Which statements describe your involvement with authentication today? Select all that apply.
- I make authentication strategy decisions
- I implement authentication systems
- I provide security governance/risk oversight
- I support end users (help desk/training)
- I own a product or service affected by auth UX
Which technical dependencies are most important for a passkeys rollout in our organization? Select up to 3.
- Compatibility with our IdP/SSO
- Mobile device management (MDM) integration
- Platform coverage (iOS, Android, Windows, macOS, ChromeOS)
- Browser support
- FIDO2/security key support
- SDKs for native and mobile apps
- Compliance/audit logging requirements
- Disaster recovery and fallback access
How familiar are you with passkeys/passwordless authentication concepts?
Which sign-in methods are in active use here today? Select all that apply.
- Passwords + MFA (e.g., OTP/app push)
- Passwords without MFA
- Single sign-on (SSO)
- Hardware security keys
- Biometric login on managed devices
- Magic links or one-time codes
- Social login (e.g., Google/Apple)
What timeline feels realistic for piloting or expanding passkeys?
Which benefits would passkeys most likely deliver here? Select up to 3.
- Reduced phishing risk
- Fewer password reset requests
- Stronger overall security posture
- Faster logins/better UX
- Lower credential stuffing/fraud
- Improved compliance posture
- Not sure / need more info
Rank the outcomes we should prioritize with passkeys (drag to order; top = highest priority).
Overall, how ready are we to move forward with passkeys?
What are the biggest blockers you see to adopting passkeys here?
Max 600 chars
Which concerns should we address before wider rollout? Select all that apply.
- Account recovery and lost devices
- Shared or kiosk device scenarios
- Legacy browser/app support
- Help desk workload during transition
- Total cost and licensing
- Compatibility with SSO/IdP
- Vendor lock-in or portability
- Regulatory/assurance requirements
- User resistance or change fatigue
How likely are the following risks during a passkeys rollout?
Allocate 100 points across the areas where we should invest to mitigate risks (total must equal 100).
Who are the best candidates for an initial pilot? Select all that apply.
- Security/IT staff
- Engineering teams
- Early adopters/volunteers
- New hires
- Contractors/partners
- Customer support
Which 1–3 metrics would you use to judge success? Select up to 3.
- Password reset tickets down
- Fewer MFA prompts
- Authentication success rate
- Median login time
- Fewer phishing/security incidents
- User satisfaction (CSAT)
- Support cost per user
- Passkeys adoption rate
Which department or function do you primarily represent?
What is your seniority level?
How long have you been with the organization?
Where are you primarily based?
Attention check: To confirm you’re paying attention, please select “I acknowledge.”
- I acknowledge
- I do not acknowledge
Welcome! This brief survey will help us understand our readiness for passkeys and any risks to address. Thanks in advance for your candid input.
Any other comments, concerns, or context we should consider for a passkeys rollout?
Max 600 chars
AI Interview: 2 Follow-up Questions on Passkeys Adoption
Thank you for your time—your input will directly inform our passkeys rollout plan.