Q01
메시지
모든 템플릿Sales & Revenue
Sales Follow-Up Effectiveness Survey
Measures how prospects and customers experienced your sales team's follow-up after a demo, quote, or consultation — speed, relevance, and whether it actually moved their decision forward. An AI follow-up interview digs into the specific moment follow-up helped or stalled the deal, giving sales leaders concrete coaching material instead of a generic satisfaction score.
샘플 질문
템플릿에 포함된 내용을 미리 확인해 보세요. 모든 질문은 설문 공개 전에 자유롭게 수정할 수 있습니다.
질문 12개 · 약 7분
Q02
객관식필수
What was the most recent interaction you had with our sales team?
- Product demo
- Pricing/quote request
- Sales consultation call
- Trade show or event conversation
- Inbound inquiry response
Q03
객관식필수
Where does that opportunity or purchase stand today?
- We purchased/signed
- We're still evaluating
- We decided not to move forward
- It's on hold internally
Q04
의견 척도필수
How would you rate the speed of follow-up after that interaction?
척도: 1 – 5
최소:Much too slow최대:Very prompt
Q05
매트릭스필수
How much do you agree with each statement about the follow-up you received?
4개 행 × 5개 열
- It was tailored to my specific needs, not generic
- It addressed the questions or concerns I raised
- It was easy to understand and act on
- It moved my decision forward
열: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q06
객관식
Which channel do you prefer for sales follow-up?
- Phone call
- Text/SMS
- Video message
- Scheduled video call
Q07
최선·최악 선택형(MaxDiff)필수
When you're evaluating a purchase, which of these follow-up materials matter most to you?
- Pricing details or quote breakdown
- Case studies from similar companies
- Technical specifications
- ROI or cost-savings calculator
- Reference customer contacts
- Implementation timeline
- Contract terms overview
세트별 최선·최악 선택최선:Most valuable최악:Least valuable
Q08
AI 인터뷰
Reconstruct one concrete moment in this respondent's follow-up experience: what the sales rep sent or said, whether it answered a real open question, and whether it changed the pace of their decision. Anchor on the lowest-rated statement from their agreement ratings and ask what specifically was missing or off. If the deal stalled or was lost, probe what a better follow-up would have contained and when it should have arrived; if they purchased, probe which single follow-up moment tipped the decision.
Q09
의견 척도필수
Based on this follow-up experience, how likely are you to work with us again or recommend us to a colleague?
척도: 0 – 10
최소:Not at all likely최대:Extremely likely
Q10
객관식
Roughly how many people are in your organization?
- 1-50
- 51-200
- 201-1,000
- 1,001-5,000
- 5,000+
Q11
객관식
What best describes your role in this purchase decision?
- Final decision-maker
- Key influencer/recommender
- End user, not involved in decision
- Procurement/finance approver
- Prefer not to say
Q12
메시지
That's everything — thank you for the honest feedback! Your responses go directly to our sales leadership to sharpen how and when we follow up.
포함된 기능
AI 후속 질문
정형화된 설문이 놓치는 세부 내용을, 주관식 답변에 맞춰 AI가 심층 질문으로 끌어냅니다.
주의력 확인 장치
성의 없는 답변과 저품질 응답자를 걸러내는 내장 안전장치입니다.
AI가 작성한 문안
문구, 질문 순서, 분기 로직까지 AI가 연구 목표에 맞춰 작성합니다.
자동 리포트
응답이 모이면 주요 주제, 인용문, 이해하기 쉬운 요약이 자동으로 작성됩니다.
다른 서비스와 비교
다른 설문 도구의 가장 유사한 템플릿을 검토했습니다. 그 도구들이 잘하는 점과, 이 템플릿이 한발 더 나아가는 지점을 정리했습니다.
이 템플릿을 선택하는 이유
- Includes an AI follow-up interview that reconstructs one concrete moment where follow-up helped or stalled the deal, giving sales leaders specific coaching material instead of a generic score
- Combines quantitative measures (opinion scale on follow-up speed, matrix agreement statements, max-diff on which materials matter most) with open-ended probing in a single flow
- Segments respondents by role in the purchase decision and organization size, so results can be cut by buyer type rather than treated as one undifferentiated pool
- Closes with a transparent chat message telling respondents their answers go directly to the team, and produces an auto-generated report without manual tallying
QuestionPro
Sales Followup Survey TemplateThis is a directly comparable, ready-to-field template covering post-sale follow-up experience, similar in intent to ours. It relies on standard closed-ended question types (ratings, multiple choice) without any adaptive interviewing layer. As with most QuestionPro templates, it's positioned as a customizable starting point rather than a fixed instrument.
잘하는 점
- Purpose-built specifically for sales follow-up feedback, matching the same use case
- Backed by an established survey platform with broad question-type and logic support
- Likely customizable within QuestionPro's larger survey-building ecosystem
아쉬운 점
- No adaptive AI follow-up interview to probe the specific moment follow-up succeeded or failed — respondents can't be asked a dynamic 'why' beyond fixed questions
- No voice AI interview option or guided screen-share task for richer qualitative detail
- No indication of transparent, published prompt methodology or automated per-response quality scoring
자주 묻는 질문
“Sales Follow-Up Effectiveness Survey” 템플릿에는 어떤 질문이 포함되어 있나요?
바로 사용할 수 있는 질문 12개가 포함되어 있으며, 처음 질문은 다음과 같습니다: “Thanks for taking a few minutes to reflect on your recent conversation with our sales team. Your responses are completel…” · “What was the most recent interaction you had with our sales team?” · “Where does that opportunity or purchase stand today?”. 전체 질문은 위에서 미리 볼 수 있고 모두 수정 가능합니다.
이 설문을 완료하는 데 얼마나 걸리나요?
응답자는 보통 질문 12개를 약 7분 안에 완료합니다.
템플릿을 수정할 수 있나요?
네. 설문을 공개하기 전에 모든 질문, 답변 옵션, 순서를 자유롭게 수정할 수 있습니다. 질문을 추가·삭제하거나 AI 편집기에 연구 목표에 맞춘 재구성을 요청할 수도 있습니다.
이 템플릿은 무료인가요?
네. 편집기에서 바로 열어 수정을 시작할 수 있습니다. 체험에는 계정이 필요 없으며, 무료 플랜으로 설문을 공개할 수 있습니다.
설문을 공개할 준비가 되셨나요?
이 템플릿을 편집기에서 열어 보세요. 첫 응답자가 보기 전에 모든 부분을 원하는 대로 바꿀 수 있습니다.
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