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Employee & HR

Employee Information & Communication Needs Survey

Captures up-to-date employee profile details (team, tenure, work location) alongside how well-informed and equipped staff feel by company communications and HR resources. Includes an AI follow-up that digs into the specific moment information broke down, so HR can fix real gaps instead of guessing.

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Sample questions

A preview of what’s in the template. Every question is editable before you launch.

13 questions · ~7 min
Q01
Message

Hi! We're updating our employee records and checking how well company information reaches everyone. Your responses are completely confidential and anonymized. This takes about 5 minutes, and your individual answers stay with HR.

Q02
Multiple ChoiceRequired

Which department or team are you part of?

  • (Replace with Department A)
  • (Replace with Department B)
  • (Replace with Department C)
  • (Replace with Department D)
Q03
DropdownRequired

What is your primary work arrangement?

  • Fully onsite
  • Hybrid
  • Fully remote
Q04
Multiple ChoiceRequired

How long have you been with the company?

  • Less than 6 months
  • 6-12 months
  • 1-3 years
  • 3-5 years
  • 5+ years
Q05
Short TextRequired

What is your current job title?

Q06
Opinion ScaleRequired

In the last 30 days, how well-informed have you felt about company news, policy changes, and announcements?

Scale: 1 – 5
Min:Not informed at allMax:Extremely well informed
Q07
MatrixRequired

How clear has each of these topics been, based on what you've received from the company?

4 rows × 5 columns
  • Pay and benefits
  • Policy or process changes
  • Organizational announcements
  • Tools and systems training
Columns: Very unclear · Somewhat unclear · Neutral · Somewhat clear · Very clear
Q08
Multiple Choice

Which channels do you actually rely on to get company updates? Select all that apply.

  • Email
  • Team chat (e.g., Slack/Teams)
  • Team meetings
  • Company intranet or portal
  • Manager one-on-ones
  • Word of mouth from coworkers
Q09
Rating ScaleRequired

How would you rate your ability to find HR information or get an HR question answered when you need it?

Range: 1 – 5
Min:Very difficultMax:Very easy
Q10
AI Interview

Reconstruct one specific recent instance where the employee felt uninformed or found HR/company information hard to access — anchor on their rating-scale answers about being informed and finding HR help. Ask what they were trying to find out, where they looked first, where it broke down, and what they eventually did (asked a colleague, gave up, guessed). If they say they always feel well-informed, ask which channel or habit makes that work so it can be replicated for others.

Q11
Multiple Choice

What is your gender?

  • Woman
  • Man
  • Non-binary
  • Prefer to self-describe
  • Prefer not to say
Q12
Multiple Choice

What is your age range?

  • Under 25
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65 or older
  • Prefer not to say
Q13
Message

Thanks for updating your details and sharing this feedback! HR uses this to keep your records current and to close specific gaps in how we communicate with the team.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • Goes beyond static profile fields (team, tenure, work arrangement, job title) to also measure how informed and equipped employees actually feel via a 30-day scaled question, a topic-by-topic clarity matrix, and a channel-reliance check.
  • Includes an AI follow-up interview that reconstructs one specific recent instance where the employee felt uninformed, giving HR a concrete moment to fix instead of an aggregate score.
  • Bookends the survey with plain-language chat messages that explain why the data is being collected and how HR will use it, which helps response quality and completion.
  • Pairs quantitative ratings (informedness, HR-issue resolution) with qualitative depth in one flow, so HR gets both trend data and root-cause detail from the same respondents.

Jotform

Create Free Employee Information Forms - Employee Information Form Templates

This is a template gallery/category page rather than a single fielding-ready survey, offering multiple employee information form variants to pick from. It's built around Jotform's drag-and-drop form builder with broad integration and e-signature options. It's oriented toward basic data capture rather than measuring communication or HR-experience sentiment.

What it does well

  • Free to use with a large library of variant templates
  • Familiar drag-and-drop form builder with wide integrations
  • Good for straightforward data-collection use cases

Where it falls short

  • No adaptive follow-up questioning to probe individual experiences
  • No mention of sentiment/experience measurement around communications or HR support
  • No transparent scoring or automated qualitative analysis of open responses

SurveyMonkey

Employee Information Form Template

A single, ready-to-field template focused on capturing standard employee profile data. It benefits from SurveyMonkey's established survey logic, reporting dashboards, and distribution tools. The template itself appears geared toward static record-keeping rather than diagnosing communication gaps.

What it does well

  • Established survey platform with skip logic and reporting
  • Ready-to-use single template, easy to deploy quickly
  • Broad distribution and analytics tooling

Where it falls short

  • No adaptive AI interviewing to dig into a specific breakdown moment
  • Static question set likely limited to profile fields rather than communication-experience diagnostics
  • No published methodology for how open-text responses are scored or summarized

SurveySparrow

Employee Information Form Template

A conversational-style form template for collecting employee details, consistent with SurveySparrow's chat-like UI. It's a single ready-to-field template, but positioned as a records/profile form rather than an experience or communications diagnostic. No indication it includes scaled sentiment or matrix-style clarity questions.

What it does well

  • Conversational, chat-style question flow that can feel less clinical
  • Ready-to-use single template
  • Mobile-friendly presentation typical of the platform

Where it falls short

  • No adaptive AI follow-up to explore a specific incident of feeling uninformed
  • No apparent scaled or matrix questions measuring communication clarity across topics
  • No automated per-response quality scoring or transparent prompt methodology

Typeform

Employee Information Form Template

A polished, single-page conversational form for collecting employee profile information, in Typeform's signature one-question-at-a-time style. It's ready to field but appears scoped to basic HR record fields rather than measuring communication effectiveness or HR resource satisfaction. No voice or adaptive interviewing capability is indicated.

What it does well

  • Clean, high-completion-rate conversational design
  • Ready-to-use single template
  • Strong visual/branding customization typical of Typeform

Where it falls short

  • No adaptive or voice AI interviewing to follow up on individual answers
  • Likely limited to static profile fields without communication-clarity matrices or informedness scales
  • No transparent scoring methodology or auto-generated qualitative reports

Frequently asked questions

What questions are in the “Employee Information & Communication Needs Survey” template?

The template includes 13 ready-to-use questions, starting with: “Hi! We're updating our employee records and checking how well company information reaches everyone. Your responses are c…” · “Which department or team are you part of?” · “What is your primary work arrangement?”. The full set is previewed above, and every question is editable.

How long does this survey take to complete?

Respondents typically finish the 13 questions in about 7 minutes.

Can I customize this template?

Yes — every question, answer option, and the ordering is editable before you launch. You can add or remove questions, or ask the AI editor to rework the survey around your research goal.

Is this template free to use?

Yes. Open it in the editor and start customizing right away — no account required to try it, and the free plan covers launching your survey.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.

Use this templateStart free

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