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Web3 Onboarding Knowledge & Confidence Assessment
Measures new and early-stage crypto users' comprehension of gas fees, blockchain networks, and wallet/dApp permissions to identify knowledge gaps and UX friction points in Web3 onboarding flows.
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Web3 Onboarding Knowledge & Confidence Assessment
Welcome! This short, anonymous survey takes about 11 minutes and explores your understanding of crypto and Web3 concepts. Your responses are confidential, reported only in aggregate, and used to improve onboarding experiences. There are no right or wrong answers—we're interested in your honest perspective. Participation is voluntary and you may skip any question or stop at any time.
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Sample questions
A preview of what’s in the template. Every question is editable before you launch.
21 questions · ~10 min
Q01
Multiple Choice
In the last 3 months, have you used a crypto wallet?
- Yes (at least once)
- No
Q02
Opinion Scale
How familiar are you with crypto basics such as wallets and tokens?
Scale: 1 – 7
Min:Not at all familiarMax:Extremely familiar
Q03
Dropdown
How long have you been exploring crypto or Web3?
- Just starting (0–1 month)
- 1–3 months
- 3–6 months
- 6–12 months
- 1+ years
- Prefer not to say
Q04
Multiple Choice
Which best describes a "gas fee" when sending a transaction?
- A network fee paid to validators/miners for processing
- A tip to the dApp you used
- A deposit that is refunded later
- A fee set by your wallet provider
- I'm not sure
Q05
Multiple Choice
Who typically receives most of the gas fee?
- Validators/miners who add transactions to the network
- The app (dApp) you used
- Your wallet company
- Nobody; it is always burned entirely
- I'm not sure
Q06
Multiple Choice
When the network is very busy, what usually happens to gas fees and transaction speed?
- Fees tend to go up and transactions may take longer
- Fees go down to speed things up
- Fees never change with activity
- Your wallet blocks all transactions
- I'm not sure
Q07
Opinion Scale
How confident are you that you could explain gas fees to a friend?
Scale: 1 – 7
Min:Not at all confidentMax:Extremely confident
Q08
Multiple Choice
A dApp prompts: "Switch to Polygon." What is it asking you to do?
- Change the network your wallet uses to Polygon
- Move your funds permanently to Polygon
- Change your wallet address to a new one
- Update your seed phrase
- I'm not sure
Q09
Multiple Choice
Why might some tokens not appear after you switch networks in your wallet?
- Those tokens are on a different chain, so they don't show on the current network
- They were deleted from the blockchain
- The dApp hides them to reduce spam
- Switching networks resets your balance to zero
- I'm not sure
Q10
Opinion Scale
How confident are you in your ability to use or switch networks/chains in a wallet?
Scale: 1 – 7
Min:Not at all confidentMax:Extremely confident
Q11
Multiple Choice
You approve a token spending limit for a dApp. What does that allow?
- The dApp can spend up to that limit from your wallet when you interact
- Your tokens are immediately moved to the dApp
- It only allows the dApp to view activity
- It gives permanent control over all your assets
- I'm not sure
Q12
Multiple Choice
Signing a message (not a transaction) in your wallet usually does what?
- Proves you control the address without moving funds
- Sends funds to another address
- Reveals your seed phrase to the dApp
- Cancels any previous approvals
- I'm not sure
Q13
Ranking
Rank the following wallet actions from most risky (top) to least risky (bottom).
- Token spend approval
- Transfer assets
- Sign message
- View wallet address/balances
Drag to rank
Q14
Opinion Scale
How confident are you in your ability to review and understand wallet/dApp permission requests?
Scale: 1 – 7
Min:Not at all confidentMax:Extremely confident
Q15
Long Text
Based on your responses in this survey, is there anything about gas fees, networks/chains, or wallet/dApp permissions that you find confusing or would like to understand better?
Q16
AI Interview
We'd like to learn more about your experience. An AI moderator will ask a couple of follow-up questions based on your earlier responses about gas fees, networks, and permissions.
Q17
Dropdown
What is your age group?
- 18–24
- 25–34
- 35–44
- 45–54
- 55–64
- 65+
- Prefer not to say
Q18
Multiple Choice
How do you describe your gender?
- Woman
- Man
- Non-binary
- Prefer not to say
Q19
Multiple Choice
Where do you primarily live?
- North America
- Europe
- Asia-Pacific
- Latin America
- Middle East & North Africa
- Sub-Saharan Africa
- Prefer not to say
Q20
Dropdown
What is the highest level of education you have completed?
- Less than high school
- High school or equivalent
- Some college or associate degree
- Bachelor's degree
- Postgraduate degree
- Vocational/technical training
- Prefer not to say
Q21
Dropdown
What is your current employment status?
- Employed full-time
- Employed part-time
- Self-employed
- Student
- Unemployed
- Homemaker/caregiver
- Retired
- Prefer not to say
Message
Thank you for your time! Your responses will help us improve the Web3 onboarding experience. Your answers are confidential and will only be reported in aggregate.
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Why this template
What this template is built to do — we found no directly comparable template from other survey tools to review.
What sets it apart
- Includes multiple-choice questions that directly test comprehension of gas fees, network switching, and dApp permission approvals — not just self-reported familiarity
- Pairs objective knowledge questions (e.g., what a token spending limit or message signing actually does) with opinion-scale confidence checks, so gaps between perceived and actual understanding can be identified
- Uses a ranking question to surface how well respondents intuitively judge relative risk across wallet actions, which a static multiple-choice-only survey can't capture as cleanly
- Closes with an open-text reflection and an AI follow-up interview to let respondents elaborate in their own words on points of confusion, going beyond fixed-choice answers
Frequently asked questions
What questions are in the “Web3 Onboarding Knowledge & Confidence Assessment” template?
The template includes 21 ready-to-use questions, starting with: “In the last 3 months, have you used a crypto wallet?” · “How familiar are you with crypto basics such as wallets and tokens?” · “How long have you been exploring crypto or Web3?”. The full set is previewed above, and every question is editable.
How long does this survey take to complete?
Respondents typically finish the 21 questions in about 10 minutes.
Can I customize this template?
Yes — every question, answer option, and the ordering is editable before you launch. You can add or remove questions, or ask the AI editor to rework the survey around your research goal.
Is this template free to use?
Yes. Open it in the editor and start customizing right away — no account required to try it, and the free plan covers launching your survey.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.
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