API & SDK Developer Experience (DX) Survey

Welcome to the Developer Experience Survey. This survey asks about your recent experience working with our API and SDK products. Your responses will help us identify friction points and improve our developer tools and documentation. • There are no right or wrong answers — we want your honest experience. • Your responses are confidential and will be reported in aggregate only. • Participation is voluntary, and you may stop at any time. • Estimated time: 7–9 minutes.

When did you most recently work with our API or SDK?

• Within the last 30 days
• 31–90 days ago
• 91–180 days ago
• Over 6 months ago
• I have not used them

The following questions are about your experience with our SDK. If you did not use an SDK in your most recent integration, these questions will not apply to you.

The following questions are about your experience with our API. If you did not use the API in your most recent integration, these questions will not apply to you.

Approximately how long did it take to complete your most recent end-to-end integration (from setup to the first successful call or event)?

• Less than 1 hour
• 1–4 hours
• 5–8 hours (about 1 day)
• 2–3 days
• 4–5 days
• 1–2 weeks
• More than 2 weeks

Overall, how would you rate your developer experience with our API and SDK over the last 90 days?

Based on your survey responses, what is the single biggest change we could make to improve your integration workflow?

What is your primary role?

• Front-end developer
• Back-end developer
• Full-stack developer
• Mobile developer
• DevOps/SRE
• Solution architect
• Other

Thank you for your time. Your feedback directly informs improvements to our API, SDKs, and documentation. If you have additional thoughts in the future, feel free to reach out to our developer relations team.

Which of the following components did you use in your most recent integration? Select all that apply.

• REST API
• GraphQL API
• iOS SDK
• Android SDK
• JavaScript SDK
• Server-side SDK (Java, Python, etc.)
• Webhooks
• Other

How easy was the initial SDK setup in your most recent project?

How clear were the API authentication steps?

Rank the following friction points from most impactful to least impactful based on your recent experience.

1. Authentication complexity
2. Insufficient examples for my scenario
3. SDK versioning or dependency issues
4. Sandbox/test data realism
5. Rate limits throttling progress
6. Inconsistent behavior across endpoints or platforms

How likely are you to recommend our API/SDK to a fellow developer?

How many years of professional software development experience do you have?

• Less than 1 year
• 1–2 years
• 3–5 years
• 6–10 years
• 11–15 years
• 16+ years

What was the primary programming language you used for this integration?

• JavaScript/TypeScript
• Python
• Java
• Kotlin
• Swift
• PHP
• Ruby
• Go
• C#
• Other

How complete was the SDK documentation for the features you needed?

How complete was the API reference documentation for the endpoints you needed?

What documentation or sample content was missing or unclear for your specific scenario?

How many employees work at your company?

• 1 (solo/freelancer)
• 2–10
• 11–50
• 51–200
• 201–1,000
• 1,001+

How clear and easy to follow was the SDK documentation?

How accurate was the API reference documentation (e.g., parameter types, response schemas)?

Where are you primarily located?

• North America
• Europe
• Asia-Pacific
• Latin America
• Middle East and Africa

How helpful were the SDK code examples for your specific use case?

How useful were the API error messages when debugging issues?