
Min:Very poorMax:Excellent
Q18
Opinion Scale
How would you rate the event communication (schedules, signage, updates)?
Scale: 1 – 7
Min:Very poorMax:Excellent
Q19
Dropdown
Where do you primarily live or work?
- Africa
- Asia
- Europe
- North America
- Oceania
- South America
- Middle East
- Prefer not to say
Q20
Long Text
What is one thing we could improve for the next event?
Q21
Opinion Scale
How would you rate the pacing and time allocated for the sessions?
Scale: 1 – 7
Min:Very poorMax:Excellent
Q22
Dropdown
Which best describes your current role or seniority level?
- Individual contributor
- Manager/Team lead
- Director/Senior manager
- VP/C-suite/Executive
- Founder/Owner
- Student
- Other
- Prefer not to say
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
How it compares
We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.
Why this template
- Combines standard NPS and satisfaction scales with an open-ended AI follow-up interview that adaptively probes attendees' answers instead of stopping at a static question list
- Includes a ranking question for event aspects plus granular ratings across speakers, pacing, venue, registration, and communication for actionable, segment-ready data
- Captures networking outcomes specifically (goals achieved, new contacts made) alongside session-format preferences, giving organizers a fuller picture than generic satisfaction surveys
- Ends with a reflective open-text question tied to the respondent's own prior answers, plus demographic dropdowns for cross-tabbing results by role, age, and location
Jotform
Event Satisfaction Survey Form TemplateA ready-to-use, customizable form builder template for gathering post-event satisfaction feedback. It's a static question set that organizers can edit via drag-and-drop, aimed at quick deployment rather than deep qualitative analysis. Good for basic satisfaction tracking but lacks structured NPS benchmarking or ranking-based prioritization.
What it does well
- Easy drag-and-drop customization typical of Jotform's form builder
- Quick to deploy for basic post-event feedback collection
- Part of a broad template library so organizers can adapt related forms
Where it falls short
- Static question format with no adaptive follow-up or AI-driven probing of open responses
- No mention of voice AI interviews or automated per-response quality scoring
- No transparent methodology or prompt-level documentation of how questions were designed
SurveyMonkey
Event Feedback Form TemplateA standard fielding-ready template for collecting event feedback through SurveyMonkey's established survey platform. It likely includes common satisfaction and logistics questions but relies on fixed-choice and scale items rather than conversational follow-up. Reporting is template-driven analytics rather than AI-generated narrative reports.
What it does well
- Backed by SurveyMonkey's mature survey distribution and analytics infrastructure
- Pre-built template reduces setup time for common event feedback needs
- Likely supports standard benchmarking against SurveyMonkey's aggregate data
Where it falls short
- No adaptive AI interview or voice AI capability to dig deeper into open-ended answers
- No automated per-response quality scoring of qualitative feedback
- Relies on static question flow rather than guided tasks or screen-share-based feedback
SurveySparrow
Participant Feedback Form TemplateA conversational-style form template for collecting participant feedback, consistent with SurveySparrow's chat-like survey format. It offers a friendlier respondent experience than plain forms but still follows a fixed question sequence rather than true adaptive interviewing. Best suited for straightforward feedback collection rather than deep qualitative follow-up.
What it does well
- Conversational, chat-style survey format that can improve completion rates
- Pre-built template tailored to event participant feedback
- Mobile-friendly presentation typical of SurveySparrow's product
Where it falls short
- Chat-style UI is not the same as AI-driven adaptive follow-up questioning
- No voice AI interview option or automated quality scoring of responses
- No transparent, published methodology for how follow-up or analysis is generated
Frequently asked questions
What questions are in the “Post-Event Satisfaction & NPS Feedback Survey” template?
The template includes 22 ready-to-use questions, starting with: “Welcome, and thank you for attending! We'd love to hear about your experience. This survey takes about 10 minutes. Your…” · “Did you attend any portion of this event (in person or virtually)?” · “Overall, how satisfied were you with this event?”. The full set is previewed above, and every question is editable.
How long does this survey take to complete?
Respondents typically finish the 22 questions in about 10 minutes.
Can I customize this template?
Yes — every question, answer option, and the ordering is editable before you launch. You can add or remove questions, or ask the AI editor to rework the survey around your research goal.
Is this template free to use?
Yes. Open it in the editor and start customizing right away — no account required to try it, and the free plan covers launching your survey.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.
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