Data Privacy Trust & Consent Clarity Survey

Welcome! This short survey (approximately 11 minutes) asks about your experiences with data privacy and consent on our site. Participation is completely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are confidential and will be reported only in aggregate to help us improve our privacy practices.

Approximately how many orders have you placed with us in the past 3 months?

• 0
• 1–2
• 3–5
• 6–10
• 11 or more

Thinking about the most recent time you were asked to consent to data use on our site, how clear was the language used?

Which of the following help you feel confident when checking out on our site? (Select all that apply.)

• Padlock/HTTPS in browser
• Well-known payment providers
• Clear return and refund policy
• Customer reviews on product pages
• Transparent privacy policy link
• Recognized trust badges/certifications
• Two-step verification available
• Clear order tracking and updates
• Visible customer support contact info
• Other (please specify)

Please indicate how much you agree or disagree with the following statement: I trust this company to handle my personal data responsibly.

If you needed to ask a privacy question or submit a data request, which channels would you prefer? (Select all that apply.)

• Help center articles
• Live chat with an agent
• Email support
• Phone support
• In-account privacy dashboard
• Community forum/FAQ
• Other (please specify)

Based on your responses in this survey, what could we change to make our privacy choices easier to understand?

What is your age group?

• 18–24
• 25–34
• 35–44
• 45–54
• 55–64
• 65+
• Prefer not to say

Thank you for your time — your feedback helps us improve transparency, control, and trust in our data practices.

How long have you had an account with us?

• Less than 1 month
• 1–6 months
• 6–12 months
• 1–2 years
• 2–3 years
• 3+ years

How much control do you feel you have over what data we collect about you?

How concerned are you about data breaches affecting your orders or account?

Please indicate how much you agree or disagree: I understand what personal data this company collects about me.

We'd like to explore your thoughts on data use and privacy in a bit more depth. An AI moderator will ask you a couple of follow-up questions based on your earlier answers.

How do you describe your gender?

• Man
• Woman
• Non-binary
• Prefer not to say

When we present optional data uses (for example, personalized offers), which choice format do you prefer?

• Unchecked checkbox (opt-in)
• Toggle switch (default off)
• Granular per-feature controls
• Single 'Accept all' with 'Manage options'
• Pre-checked box (opt-out)

Please indicate how much you agree or disagree: I am comfortable with how this company uses my data to personalize my experience.

Where do you currently live?

• North America
• Latin America & Caribbean
• Europe
• Middle East & North Africa
• Sub-Saharan Africa
• South Asia
• East Asia
• Southeast Asia
• Oceania
• Prefer not to say

Please indicate how much you agree or disagree: I am confident this company would notify me promptly if my data were compromised.

What is the highest level of education you have completed?

• Less than high school
• High school or equivalent
• Some college, no degree
• Associate degree
• Bachelor's degree
• Graduate/professional degree
• Prefer not to say

How important is a company's privacy practices when deciding where to shop online?

Which types of information feel most sensitive to you when shopping online? (Select all that apply.)

• Email address
• Phone number
• Payment card details
• Purchase history
• Precise location
• Browsing behavior (on-site)
• Saved shipping/billing addresses
• Date of birth
• Other (please specify)

Please rank when you would most prefer to be informed about data use (drag to rank, top = most preferred).

1. Before creating an account
2. At checkout
3. When starting a new session
4. When a feature first needs data
5. In a periodic email or account dashboard