Product Integration Priorities & Gaps Assessment
A structured survey for active product users to evaluate current integration usage, identify unmet needs, and prioritize capabilities — providing actionable data for roadmap planning.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
Have you used our product within the past 3 months?
- Yes
- No
Which of the following tool categories do you currently connect with our product? Select all that apply.
- Project management (e.g., Asana, Jira, Trello)
- Team chat (e.g., Slack, Microsoft Teams)
- CRM/marketing (e.g., Salesforce, HubSpot, Marketo)
- Cloud storage (e.g., Google Drive, Dropbox, OneDrive)
- BI/analytics (e.g., Looker, Tableau, Power BI)
- Data warehouse (e.g., BigQuery, Snowflake, Redshift)
- Identity/SSO (e.g., Okta, Azure AD)
- Payments/billing (e.g., Stripe, Chargebee)
- Workflow automation (e.g., Zapier, Make)
- ITSM/helpdesk (e.g., ServiceNow, Zendesk)
- Custom API/webhooks
- No integrations connected today
Rank the following integration use cases by importance for your team. Drag the most important to the top.
- Sync customer or project data across tools
- Send notifications to teams or stakeholders
- Automate multi-step workflows
- Import or export files and data
- Single sign-on and user provisioning
Thinking about integrations you do NOT currently use with our product, which categories are most missing or in need of improvement? Select up to three.
- Project management
- Team chat
- CRM/marketing
- Cloud storage
- BI/analytics
- Data warehouse
- Identity/SSO
- Payments/billing
- Workflow automation
- ITSM/helpdesk
- Custom API/webhooks
- None — current integrations meet my needs
How comfortable are you configuring integrations on your own, without help from IT or support?
Overall, how satisfied are you with the current integration options available in our product?
What best describes your primary role?
- Individual contributor (technical)
- Individual contributor (non-technical)
- People manager
- Executive/leadership
- Operations
- Product management
- Data/analytics
- IT/engineering
- Other
Thank you for completing this survey. Your responses will directly inform our integration roadmap and help us build the features that matter most to you. If you have any questions, please contact [research-team@company.com].
In the past 30 days, how often did you use integrations in your workflows?
- Not at all
- Once or twice total
- A few times a week
- About once a day
- Multiple times a day
Rank the following integration capabilities by importance for your team. Drag the most important to the top.
- Real-time data syncing
- Scheduled or batch data transfers
- Error handling and automatic retries
- Custom field mapping
- Activity logs and monitoring
- Granular permission controls
What is the single integration you need most, and what are the top one or two actions it should support?
What most often blocks integration work in your team today? Select all that apply.
- Don't have the needed integration
- Setup is too complex
- Permission or security constraints
- Costs or pricing
- Limited admin rights
- Performance or rate limits
- Data quality or consistency concerns
- Not a current priority
- Other
Based on your responses throughout this survey, please share any additional thoughts about your integration needs, priorities, or experiences.
What is the approximate size of your organization?
- 1–10
- 11–50
- 51–200
- 201–1,000
- 1,001–5,000
- 5,001+
Which outcomes do you most expect from integrations? Rank from most to least expected.
- Time saved on manual tasks
- Fewer manual errors
- Faster insights and decisions
- Improved team visibility and communication
- Reduced operational costs
- Stronger compliance or security posture
Approximately how many team hours per week do you think integrations could save?
- Less than 1 hour
- 1–3 hours
- 4–7 hours
- 8–15 hours
- 16–30 hours
- More than 30 hours
- Not sure
Which industry best describes your organization?
- Software/Technology
- Professional services
- Financial services
- Healthcare/Life sciences
- Education
- Retail/eCommerce
- Manufacturing
- Media/Entertainment
- Nonprofit/Public sector
- Other
Approximately how many people are on your immediate team?
- 1–3
- 4–7
- 8–15
- 16–30
- 31–50
- 51+
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
How it compares
We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.
Why this template
- Includes ranking questions that force respondents to prioritize specific integration use cases, capabilities, and expected outcomes rather than just rating them in isolation
- Uses an AI follow-up interview at the end that adapts to each respondent's prior answers, surfacing detail a static form would miss
- Separates current integration behavior (categories used, frequency, blockers) from unmet needs (an open-text question on the single most-needed integration and its business case), giving roadmap teams both usage and gap data in one instrument
- Captures segmentation data (role, org size, industry, team size) alongside a self-reported comfort/satisfaction scale, so results can be cut by respondent type during roadmap planning
QuestionPro
Product Evaluation Survey Template and Sample QuestionnaireA general-purpose product evaluation questionnaire covering overall satisfaction and feature perception rather than integration usage specifically. It is a ready-to-field static template, useful as a broad product feedback instrument but not built around integration prioritization or gap analysis. Teams would need to heavily customize it to get integration-specific roadmap data.
What it does well
- Established survey platform with broad question-type library
- Ready-to-use template reduces setup time for general product feedback
- Sample questionnaire gives a starting structure for standard product evaluation metrics
Where it falls short
- Fixed question set with no adaptive follow-up probing on individual answers
- No mention of automated per-response quality scoring
- Not tailored to integration-specific use cases, capabilities, or blockers
SurveyMonkey
Product Review Template: Turn Feedback Into Product WinsA general product review/feedback template aimed at capturing sentiment on a product overall, not focused on integration ecosystems or roadmap prioritization. It's a fielding-ready static form, positioned for broad customer feedback rather than a structured integration-gaps assessment. Useful as a starting point but would require significant rework to address integration-specific priorities.
What it does well
- Widely used platform with strong distribution and reporting tools
- Simple, ready-to-deploy template for general product feedback
- Familiar interface likely to have high completion rates among general respondents
Where it falls short
- Static question flow with no adaptive or voice AI interviewing
- No built-in mechanism for ranking or prioritizing specific integration capabilities/use cases
- No transparent prompt methodology or automated quality scoring of open responses
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.