Workplace Facility Condition & Maintenance Response Survey
Measures employee perceptions of facility cleanliness, environmental comfort, and maintenance responsiveness over a 30-day recall period to help facility and operations teams identify and prioritize improvement areas.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
Where do you primarily work?
- HQ or main office
- Regional or satellite office
- Shared or co-working space
- Warehouse or industrial site
- Hybrid across multiple sites
- Remote (no fixed site)
Overall, how would you rate the cleanliness of your workplace facility?
How satisfied are you with the temperature and climate control in your workspace?
Which of the following issues, if any, did you notice at your workplace? Select all that apply.
- Spill or mess not addressed
- Trash overflow
- Supplies out of stock (e.g., soap, paper towels)
- HVAC issue (too hot or too cold)
- Lighting or electrical issue
- Noise disturbance
- Pest sighting
- Restroom cleanliness issue
- None of the above
Please rank the following improvement areas by priority (1 = highest priority).
- Increase cleaning frequency
- Improve restroom upkeep
- Better restocking of supplies
- Faster maintenance response times
- Improve temperature and climate control
Based on your responses in this survey, please share any additional thoughts about your workplace facility experience. What one change would make the biggest difference to your daily comfort?
How long have you worked at the company?
- Less than 6 months
- 6–12 months
- 1–3 years
- 3–5 years
- More than 5 years
- Prefer not to say
Thank you for completing this survey. Your feedback will be used to prioritize facility improvements over the coming quarter.
Approximately how many days were you on-site in the past 30 days?
- 0 days
- 1–5 days
- 6–10 days
- 11–15 days
- 16–20 days
- 21–25 days
- 26–30 days
How would you rate the cleanliness of your workstation or desk area?
How satisfied are you with the lighting in your workspace?
How do you usually report facility or comfort issues?
- Helpdesk or ticketing portal
- Chat (e.g., Slack or Teams)
- Phone
- In person
- I typically do not report issues
Which department do you primarily work in?
- Operations
- Facilities
- Engineering / IT
- Sales / Marketing
- HR / People
- Finance
- Customer Support
- Other
- Prefer not to say
How would you rate the cleanliness of the restrooms?
How satisfied are you with the noise level in your workspace?
For the most recent issue you reported, how quickly did you receive an initial response?
- Within 4 hours
- Within 1 business day
- 2–3 business days
- 4–5 business days
- More than 5 business days
- Not resolved yet
- I did not report an issue
Which best describes your role level?
- Individual contributor
- Team lead or supervisor
- Manager or director
- Senior leadership or executive
- Prefer not to say
How would you rate the cleanliness of break rooms or kitchen areas?
How satisfied are you with the seating and ergonomic setup at your workstation?
Overall, how satisfied are you with how quickly and effectively facility issues are addressed?
What is your employment status?
- Full-time
- Part-time
- Contractor
- Intern / Apprentice
- Prefer not to say
How would you rate the cleanliness of meeting rooms and common areas?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
How it compares
We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.
Why this template
- Covers cleanliness across five distinct zones (workstation, restrooms, break rooms, meeting rooms, overall facility) rather than a single general rating
- Includes a structured maintenance-responsiveness track: how issues are reported, how quickly they were addressed, and satisfaction with resolution speed
- Uses a ranking question to force-prioritize improvement areas, giving facility teams a clear action list instead of just averages
- Closes with an AI follow-up interview that adapts to each respondent's prior answers, surfacing specifics that fixed-choice questions can't capture
Jotform
800+ Facility Management FormsThis is a broad template gallery/category page for facility management forms rather than a single ready-to-field employee perception survey. It's useful as a starting point for building maintenance request or inspection forms, but requires selecting and customizing an individual form to match a structured 30-day employee-experience study.
What it does well
- Large library covering many facility-related use cases (inspections, requests, checklists)
- Drag-and-drop form builder allows quick customization of chosen templates
- Established platform with broad integration and distribution options
Where it falls short
- Static form fields only — no adaptive follow-up questioning to probe vague or negative responses
- No built-in voice AI interview option or automated per-response quality scoring
- As a category page, no single template is purpose-built to measure cleanliness, comfort, and maintenance responsiveness together with department/tenure segmentation
Frequently asked questions
What questions are in the “Workplace Facility Condition & Maintenance Response Survey” template?
The template includes 23 ready-to-use questions, starting with: “Welcome to the Workplace Facility Experience Survey. This survey asks about your experience with facility cleanliness,…” · “Where do you primarily work?” · “Overall, how would you rate the cleanliness of your workplace facility?”. The full set is previewed above, and every question is editable.
How long does this survey take to complete?
Respondents typically finish the 23 questions in about 10 minutes.
Can I customize this template?
Yes — every question, answer option, and the ordering is editable before you launch. You can add or remove questions, or ask the AI editor to rework the survey around your research goal.
Is this template free to use?
Yes. Open it in the editor and start customizing right away — no account required to try it, and the free plan covers launching your survey.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.
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