Measures user satisfaction with recommendation relevance, perceived control, and content diversity. Designed for product teams optimizing personalization engines and recommendation UX.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
24
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! Thank you for participating in this survey about your experience with product recommendations.
This survey takes approximately 3–4 minutes. Your participation is entirely voluntary and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions.
All responses are confidential, will be reported only in aggregate, and will be used to improve the recommendation experience.
Q2
Dropdown
How long have you been using this product?
Less than 1 month
1–6 months
7–12 months
1–2 years
More than 2 years
I do not use it regularly
Prefer not to say
Q3
Opinion Scale
How often do you engage with recommendations when using the product?
Range: 1 – 7
Min: NeverMid: NeutralMax: Very often
Q4
Dropdown
When did you last see recommendations in our product?
Within the last 7 days
8–14 days ago
15–30 days ago
More than 30 days ago
I don't recall
Q5
Multiple Choice
During that session, did you act on any recommendation (e.g., click, save, or purchase)?
Yes
No
Not sure
Q6
Multiple Choice
What prevented you from acting on a recommendation? (Select all that apply)
Did not seem relevant to me
Already had enough options
Not enough helpful details provided
Concerns about accuracy or trust
Not timely for what I was doing
I prefer finding items myself
I was just browsing
Other (please specify)
Q7
Opinion Scale
Overall, how useful are our recommendations for achieving your goals?
Range: 1 – 7
Min: Not at all usefulMid: NeutralMax: Extremely useful
Q8
Opinion Scale
The recommendations I see are relevant to my interests.
How often do recommendations lead to a successful outcome for you (e.g., finding what you need, saving time)?
Range: 1 – 7
Min: NeverMid: NeutralMax: Always
Q13
Opinion Scale
How much control do you feel you have over the recommendations you see?
Range: 1 – 7
Min: No control at allMid: NeutralMax: Complete control
Q14
Multiple Choice
Which of the following controls have you used to influence your recommendations in the last 30 days? (Select all that apply)
Like / thumb up
Dislike / thumb down
Hide or mute items
Follow topics or sources
Adjust interests or preferences
Clear or reset history
Mark 'not interested' or skip
None of these
Q15
Opinion Scale
To what extent did the controls you used improve your recommendations?
Range: 1 – 7
Min: No improvement at allMid: NeutralMax: Major improvement
Q16
Ranking
Which of the following recommendation controls would be most useful to you? (Rank your top 3)
Drag to order (top = most important)
More visible feedback buttons
Per-item controls (hide/mute)
Topic or source follow/block
Adjustable diversity slider
Profile preference settings
Clearer explanations of why items are recommended
Q17
Opinion Scale
How much variety do you typically see across the recommendations shown to you?
Range: 1 – 7
Min: Very little varietyMid: NeutralMax: A great deal of variety
Q18
Opinion Scale
In the last 7 days, how often did you notice near-duplicate recommendations?
Range: 1 – 7
Min: NeverMid: NeutralMax: Very often
Q19
Ranking
Rank the following in order of how much you would like to see them in your recommendations (most desired first).
Drag to order (top = most important)
Familiar items I already know
New items I haven't seen before
Variety across different topics or categories
Q20
AI Interview
I'd like to understand your recommendation experience a bit more. Let's start: What stands out most — positively or negatively — about the recommendations you've been seeing recently?
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q21
Long Text
Based on your experience, what one change would most improve the recommendations you receive?
Max chars
Q22
Dropdown
What is your age group?
Under 18
18–24
25–34
35–44
45–54
55–64
65 or older
Prefer not to say
Q23
Dropdown
Which region do you primarily use the product from?
North America
Europe
Asia-Pacific
Latin America
Middle East & Africa
Prefer not to say
Q24
Chat Message
Thank you for completing this survey — your feedback directly helps us improve your recommendation experience!
Frequently Asked Questions
What is QuestionPunk?
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