An internal stakeholder survey to assess organizational readiness for passkeys/passwordless authentication, surface security and UX risks, and align cross-functional teams on rollout priorities.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
24
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! This survey helps us assess our organization's readiness for passkeys/passwordless authentication and surface any risks to address before rollout.
Your participation is voluntary and you may stop at any time. There are no right or wrong answers—we want your honest perspective. Responses will be kept confidential and reported only in aggregate to inform our rollout planning.
Estimated time: 6–8 minutes. Thank you for your input.
Q2
Multiple Choice
Which of the following describe your involvement with authentication today? Select all that apply.
I make authentication strategy decisions
I implement authentication systems
I provide security governance/risk oversight
I support end users (help desk/training)
I own a product or service affected by auth UX
Other (please specify)
Q3
Opinion Scale
How familiar are you with passkeys/passwordless authentication concepts?
Range: 1 – 7
Min: Not at all familiarMid: NeutralMax: Extremely familiar
Q4
Multiple Choice
Which sign-in methods are currently in active use at our organization? Select all that apply.
Passwords + MFA (e.g., OTP/app push)
Passwords without MFA
Single sign-on (SSO)
Hardware security keys
Biometric login on managed devices
Magic links or one-time codes
Social login (e.g., Google/Apple)
Not sure
Other (please specify)
Q5
Multiple Choice
In your view, which technical dependencies are most important to address for a passkeys rollout? Select up to 3.
Rank the outcomes we should prioritize with a passkeys rollout. Drag to order; top = highest priority.
Drag to order (top = most important)
Reduce phishing risk
Lower password reset volume
Improve login UX and speed
Strengthen overall security posture
Reduce credential stuffing and fraud
Improve compliance posture
Q7
Dropdown
What timeline feels realistic for piloting or expanding passkeys at our organization?
Already in use
Evaluating now
0–3 months
3–6 months
6–12 months
Over 12 months
No plans
Q8
Opinion Scale
Overall, how ready is our organization to move forward with passkeys?
Range: 1 – 7
Min: Not at all readyMid: NeutralMax: Fully ready
Q9
Multiple Choice
Which concerns should we address before a wider passkeys rollout? Select all that apply.
Account recovery and lost devices
Shared or kiosk device scenarios
Legacy browser/app support
Help desk workload during transition
Total cost and licensing
Compatibility with SSO/IdP
Vendor lock-in or portability
Regulatory/assurance requirements
User resistance or change fatigue
Other (please specify)
Q10
Opinion Scale
How likely is it that account recovery and lost-device scenarios will cause significant issues during rollout?
Range: 1 – 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q11
Opinion Scale
How likely is it that legacy app/browser compatibility will cause significant issues during rollout?
Range: 1 – 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q12
Opinion Scale
How likely is it that user resistance or change fatigue will cause significant issues during rollout?
Range: 1 – 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q13
Opinion Scale
How likely is it that help desk overload will cause significant issues during rollout?
Range: 1 – 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q14
Ranking
Rank the following areas by where we should invest most to mitigate passkeys rollout risks. Drag to order; top = highest investment priority.
Drag to order (top = most important)
User training and communications
Support tooling and staffing
Account recovery and backup flows
Legacy app/browser compatibility
Compliance and audit readiness
Vendor evaluation and exit plans
Monitoring and analytics
Q15
Multiple Choice
Who would be the best candidates for an initial passkeys pilot? Select all that apply.
Security/IT staff
Engineering teams
Early adopters/volunteers
New hires
Contractors/partners
Customer support
Other (please specify)
Q16
Multiple Choice
Which metrics would you use to judge the success of a passkeys rollout? Select up to 3.
Password reset tickets down
Fewer MFA prompts
Authentication success rate
Median login time
Fewer phishing/security incidents
User satisfaction (CSAT)
Support cost per user
Passkeys adoption rate
Q17
Long Text
What do you see as the biggest blockers to adopting passkeys at our organization?
Max chars
Q18
Long Text
Based on your responses in this survey, please share any additional comments, concerns, or context we should consider for a passkeys rollout.
Max chars
Q19
AI Interview
We'd like to explore your perspective on passkeys adoption in more depth. An AI moderator will ask a couple of follow-up questions based on your earlier responses.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 6
Q20
Dropdown
Which department or function do you primarily represent?
Security/GRC
IT/Infrastructure
Engineering/Development
Product Management
Design/UX
Customer Support
Finance/Procurement
HR/People
Other
Q21
Dropdown
What is your seniority level?
Individual contributor
Team lead/Manager
Director
VP or above
Q22
Dropdown
How long have you been with the organization?
Less than 1 year
1–2 years
3–5 years
6–10 years
More than 10 years
Q23
Dropdown
Where are you primarily based?
North America
Europe
Asia-Pacific
Latin America
Middle East & Africa
Prefer not to say
Q24
Chat Message
Thank you for your time—your input will directly inform our passkeys rollout planning and risk mitigation strategy. If you have any questions, please reach out to [contact].
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