Employee & HR

Candidate Experience Survey: Hiring Process & Employer Brand

Captures how candidates experienced your application process, interview fairness, and communication speed — collected from hired and rejected candidates alike — and how that experience shaped their view of your employer brand. An AI follow-up reconstructs the specific moment that most shaped their overall impression, whether a confusing application step, an unprepared interviewer, or silence after a final round.

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샘플 질문

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질문 13개 · 약 7분

Q01

메시지

Thanks for taking a few minutes to share how your recent job application went with us — whether you were hired, declined, or are still waiting to hear back, your honest feedback helps us improve. Your responses are completely confidential and anonymized. About 5 minutes.

Q02

객관식필수

What was the outcome of your application?

Hired
Rejected after one or more interviews
Rejected without an interview
Withdrew from the process
Still awaiting a decision

Q03

의견 척도필수

How easy or difficult was it to find and complete our job application?

척도: 1 – 5

최소:Very difficult최대:Very easy

Q04

매트릭스필수

Thinking about your interview(s), how much do you agree with each statement?

4개 행 × 5개 열

The interview questions were relevant to the job
Interviewers seemed prepared and knowledgeable about the role
I was given enough time to demonstrate my skills
The process felt fair and free of bias

열: Strongly Disagree · Disagree · Neutral · Agree · Strongly Agree

Q05

의견 척도필수

Compared to what you expected going in, how would you rate the speed of our communication throughout the process?

척도: 1 – 7

최소:Much slower than expected최대:Much faster than expected

Q06

객관식

How did the amount of status updates you received feel?

Too few updates
About the right number of updates
Too many updates

Q07

평점 척도필수

Overall, how would you rate your experience as a candidate with us?

범위: 1 – 5

최소:Poor최대:Excellent

Q08

의견 척도필수

How likely are you to recommend (Replace with Company Name) as a place to work to a friend or colleague?

척도: 0 – 10

최소:Not at all likely최대:Extremely likely

Q09

AI 인터뷰

Identify the single moment in this candidate's journey — a specific application step, interview, or piece of communication — that most shaped their overall rating. Probe what happened, how it made them feel, and what an ideal version would have looked like. If they were rejected, gently explore whether and how they learned the reason, and how that affected their view of the company; if hired, ask what almost made them drop out of the process.

Q10

객관식필수

Has this experience changed how you view (Replace with Company Name) as an employer?

Much more positive
Slightly more positive
No change
Slightly more negative
Much more negative

Q11

객관식

How did you first hear about this role?

Company website or careers page
LinkedIn
Employee referral
Job board (e.g., Indeed, Glassdoor)
Recruiter outreach
Other

Q12

드롭다운

Which best describes the level of the role you applied for? (Optional)

Individual contributor
Manager
Director / VP
Executive
Other
Prefer not to say

Q13

메시지

That's everything — thank you for your candor. Your feedback goes directly to our recruiting and HR teams to fix friction points in how we hire, regardless of the outcome for you.

포함된 기능

AI 후속 질문
정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.
주의력 확인 장치
성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.
AI가 작성한 문안
문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.
자동 리포트
응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.

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이 템플릿을 선택하는 이유

Surveys both hired and rejected candidates in one flow, capturing the full-funnel employer brand picture rather than just onboarding feedback
Uses an AI follow-up interview to reconstruct the single moment (e.g., a confusing application step, an unprepared interviewer, or post-final-round silence) that most shaped the candidate's overall impression, something static question lists can't do
Combines structured metrics (rating-scale on application ease and communication speed, matrix on interview fairness, rating and recommend-likelihood) with open-ended AI probing for both breadth and depth
Includes practical segmentation questions (role level, how they heard about the role, outcome) so employer-brand results can be sliced by candidate type

Jotform

Candidate Experience Survey Form Template

A ready-to-use, customizable form template built on Jotform's drag-and-drop form builder. It's geared toward quick deployment and basic data collection rather than deep qualitative insight into candidate sentiment. Good for teams that want a simple, static intake form.

잘하는 점

Easy to customize with Jotform's visual form builder
Fast to deploy and embed on career sites or emails
Broad template library for related HR forms

아쉬운 점

Static question set with no adaptive follow-up to probe deeper into a candidate's specific experience
No AI-driven interview or voice option to reconstruct pivotal moments in the candidate journey
No published methodology on question design or scoring

SurveyMonkey

Candidate Experience Survey Template + 25 Example Questions

Presented as a template plus a bank of 25 example questions, useful as a question-writing reference as much as a fielding-ready survey. Backed by SurveyMonkey's established survey infrastructure and reporting dashboards. Still a fixed-question format without conversational follow-up.

잘하는 점

Large example question bank to draw from when building a custom survey
Mature survey platform with established reporting and analytics
Well-known brand candidates may already be familiar with

아쉬운 점

No adaptive AI interviewing to follow up on a candidate's specific answer in real time
No voice-based interview option or guided screen-share tasks
Question quality/scoring relies on manual review rather than automated per-response scoring

SurveySparrow

Candidate Experience Survey Template

A conversational-style survey template that presents questions one at a time for a more engaging feel. It covers standard candidate experience topics but the branching is templated logic rather than a true AI-driven follow-up interview. Suited for teams wanting a quick, chat-like feel without model-driven adaptivity.

잘하는 점

Conversational, chat-like UI that can feel more approachable than a traditional form
Supports conditional/skip logic for basic branching
Part of a broader employee experience survey suite

아쉬운 점

Branching is rule-based logic, not an AI model dynamically generating follow-up questions per response
No voice AI interview or automated per-response quality scoring
No transparent, inspectable prompts behind its logic

Typeform

Online Candidate Experience Survey Template

A polished, conversational one-question-at-a-time template known for strong completion rates and visual design. It's a static question flow with optional logic jumps, not a true adaptive interview. Good for lightweight, on-brand feedback collection.

잘하는 점

Strong, well-designed UX known to improve completion rates
Logic jump / branching capability for basic personalization
Easy embedding and sharing across recruiting channels

아쉬운 점

No AI-generated follow-up questions tailored to each individual's specific answer
No voice interview mode or screen-share guided tasks
No automated quality scoring or transparent prompt methodology

자주 묻는 질문