Procurement Request & Approval Cycle Assessment

Welcome to the Procurement Request & Approval Process Survey. This survey asks about your recent experience submitting or approving procurement requests. Your feedback will help us identify bottlenecks and improve our procurement workflows. • Participation is voluntary and you may stop at any time. • There are no right or wrong answers—we want your honest experience. • All responses are confidential and will be reported in aggregate only. • Estimated completion time: 10 minutes. Please proceed when you are ready.

How often do you typically submit or approve procurement requests?

• Daily
• Weekly
• Monthly
• Less than monthly
• Rarely/Never

In the past 30 days, how clear were the requirements for submitting a procurement request?

Which stages most often caused delays for you in the past 30 days? Select all that apply.

• Gathering specifications or requirements
• Vendor selection/quotes
• Budget or finance review
• Compliance or legal review
• Manager/functional approval
• PO creation or system entry
• System or tool issues
• None/No delays
• Not applicable

Are there any instructions or guidelines you found unclear or difficult to locate? If so, please describe.

Which department or function best describes your role?

• Procurement
• Finance
• Legal/Compliance
• IT
• Engineering
• Marketing
• Sales
• Operations
• HR
• Other

Thank you for completing this survey. Your feedback will be used to identify and address bottlenecks in our procurement process. All responses are confidential and will be reported in aggregate only.

How many procurement requests did you submit in the past 90 days?

• 0
• 1–2
• 3–5
• 6–10
• 11 or more

In the past 30 days, how satisfied were you with the time it took from submission to final approval?

Rank the following improvements by how much they would speed up your procurement approvals (1 = greatest impact).

1. Clearer request guidelines and examples
2. Fewer approval layers
3. Faster response SLAs from reviewers
4. More intuitive submission tool
5. Pre-approved vendor lists
6. Proactive status notifications

We'd like to explore your procurement experience in a bit more detail. An AI moderator will ask you a couple of brief follow-up questions.

What is your seniority level?

• Individual contributor
• People manager
• Director or above
• Prefer not to say

In the past 30 days, how easy was it to find the documentation and guidelines needed to complete a procurement request?

What is your preferred channel for submitting procurement requests?

• Procurement portal
• Ticketing system
• Email
• Chat tool/assistant
• Other

Based on your responses in this survey, please share any additional thoughts or suggestions about the procurement request and approval process.

How long have you been in your current role?

• Less than 1 year
• 1–2 years
• 3–5 years
• 6+ years
• Prefer not to say

In the past 30 days, how responsive were the approvers or reviewers involved in your procurement requests?

Where is your primary work location?

• Americas
• EMEA
• APAC
• Other
• Prefer not to say

In the past 30 days, how easy was the procurement submission tool or system to use?

In the past 30 days, approximately how many business days did a typical approval take from submission to completion?

• Less than 1 day
• 1–2 days
• 3–5 days
• 6–10 days
• 11–15 days
• More than 15 days
• Not sure