Respondent incentives
Reward respondents with gift cards for completing your survey.
Set up respondent incentives to automatically issue gift card rewards when respondents complete your survey. Configure reward amounts, set a total budget, and optionally require identity verification before payouts.
Steps
- Open the Share tabNavigate to the Share tab in the survey editor and select the Incentives section.
- Set reward and budgetEnter the reward amount per respondent (from 0.50 to 100.00) and the total budget (minimum 5.00), in the payout method's currency. The system calculates how many reward slots are available based on your budget.
- Choose a payout method and enableSelect a payout method: Gift cards (digital gift cards delivered automatically, budgeted in USD) or Mobile top-up (manual airtime top-up, budgeted in Ukrainian hryvnia (UAH); you send the credit yourself and mark it paid in-app). Gift cards need a required Email or Email Verification question, and the whole budget is reserved from your credit balance (1,000 credits = $1) when you create the incentive. Mobile top-up needs a Phone Verification question so respondents can enter their number. Activate the incentive configuration. Once enabled, respondents who complete the survey will be eligible for a reward.
- Add identity verificationFor fraud prevention, add a LinkedIn Verification question to require respondents to verify their identity before receiving a reward. Other verification types (Google, Email, Phone) are also available. If the incentive is limited to an audience, a verification question is required.
- Monitor payoutsTrack reserved, paid, and available reward slots from the incentive dashboard. You can pause or delete the incentive configuration at any time.
Respondent incentives let you automatically reward participants for completing your survey, increasing response rates and data quality.
Two payout methods are available: Gift cards (digital gift cards delivered automatically via email, budgeted in USD and reserved from your credit balance) and Mobile top-up (manual airtime top-up: you transfer the credit to the respondent's phone number yourself and update the payout status in-app; add a Phone Verification question so respondents can enter their number). Mobile top-up pays in Ukrainian hryvnia (UAH).
Set a per-respondent reward amount and a total budget. The system calculates the number of available slots and tracks payouts in real time.
Identity verification blocks (LinkedIn, Google, Email, Phone) can be added to prevent fraudulent reward claims. LinkedIn verification is recommended for professional research panels.
The incentive dashboard shows reserved slots (respondents in progress), paid slots (completed payouts), and remaining budget so you can monitor spending. For mobile top-up, you mark each payout as complete, failed, or pending yourself.
You can pause incentives by toggling the active state, or delete the configuration entirely. Adjust reward amounts and budget before launching to match your research budget.