Resident Trust & Accountability in Local Government
Measures resident perceptions of trust, fairness, transparency, and accountability in local public services. Designed for municipal governments and civic organizations seeking actionable feedback to improve governance and resident relations.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
26
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome to this survey about your experiences with local government.
This survey is conducted to understand how residents view the trust, fairness, transparency, and accountability of local public services. Your participation is completely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions.
All responses are confidential and will be reported only in aggregate. The survey takes approximately 6–8 minutes to complete.
By continuing, you confirm that you are at least 18 years old and consent to participate.
Q2
Multiple Choice
Do you currently live in the city, town, or county this survey is about?
Yes
No
Q3
Multiple Choice
In the past 12 months, have you interacted with any local public service (for example, permits, sanitation, schools, health clinics, public safety, or housing)?
Yes
No
Q4
Opinion Scale
Thinking about your most recent interaction with a local public service, please indicate how much you agree or disagree:
"I was treated with courtesy and respect."
Overall, how much do you trust your local government to do what is right for residents?
Range: 1 – 7
Min: Not at allMid: NeutralMax: Completely
Q10
Opinion Scale
How satisfied are you with the overall quality of services provided by your local government?
Range: 1 – 7
Min: Not at all satisfiedMid: NeutralMax: Extremely satisfied
Q11
Long Text
What, if anything, most influences your level of trust in local government — whether positively or negatively? Please share any specific examples.
Max chars
Q12
Opinion Scale
Please indicate how much you agree or disagree with each statement about your local government.
"My local government treats all residents fairly, regardless of their background."
How transparent is your local government about how decisions are made and how public funds are spent?
Range: 1 – 7
Min: Not at all transparentMid: NeutralMax: Completely transparent
Q17
Multiple Choice
In the past 6 months, which sources have you used to get information from your local government? Select all that apply.
City/municipal website
Social media (official government accounts)
Local news outlets (TV, radio, newspaper)
Community meetings or town halls
311/helpline or service app
Email or text alerts/newsletters
Friends, family, or neighbors
Other (please specify)
None — I have not sought information
Q18
Ranking
From the list below, rank the three actions that would do the most to improve local government accountability (drag to reorder; 1 = most helpful).
Drag to order (top = most important)
Publish clear performance dashboards
Stronger independent audits and oversight
Simpler, faster complaint and appeals process
Publish detailed spending and contracts
More participatory budgeting and resident input
Open data on services and outcomes
Q19
Opinion Scale
How confident are you that local officials are held accountable when mistakes or misconduct occur?
Range: 1 – 7
Min: Not at all confidentMid: NeutralMax: Completely confident
Q20
Long Text
Based on your responses in this survey, if you could change one thing to make local government fairer, more transparent, or more accountable, what would it be?
Max chars
Q21
AI Interview
Thank you for your responses so far. We'd like to explore a few of your thoughts in more depth. An AI moderator will ask you up to 2 short follow-up questions — please respond as openly as you like.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 6
Q22
Dropdown
What is your age?
18–24
25–34
35–44
45–54
55–64
65 or older
Prefer not to say
Q23
Multiple Choice
What is your gender?
Woman
Man
Non-binary
Prefer to self-describe
Prefer not to say
Q24
Dropdown
What is the highest level of education you have completed?
Less than high school
High school or equivalent
Some college / associate degree
Bachelor's degree
Postgraduate degree
Prefer not to say
Q25
Multiple Choice
Which best describes the area where you live?
Urban center
Suburban area
Small town
Rural area
Prefer not to say
Q26
Chat Message
Thank you for completing this survey. Your responses are confidential and will be used in aggregate to help improve local public services. If you have questions about this study, please contact [research team email].
Frequently Asked Questions
What is QuestionPunk?
QuestionPunk is an AI-powered survey and research platform that turns traditional surveys into adaptive conversations. Describe your research goal and get a complete survey draft, conduct AI-moderated interviews with dynamic follow-ups, detect low-quality responses, and produce insights automatically. It's fast, flexible, and scalable across qualitative and quantitative research.
How do I create my first survey?
Sign up, then choose how to build: describe your research goal and let AI generate a survey, pick a template, or start from scratch. Add question types, set logic, preview, and share.
Can the AI generate a survey from a prompt?
Yes. Describe your research goal in plain language and QuestionPunk drafts a complete survey with appropriate question types, ordering, and AI follow-up logic. You can then customize before publishing.
What question types are available?
QuestionPunk supports a wide range of question types: opinion scale, rating, multiple choice, dropdown, ranking, matrix, constant sum, AI interview (text and audio), long text, short text, email, phone, date, address, website, numeric, audio/video recording, contact form, chat message, conversation reset, button, page breaks, and more.
How do AI interviews work?
AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
Can I test my survey before launching?
Yes. Use synthetic testing to create AI personas and run them through your survey. This helps catch issues with question flow, logic, and wording before real respondents see it.
How many languages are supported?
QuestionPunk supports 142+ languages. Add languages from the survey editor, auto-translate questions, and share language-specific links. AI interviews also adapt to the respondent's language automatically.
How can I share my survey?
Share via a direct link (with optional custom slug), embed on your website (iframe or script), distribute through Prolific for research panels, or generate a QR code for physical distribution.
Can I export survey results?
Yes. Export as CSV (flat or wide layout), Excel (XLSX), or export the survey structure as PDF/Word. Filter by suspicious level, response type, language, or date range before exporting.
Does QuestionPunk detect fraudulent responses?
Yes. Every response is automatically classified with a suspicious level (low/medium/high) based on attention checks, response timing, and behavioral signals. You can filter flagged responses in the Responses tab.
What are the pricing plans?
Basic (Free): 20 responses/month. Business ($50/month or $500/year): 5,000 responses/month with priority support. Enterprise (Custom): unlimited responses, remove branding, custom domain, and dedicated support.
How long does support take to reply?
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