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Local Government Trust & Fairness Survey Template

Measure resident trust, fairness, transparency and accountability in public services. Customizable, mobile-friendly survey template. 6–8 minutes.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
multiple choice
Do you currently live in the municipality this survey is about?
  • Yes
  • No
Q2
multiple choice
In the past 12 months, have you interacted with any local public service (for example, permits, sanitation, schools, health, public safety, or housing)?
  • Yes
  • No
Q3
matrix
If you had an interaction in the past 12 months, thinking about your most recent one, how much do you agree or disagree with the following? If you did not have an interaction, you may skip this question.
Q4
opinion scale
Overall, how much do you trust your local government to do what is right? (past 12 months)
Q5
long text
If your trust is low, what are the main reasons? Please share any specific examples. If not, you may skip this question.
Max 600 chars
Q6
long text
What, if anything, has increased your trust? Please share any examples.
Max 600 chars
Q7
matrix
Please indicate how much you agree or disagree with each statement about your local government (past 12 months).
Q8
multiple choice
Attention check: To help with data quality, please select "Yes" for this question.
  • Yes
  • No
Q9
rating
How transparent is your local government about decisions and spending?
Q10
multiple choice
In the past 6 months, which sources have you used to get information from local government? Select all that apply.
  • City/municipal website
  • Social media (official accounts)
  • Local news outlets
  • Community meetings or town halls
  • 311/helpline or service app
  • Email or text alerts/newsletters
  • Friends, family, or neighbors
Q11
ranking
Rank up to five actions by how much they would improve accountability (1 = most helpful).
Q12
opinion scale
How confident are you that officials are held accountable when mistakes occur?
Q13
dropdown
What is your age?
Q14
multiple choice
What is your gender?
  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q15
dropdown
What is the highest level of education you have completed?
Q16
multiple choice
What is your current employment status?
  • Employed full-time
  • Employed part-time
  • Self-employed
  • Unemployed, seeking work
  • Not working, not seeking work
  • Student
  • Retired
  • Homemaker/caregiver
  • Prefer not to say
Q17
multiple choice
Which best describes where you live?
  • Urban center
  • Suburban area
  • Small town
  • Rural area
  • Prefer not to say
Q18
long text
If you could change one thing to make local government feel fairer, more transparent, or more accountable, what would it be?
Max 600 chars
Q19
ai interview
AI Interview: 2 Follow-up Questions on Trust, Fairness, and Accountability
AI Interview
Q20
chat message
Thank you for participating in this survey. Your feedback helps improve local services.

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Local Government Trust & Fairness Survey Template - Survey Template | QuestionPunk