Where do you primarily charge your EV?
- Home (Level 1 or Level 2)
- Workplace
- Public Level 2
- Public DC fast
How many public charging sessions did you complete in the past 30 days?
On average, how many minutes did you wait before you could start charging at public stations in the past 30 days?
How easy was it to find an available public charger when you needed one in the past 30 days?
Please rate your agreement with the following statements about availability in the past 30 days.
Of your public charging attempts in the past 30 days, what percent started and completed successfully?
Which issues, if any, did you experience at public chargers in the past 30 days? (Select all that apply)
- Charger out of service
- Payment did not work
- Session ended unexpectedly
- Connector damaged or incompatible
- Network/app offline
- Charger occupied or ICEd
- None of the above
Attention check: To confirm you are paying attention, please select “I am paying attention.”
- I am paying attention
- I am not paying attention
When is the price per kWh or per minute typically clear to you?
- Before I plug in
- After the session starts
- Only at the end
- I’m not sure
How clear is pricing information at the public chargers you use?
In the past 30 days, how often did you encounter unexpected fees or price changes?
What would most improve pricing transparency for you?
Max 600 chars
Overall, how would you rate the value for money of your recent public charging?
Overall, how satisfied are you with public charging in the past 30 days?
What type of vehicle do you primarily drive?
- Battery electric (BEV)
- Plug-in hybrid (PHEV)
- Prefer not to say
Which best describes your gender?
- Woman
- Man
- Non-binary
- Prefer not to say
Which best describes your area?
- Urban
- Suburban
- Rural
- Prefer not to say
What is the highest level of education you have completed?
What is your current employment status?
- Full-time
- Part-time
- Self-employed
- Student
- Homemaker/caregiver
- Unemployed
- Retired
- Prefer not to say
Is there anything else you’d like to share about your recent public charging experience?
Max 600 chars
AI Interview: 2 Follow-up Questions on Your EV Charging Experience
Thank you for participating! Your feedback helps improve public EV charging.