모든 템플릿
Sales & Revenue

Dealer Partner Satisfaction & Channel Feedback Survey

Measures how your dealer network experiences the partnership — fulfillment, margins, marketing support, training, and rep responsiveness — and prioritizes what to fix first. An AI follow-up interview digs into the specific event behind each dealer's recommendation score instead of settling for a number.

샘플 질문

템플릿에 포함된 내용을 미리 확인해 보세요. 모든 질문은 설문 공개 전에 자유롭게 수정할 수 있습니다.

질문 13개 · 약 7분
Q01
메시지

Thanks for partnering with us! We'd like your honest feedback on how the dealer relationship is working — from order fulfillment to marketing support. Your responses are completely confidential and anonymized. This takes about 6 minutes, and individual responses are not shared with your dealer rep.

Q02
의견 척도필수

How likely are you to recommend becoming a dealer with us to another business owner in your network?

척도: 010
최소:Not at all likely최대:Extremely likely
Q03
매트릭스필수

Rate your satisfaction with each part of the dealer relationship over the last few months.

8개 행 × 5개 열
  • Product quality and consistency
  • Order fulfillment speed and accuracy
  • Pricing and margin support
  • Marketing and co-op advertising support
  • Training and onboarding resources
  • 외 3개
: Very dissatisfied · Dissatisfied · Neutral · Satisfied · Very satisfied
Q04
객관식필수

In the last 90 days, how often did you need to contact your dealer account rep or support team for help?

  • Not at all
  • Once
  • A few times (2-4)
  • Frequently (5 or more)
Q05
최선·최악 선택형(MaxDiff)필수

If we could only fix a few things about the dealer program, which would matter most?

  • Faster order fulfillment
  • Better pricing/margin structure
  • More marketing and co-op ad support
  • More product training
  • A more responsive dealer account rep
  • A better dealer portal/ordering system
  • Faster warranty and claims processing
세트별 최선·최악 선택최선:Most important to improve최악:Least important to improve
Q06
평점 척도

How would you rate your dealer account rep's support over the last quarter?

범위: 15
최소:Poor최대:Excellent
Q07
의견 척도필수

How satisfied are you with the leads or marketing support you receive to drive sales at your dealership?

척도: 17
최소:Not satisfied at all최대:Extremely satisfied
Q08
AI 인터뷰

Reconstruct the specific event or pattern behind the respondent's recommendation score: what happened recently with fulfillment, pricing, or support that shaped their view. If the score was low, dig into which pain point from their priority ranking — pricing, fulfillment, marketing, training, or rep responsiveness — is most costing them sales, and what a fix would concretely look like. If the score was high, find out exactly what the manufacturer should keep doing so it isn't lost.

Q09
객관식필수

How likely are you to continue as a dealer with us over the next 12 months?

  • Definitely will continue
  • Probably will continue
  • Not sure
  • Probably will not continue
  • Definitely will not continue
Q10
장문형

What's one change we could make that would most improve your experience as a dealer?

Q11
객관식

How long have you been a dealer with us?

  • Less than 1 year
  • 1-3 years
  • 4-7 years
  • 8+ years
  • Prefer not to say
Q12
객관식

Approximately how many units or orders did your dealership place with us in the last 12 months?

  • Under 10
  • 10-49
  • 50-199
  • 200 or more
  • Prefer not to say
Q13
메시지

That's everything — thank you for the honest feedback! Your responses feed directly into a channel review our team uses to fix fulfillment, pricing, and support gaps for dealers like you.

포함된 기능

  • AI 후속 질문

    정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.

  • 주의력 확인 장치

    성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.

  • AI가 작성한 문안

    문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.

  • 자동 리포트

    응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.

다른 서비스와 비교

다른 설문 도구의 가장 유사한 템플릿을 검토했습니다. 그 도구들이 잘하는 점과, 이 템플릿이 한발 더 나아가는 지점을 정리했습니다.

이 템플릿을 선택하는 이유

  • Includes a dedicated AI follow-up interview that reconstructs the specific event behind each dealer's recommendation score instead of stopping at a number
  • Combines quantitative measures (satisfaction matrix, rep support rating, marketing support opinion scale, MaxDiff prioritization) with open-ended and adaptive probing in one flow
  • Asks dealers directly about contact frequency with their account rep and 12-month continuation intent, giving both relationship-health and retention-risk signals
  • Closes with a long-text improvement question and automatically feeds responses into a report that prioritizes what to fix first

QuestionPro

Dealer Feedback Survey Template

This is a directly comparable, purpose-built dealer feedback template covering satisfaction and partnership topics similar to ours. It's a static question-based template rather than an interview format, so all follow-up must be pre-scripted rather than adaptive. Good starting point for teams that only need a fixed questionnaire.

잘하는 점

  • Purpose-built for dealer/channel feedback, so question framing is already relevant to this audience
  • Backed by an established survey platform with broad question-type support and reporting
  • Likely quick to deploy as a standard fielding-ready template

아쉬운 점

  • No adaptive AI follow-up interview — cannot dig into the specific event behind a dealer's score, only pre-set questions
  • No voice AI interview option for dealers who prefer talking over typing
  • No published per-response quality scoring or transparent prompt methodology

자주 묻는 질문

“Dealer Partner Satisfaction & Channel Feedback Survey” 템플릿에는 어떤 질문이 포함되어 있나요?

바로 사용할 수 있는 질문 13개가 포함되어 있으며, 처음 질문은 다음과 같습니다: “Thanks for partnering with us! We'd like your honest feedback on how the dealer relationship is working — from order ful…” · “How likely are you to recommend becoming a dealer with us to another business owner in your network?” · “Rate your satisfaction with each part of the dealer relationship over the last few months.”. 전체 질문은 위에서 미리 볼 수 있고 모두 수정 가능합니다.

이 설문을 완료하는 데 얼마나 걸리나요?

응답자는 보통 질문 13개를 약 7분 안에 완료합니다.

템플릿을 수정할 수 있나요?

네. 설문을 공개하기 전에 모든 질문, 답변 옵션, 순서를 자유롭게 수정할 수 있습니다. 질문을 추가·삭제하거나 AI 편집기에 연구 목표에 맞춘 재구성을 요청할 수도 있습니다.

이 템플릿은 무료인가요?

네. 편집기에서 바로 열어 수정을 시작할 수 있습니다. 체험에는 계정이 필요 없으며, 무료 플랜으로 설문을 공개할 수 있습니다.

설문을 공개할 준비가 되셨나요?

이 템플릿을 편집기에서 열어 보세요. 첫 응답자가 보기 전에 모든 부분을 원하는 대로 바꿀 수 있습니다.

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