Crypto Wallet Setup, Recovery & Transactions Survey Template - Survey Template | QuestionPunk
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Crypto Wallet Setup, Recovery & Transactions Survey Template

Evaluate crypto wallet onboarding, seed phrase recovery, and transaction UX. Ready-to-use survey template to cut drop-off and build trust. 7–10 minutes.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
multiple choice
Which wallet types have you used in the last 6 months? Select all that apply.
  • Browser extension wallet
  • Mobile app wallet
  • Hardware wallet
  • Web (hosted) wallet
  • Desktop wallet
  • Custodial exchange wallet
  • None of the above
Q2
dropdown
Which one is your primary wallet today?
Q3
multiple choice
When did you last set up a new self-custody wallet?
  • Within the last 7 days
  • 8-30 days ago
  • 1-3 months ago
  • 3-6 months ago
  • 6-12 months ago
  • Over 1 year ago
  • I have never set up a self-custody wallet
Q4
opinion scale
Overall, how easy was your most recent wallet setup?
Q5
matrix
How clear were these setup steps?
Q6
multiple choice
During setup, were you prompted to create a recovery (seed) phrase?
  • Yes
  • No
  • Not sure
Q7
multiple choice
How do you currently store your recovery phrase? Select all that apply.
  • Paper stored securely
  • Password manager
  • Metal backup
  • Split across locations
  • Encrypted digital file
  • Memorized
  • I don't have a recovery phrase
Q8
rating
How confident are you that you could recover access using your recovery phrase?
Q9
long text
What, if anything, was confusing or concerning about the recovery process?
Max 600 chars
Q10
multiple choice
In the last 30 days, how many on-chain transactions have you sent?
  • 0
  • 1-2
  • 3-5
  • 6-10
  • 11-20
  • More than 20
Q11
matrix
How clear are these transaction details in your primary wallet?
Q12
multiple choice
For your most recent transaction, did you experience any issues?
  • No issues
  • Fee too low / needed to retry
  • Wrong network selected
  • Confusing approval/allowance step
  • Address format or checksum warning
  • Other issue
Q13
constant sum
Allocate 100 points across the items below to show what matters most when sending a transaction.
Q14
ranking
Rank the features that would most improve transaction clarity (top to bottom).
Q15
dropdown
What is your age group?
Q16
multiple choice
How do you describe your gender?
  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q17
short text
Which country or region do you currently live in?
Max 100 chars
Q18
dropdown
What is the highest level of education you have completed?
Q19
dropdown
What is your current employment status?
Q20
multiple choice
Attention check: Please select "Paying attention".
  • Paying attention
  • Not paying attention
Q21
long text
Any other suggestions about setup, recovery phrases, or transactions?
Max 600 chars
Q22
ai interview
AI Interview: 2 Follow-up Questions on Wallet Setup, Recovery, and Transactions
AI Interview
Q23
chat message
Thank you for participating! Your feedback helps improve wallet setup, recovery, and transaction experiences.

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