Packaging & retail

Sustainability message test template

Choose wording that communicates the specific environmental information accurately. Start with a comparison brief, follow-up questions, and rating scales.

Use this concept test

Editable starter · English content

What you want to learn

Choose wording that communicates the specific environmental information accurately.

Target audience

[Shoppers interested in the product category]

Inside the template

Your starting brief

Compare environmental information treatments for [your packaging]. Use documented facts and explain their scope. Keep the package and product unchanged; do not substitute broad green claims for specific evidence.

Add your product details and review the concepts before launching the study.

Comparison and follow-up questions

  1. Which version better explains the environmental information, and why?
  2. What exactly do you think is better for the environment?
  3. Which part of the package or lifecycle does the statement apply to?
  4. What detail would you need to verify the message?

Rating scales

Five points, from “Not at all” to “Extremely”. Review the wording for your study.

  • Scope clarity
  • Information usefulness
  • Credibility

How to use this starter

When should I use this concept test?
Use this when you need to choose wording that communicates the specific environmental information accurately.
What should I customize before starting?
Use documented facts and explain their scope. Keep the package and product unchanged; do not substitute broad green claims for specific evidence. Recruit shoppers interested in the product category.
How should I use the feedback?
Review comprehension alongside appeal. Static images do not measure physical handling, shelf attention, or sales.
What opens when I use this template?
An editable concept-test draft with the brief, comparison prompt, follow-up questions, and five-point rating scales shown here. Replace the placeholders and review the settings before generating concepts or collecting responses.

Prepare your next step

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