Q01
Long Text
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Public EV Charging Experience Survey
Measures electric vehicle drivers' satisfaction with public charging station availability, payment processes, and on-site safety to identify priority improvements for charging network operators.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
20 questions · ~4 min
Q02
Multiple Choice
What type of vehicle do you primarily drive?
Q03
Long Text
Overall, how satisfied or dissatisfied are you with the public EV charging experience in your area?
Q04
Multiple Choice
In the last 30 days, how long did you typically wait to start charging after arriving at a station?
Q05
Multiple Choice
Which payment methods did you use at public chargers in the last 30 days? Select all that apply.
Q06
Long Text
When using public charging stations in your area, how safe or unsafe do you generally feel?
Q07
Long Text
Based on your experiences, what one or two improvements would most help availability, payment, or safety at the charging stations you use?
Q08
Long Text
What is your age?
Q09
Long Text
Thank you for your time—your feedback helps improve public EV charging for everyone.
Q10
Long Text
In the last 30 days, how often did you use public charging?
Q11
Long Text
In the last 30 days, how often did you encounter out-of-service chargers?
Q12
Long Text
Overall, how easy or difficult was it to start and pay for a charging session in the last 30 days?
Q13
Multiple Choice
Which on-site features make you feel safer at charging locations? Select all that apply.
Q14
AI Interview
We'd like to learn a bit more about your public EV charging experiences. An AI moderator will ask you a couple of follow-up questions.
Q15
Multiple Choice
How do you describe your gender?
Q16
Multiple Choice
In the last 30 days, where did you use public charging? Select all that apply.
Q17
Multiple Choice
What issues, if any, did you experience when paying at public chargers in the last 30 days? Select all that apply.
Q18
Long Text
In which region do you primarily use public charging?
Q19
Long Text
What is the highest level of education you have completed?
Q20
Multiple Choice
What is your current employment status?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.