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Nonprofit & Civic

Resident Zoning Engagement Preferences Survey

Measures resident awareness, barriers, and channel/format preferences for zoning and land use public engagement. Designed for municipal planning departments seeking to improve community outreach equity and participation rates.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

22 questions · ~10 min
Q01
Message

Welcome to the Zoning Engagement Survey. This survey is being conducted to understand how residents learn about and participate in zoning and land use decisions. Your responses will help improve how engagement opportunities are designed and communicated. Participation is voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions and experiences. All responses are confidential and will be reported in aggregate only. Estimated time: 6–8 minutes.

Q02
Multiple Choice

Which of the following best describes your connection to the city or county where these zoning changes would apply?

  • I live here
  • I work or own property here but do not live here
  • I have no connection to this area
Q03
Opinion Scale

In the past 12 months, how aware have you been of proposed zoning changes in your area?

Scale: 15
Min:Not at all awareMax:Extremely aware
Q04
Ranking

Please rank your top 3 preferred ways to receive zoning updates (1 = most preferred).

  1. Email newsletters or updates
  2. Text/SMS alerts
  3. Mailed postcards or letters
  4. Social media posts
  5. City website project pages
  6. Signs or notices posted near affected sites
Drag to rank
Q05
Multiple Choice

Which engagement format do you prefer for zoning topics?

  • In-person meeting
  • Virtual live meeting
  • Hybrid meeting (in-person + virtual)
  • Asynchronous online input (e.g., comment portal)
  • No preference
Q06
Opinion Scale

How important is it to you that you receive clear, plain-language information about how zoning changes may affect your neighborhood?

Scale: 15
Min:Not at all importantMax:Extremely important
Q07
Long Text

Based on your responses in this survey, what would make zoning engagement more useful or accessible for you?

Q08
Dropdown

What is your age?

  • Under 18
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65–74
  • 75 or older
  • Prefer not to say
Q09
Message

Thank you for completing this survey. Your responses will be analyzed in aggregate and used to improve zoning engagement outreach in your community. All individual responses are confidential. If you have questions about this survey, please contact [department name and email].

Q10
Multiple Choice

Which of the following have you done related to zoning in the past 12 months? Select all that apply.

  • Attended an in-person public meeting or open house
  • Joined a live virtual meeting
  • Completed an online survey
  • Submitted comments on a project website or portal
  • Spoke with city staff or elected officials
  • Sent an email or letter to the city
  • I have not participated in any zoning engagement
Q11
Multiple Choice

For in-person engagement, which supports would make it easier for you to attend? Select all that apply.

  • Weekday evening times (5–8 pm)
  • Weekend options
  • Locations near public transit
  • On-site childcare
  • ASL interpretation or language translation
  • ADA-accessible venues
  • Shorter meetings (under 60 minutes)
  • Materials available in advance
  • Other (please specify)
Q12
Opinion Scale

How important is it to you that you can see how community input influenced zoning decisions?

Scale: 15
Min:Not at all importantMax:Extremely important
Q13
AI Interview

We'd like to learn more about your experiences and ideas for improving zoning engagement in your community. Please share your thoughts, and we'll ask a few brief follow-up questions.

Q14
Multiple Choice

How do you describe your gender?

  • Woman
  • Man
  • Non-binary
  • Prefer to self-describe
  • Prefer not to say
Q15
Multiple Choice

What, if anything, makes it difficult for you to participate in engagement about zoning? Select all that apply.

  • Did not hear about it in time
  • Unclear how to get involved
  • Meetings at inconvenient times
  • Childcare or caregiving responsibilities
  • Transportation or accessibility challenges
  • Language or translation not available
  • Topics feel too technical or confusing
  • Unsure my input will be considered
  • I'm not interested in zoning topics
  • Nothing — I have not experienced barriers
  • Other (please specify)
Q16
Multiple Choice

For online engagement, which features would help you participate? Select all that apply.

  • Closed captions or live transcription
  • Mobile-friendly options
  • Recordings available after live sessions
  • Ability to comment asynchronously
  • Short sessions (under 45 minutes)
  • Low-bandwidth option (audio-only)
  • Live Q&A with staff
  • Tutorial or walkthrough of tools
  • Other (please specify)
Q17
Opinion Scale

How important is it to you that engagement opportunities are offered at multiple times and in multiple formats?

Scale: 15
Min:Not at all importantMax:Extremely important
Q18
Dropdown

What is the highest level of education you have completed?

  • Less than high school
  • High school or GED
  • Some college or trade/technical
  • Associate degree
  • Bachelor's degree
  • Postgraduate or professional degree
  • Prefer not to say
Q19
Opinion Scale

How important is it to you that engagement materials are available in languages other than English?

Scale: 15
Min:Not at all importantMax:Extremely important
Q20
Multiple Choice

What is your current employment status?

  • Employed full-time
  • Employed part-time
  • Self-employed
  • Student
  • Homemaker or caregiver
  • Retired
  • Unemployed and looking for work
  • Unemployed and not looking for work
  • Prefer not to say
Q21
Multiple Choice

Do you rent or own your current home?

  • Rent
  • Own
  • Neither
  • Prefer not to say
Q22
Long Text

What is your ZIP or postal code? (Optional)

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • Includes adaptive AI follow-up interview questions that probe deeper into residents' zoning experiences and suggestions beyond fixed-choice answers
  • Combines structured awareness and barrier questions (opinion scales, multiple choice, ranking of preferred update channels) with open-text and AI-driven qualitative follow-up for richer context
  • Explicitly measures equity-related engagement needs, such as language access, in-person supports, and online participation features, which feed into an auto-generated report for planning staff
  • Captures demographic and housing-status context (age, education, employment, renter/owner status, ZIP code) to help departments analyze participation gaps across resident groups

Jotform

Community Engagement Survey Form Template

A general-purpose community engagement form template rather than one built specifically for zoning or land-use topics. It's a static, customizable form builder template, useful as a starting point but not tailored to municipal planning workflows. No mention of adaptive follow-up or interview-style probing.

What it does well

  • Easy to customize and embed as a standard web form
  • Broad community engagement framing that could be adapted to various municipal topics
  • Familiar drag-and-drop form builder interface

Where it falls short

  • Static question set with no adaptive AI follow-up probing into individual responses
  • No voice AI interview or guided screen-share task options
  • No automated per-response quality scoring or auto-generated analysis report

SurveySparrow

Resident Satisfaction Survey Template

Focused on general resident satisfaction rather than zoning-specific awareness, barriers, or engagement channel preferences. It's a fielding-ready template for broad municipal feedback, but does not address land-use engagement equity or format preferences. Good for general sentiment tracking, not specialized planning outreach.

What it does well

  • Purpose-built for municipal resident feedback contexts
  • Likely supports conversational-style survey delivery common to SurveySparrow's platform
  • Ready-to-use template reduces setup time for general satisfaction tracking

Where it falls short

  • No zoning-specific content on awareness, barriers, or engagement channel/format preferences
  • No adaptive AI interview or voice AI interview functionality for deeper qualitative insight
  • No transparent prompt methodology or automated quality scoring of responses

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.

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