Notifications and email preferences

Manage in-app notifications and control which email alerts you receive.

QuestionPunk sends in-app and email notifications for survey activity, AI analysis completion, and account events. Customize which notifications you receive from Settings.

accountnotificationssettingsemail2-5 minutesBeginnerAll users

Steps

View in-app notifications
Click the bell icon in the top navigation bar to open the notification dropdown. Unread notifications show a purple dot and the bell displays an unread count badge (up to 99+). Opening the dropdown marks all notifications as read.
Understand notification types
Seven notification types keep you informed: Survey responses (new responses received), AI review (survey review completed), Survey analysis (AI analysis finished), Synthetic responses (synthetic test run completed), PPT export (PowerPoint generation ready to download), Survey generation (AI survey generation completed), and Consultant report (AI report generation finished). Team notifications (invites and access requests) also appear in the bell.
View all activity
Click See all activity at the bottom of the notification dropdown to open the full notifications page with your complete notification history.
Configure email preferences
Click the gear icon in the notification dropdown (or go to Settings > Notification) to manage three toggles: Response Alerts (in-app notifications for new survey responses), Account Notices (account updates and the daily response digest email), and QuestionPunk Updates (product tips and feature announcements by email).
Daily response digest email
When Account Notices are enabled, you receive a daily summary email listing surveys that received new responses in the last 24 hours. Only real responses are counted — synthetic test responses are excluded. The Response Alerts toggle separately controls whether these also appear as in-app notifications.

The notification bell in the top navigation bar provides real-time awareness of survey activity and completed background tasks. An unread count badge shows how many new notifications are waiting.

Notifications are generated when background tasks complete — AI analysis, synthetic test runs, PowerPoint exports, survey generation, and AI report generation. Each notification includes a direct action link (e.g., "View report", "Download", "View responses") to jump straight to the result.

Three preference toggles in Settings control what you receive: Response Alerts enables in-app notifications when surveys get new responses, Account Notices covers account changes and includes the daily response digest email, and QuestionPunk Updates delivers product tips and feature announcements by email.

The daily response digest email is sent when Account Notices are enabled. It lists surveys that received new real responses in the last 24 hours — synthetic test responses are filtered out. The Response Alerts toggle separately controls the in-app notification for the same events.