Warehouse Safety & Productivity Frontline Assessment

Welcome to the Warehouse Safety & Productivity Survey. This survey asks about your recent experiences with safety, efficiency, and operational changes at your site. Your responses are confidential and will be reported only in aggregate — no individual answers will be shared with management. There are no right or wrong answers; we want your honest opinions. Participation is voluntary, and you may stop at any time. Estimated time: 8–10 minutes.

Which best describes your primary duties on a typical shift?

• Picking
• Packing
• Receiving/Loading
• Inventory control/Cycle counting
• Forklift or equipment operation
• Returns/Reverse logistics
• Other

What shift do you most often work?

• Day
• Swing/Afternoon
• Night
• Rotating
• Varies week to week

Which of the following changes have been introduced in your area in the last 30 days? Select all that apply.

• New scanners/handheld devices
• Updated WMS software
• Revised picking routes/zones
• New or updated safety procedures
• New equipment (e.g., conveyors, forklifts)
• Staffing level or scheduling changes
• None of the above
• Other

I feel safe performing my daily tasks.

Safety hazards are addressed promptly when reported.

I have adequate personal protective equipment (PPE) for my tasks.

Safety rules are consistently enforced on the floor.

Overall, how have recent changes affected safety in your work area?

Approximately how many safety incidents or near-misses did you personally observe in the last 30 days?

• 0
• 1–2
• 3–5
• 6–10
• More than 10

Compared with three months ago, how would you rate your individual productivity?

In the last 30 days, pick/pack accuracy in my area has…

In the last 30 days, order fulfillment speed in my area has…

In the last 30 days, equipment availability/uptime in my area has…

Approximately how much time did you lose to delays or waiting during the last 7 days?

• None
• Less than 15 minutes
• 15–30 minutes
• 31–60 minutes
• 1–2 hours
• More than 2 hours

How have your responsibilities changed in the last 3 months?

• Expanded to more tasks
• Narrowed to fewer tasks
• Shifted to a different area
• No significant change
• Other

How clear are the expectations for your current role?

Rank the following by what matters most on your shift (drag to reorder, top = most important).

1. Safety compliance
2. Hitting pick/pack targets
3. Equipment care
4. Keeping areas organized (5S)
5. Training or helping new staff

Which of the following tools or training helped most with safety or productivity in the last 30 days? Select all that apply.

• Scanner/handheld updates
• New WMS features
• Standard work or job aids
• PPE improvements
• Equipment upgrades/maintenance
• Coaching or on-the-job training
• None of the above
• Other (please specify)

Rank the following areas by where recent changes had the most impact in your work area (top = most impact).

1. Safety
2. Accuracy/Quality
3. Speed/Throughput
4. Training/Skills
5. Equipment uptime
6. Staffing/Scheduling

What are the biggest blockers to safer or more efficient work right now?

Which area should be prioritized next for improvement?

• Safety practices
• Process efficiency
• Role clarity and training
• Equipment and tools
• Staffing and scheduling
• Other (please specify)

Based on your responses, we'd like to understand more about your experience with recent changes and their impact on your daily work. Please share your thoughts.

What is your employment status?

• Full-time
• Part-time
• Temporary/Seasonal
• Contractor

How long have you worked at this site (approximately)?

• Less than 3 months
• 3–11 months
• 1–2 years
• 3–5 years
• More than 5 years

What is your primary site/location or department? (Optional)

Thank you for completing this survey. Your feedback is valuable and will be used to improve safety and operations at your site. All responses are confidential and reported only in aggregate.