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Events & Community

Post-Event Satisfaction & NPS Feedback Survey

Measures attendee satisfaction, session quality, logistics, and networking outcomes with NPS benchmarking. Designed for event organizers seeking actionable data to improve future events.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

22 questions · ~10 min
Q01
Message

Welcome, and thank you for attending! We'd love to hear about your experience. This survey takes about 10 minutes. Your responses are confidential and will be reported only in aggregate to help us improve future events. Participation is entirely voluntary — there are no right or wrong answers, just your honest opinions. You may stop at any time.

Q02
Multiple Choice

Did you attend any portion of this event (in person or virtually)?

  • Yes, in person
  • Yes, virtually
  • No, I did not attend
Q03
Opinion Scale

Overall, how satisfied were you with this event?

Scale: 17
Min:Very dissatisfiedMax:Very satisfied
Q04
Multiple Choice

Which session formats were most valuable to you? Select all that apply.

  • Keynotes
  • Panels
  • Workshops
  • Roundtables
  • Hands-on demos
  • Poster/exhibit hall
  • Networking sessions/mixers
  • Other (please specify)
Q05
Opinion Scale

How would you rate the venue (location, facilities, accessibility)?

Scale: 17
Min:Very poorMax:Excellent
Q06
Opinion Scale

How successful were you in achieving your networking goals at this event?

Scale: 17
Min:Not at all successfulMax:Completely successful
Q07
AI Interview

We'd love to hear more about your experience. An AI moderator will ask a couple of follow-up questions based on what stood out most to you — positive or negative.

Q08
Dropdown

What is your age group?

  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65 or older
  • Prefer not to say
Q09
Message

Thank you for your time! Your feedback will directly inform how we plan and improve future events. We appreciate your participation.

Q10
Opinion Scale

How likely are you to recommend this event to a friend or colleague?

Scale: 010
Min:Not at all likelyMax:Extremely likely
Q11
Opinion Scale

How relevant was the session content to your professional needs?

Scale: 17
Min:Not at all relevantMax:Extremely relevant
Q12
Opinion Scale

How would you rate the registration and check-in process?

Scale: 17
Min:Very poorMax:Excellent
Q13
Dropdown

Approximately how many new useful contacts did you make at this event?

  • 0
  • 1–2
  • 3–5
  • 6–10
  • 11–20
  • More than 20
Q14
Long Text

Based on your responses throughout this survey, is there anything else you'd like to share about your experience?

Q15
Multiple Choice

How do you describe your gender? Select all that apply.

  • Woman
  • Man
  • Non-binary
  • Prefer to self-describe
  • Prefer not to say
Q16
Ranking

Please rank the following aspects of the event by how valuable they were to you (drag to reorder; top = most valuable).

  1. Session content
  2. Speaker quality
  3. Networking opportunities
  4. Exhibitors/sponsors
  5. Venue and location
  6. Event logistics
Drag to rank
Q17
Opinion Scale

How would you rate the overall quality of the speakers and presenters?

Scale: 17
Min:Very poorMax:Excellent
Q18
Opinion Scale

How would you rate the event communication (schedules, signage, updates)?

Scale: 17
Min:Very poorMax:Excellent
Q19
Dropdown

Where do you primarily live or work?

  • Africa
  • Asia
  • Europe
  • North America
  • Oceania
  • South America
  • Middle East
  • Prefer not to say
Q20
Long Text

What is one thing we could improve for the next event?

Q21
Opinion Scale

How would you rate the pacing and time allocated for the sessions?

Scale: 17
Min:Very poorMax:Excellent
Q22
Dropdown

Which best describes your current role or seniority level?

  • Individual contributor
  • Manager/Team lead
  • Director/Senior manager
  • VP/C-suite/Executive
  • Founder/Owner
  • Student
  • Other
  • Prefer not to say

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • Combines standard NPS and satisfaction scales with an open-ended AI follow-up interview that adaptively probes attendees' answers instead of stopping at a static question list
  • Includes a ranking question for event aspects plus granular ratings across speakers, pacing, venue, registration, and communication for actionable, segment-ready data
  • Captures networking outcomes specifically (goals achieved, new contacts made) alongside session-format preferences, giving organizers a fuller picture than generic satisfaction surveys
  • Ends with a reflective open-text question tied to the respondent's own prior answers, plus demographic dropdowns for cross-tabbing results by role, age, and location

Jotform

Event Satisfaction Survey Form Template

A ready-to-use, customizable form builder template for gathering post-event satisfaction feedback. It's a static question set that organizers can edit via drag-and-drop, aimed at quick deployment rather than deep qualitative analysis. Good for basic satisfaction tracking but lacks structured NPS benchmarking or ranking-based prioritization.

What it does well

  • Easy drag-and-drop customization typical of Jotform's form builder
  • Quick to deploy for basic post-event feedback collection
  • Part of a broad template library so organizers can adapt related forms

Where it falls short

  • Static question format with no adaptive follow-up or AI-driven probing of open responses
  • No mention of voice AI interviews or automated per-response quality scoring
  • No transparent methodology or prompt-level documentation of how questions were designed

SurveyMonkey

Event Feedback Form Template

A standard fielding-ready template for collecting event feedback through SurveyMonkey's established survey platform. It likely includes common satisfaction and logistics questions but relies on fixed-choice and scale items rather than conversational follow-up. Reporting is template-driven analytics rather than AI-generated narrative reports.

What it does well

  • Backed by SurveyMonkey's mature survey distribution and analytics infrastructure
  • Pre-built template reduces setup time for common event feedback needs
  • Likely supports standard benchmarking against SurveyMonkey's aggregate data

Where it falls short

  • No adaptive AI interview or voice AI capability to dig deeper into open-ended answers
  • No automated per-response quality scoring of qualitative feedback
  • Relies on static question flow rather than guided tasks or screen-share-based feedback

SurveySparrow

Participant Feedback Form Template

A conversational-style form template for collecting participant feedback, consistent with SurveySparrow's chat-like survey format. It offers a friendlier respondent experience than plain forms but still follows a fixed question sequence rather than true adaptive interviewing. Best suited for straightforward feedback collection rather than deep qualitative follow-up.

What it does well

  • Conversational, chat-style survey format that can improve completion rates
  • Pre-built template tailored to event participant feedback
  • Mobile-friendly presentation typical of SurveySparrow's product

Where it falls short

  • Chat-style UI is not the same as AI-driven adaptive follow-up questioning
  • No voice AI interview option or automated quality scoring of responses
  • No transparent, published methodology for how follow-up or analysis is generated

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.

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