QuestionPunkQuestionPunk
無料で始める
すべてのテンプレート
Finance & Insurance

Fire Insurance Coverage Experience & Renewal Survey

Measures how policyholders perceive their fire insurance coverage, pricing, and claims experience, and what drives renewal or switching decisions. Built for insurers and brokers benchmarking product-market fit, with an AI follow-up that reconstructs the real story behind a claim or a low renewal score instead of just the rating.

このテンプレートを使う

登録なしでお試し可能・無料プランでも回答数無制限

ライブプレビュー
Fire Insurance Coverage Experience & Renewal Survey

Thanks for taking a few minutes to share your experience with fire insurance! Your answers help improve coverage, pricing, and claims handling. Your responses are completely confidential and anonymized. This should take about 5-6 minutes.

Powered by QuestionPunk

デフォルト テーマ。色とフォントは自由に変更できます。

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全12問・約7分
メッセージ

Thanks for taking a few minutes to share your experience with fire insurance! Your answers help improve coverage, pricing, and claims handling. Your responses are completely confidential and anonymized. This should take about 5-6 minutes.

Q01
選択式必須

Which best describes your relationship to fire insurance today?

  • Current fire insurance policyholder
  • Previously had fire insurance, did not renew
  • Currently shopping for fire insurance
  • Never purchased fire insurance
Q02
オピニオンスケール必須

Overall, how protected does your fire insurance coverage make you feel against fire-related loss?

スケール: 1 – 7
最小:Not at all protected最大:Completely protected
Q03
選択式必須

In the past 12 months, have you filed a fire-related insurance claim?

  • Yes, and it was resolved
  • Yes, and it's still open
  • No, but I considered filing one
  • No
Q04
評価スケール必須

How clear is your policy about what fire damage is and isn't covered?

範囲: 1 – 5
最小:Very unclear最大:Very clear
Q05
マトリクス

How much do you agree with each statement about your fire insurance provider?

5行 × 5列
  • My insurer communicates clearly about coverage changes
  • My premium reflects my property's actual fire risk
  • Filing a claim would be (or was) straightforward
  • I trust my insurer to pay a fire claim fully and fairly
  • My insurer offers useful risk-reduction resources (e.g., smoke detector or sprinkler discounts)
列: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q06
ポイント配分必須

Thinking about how you chose (or would choose) a fire insurance provider, allocate 100 points across these factors based on how much each influenced your decision.

  • Premium cost
  • Breadth of fire damage coverage
  • Insurer's reputation and trust
  • Agent or broker recommendation
  • Speed and ease of the claims process
  • Discounts for fire-safety measures
100ポイントを配分
Q07
ベスト・ワースト選択（MaxDiff）必須

When choosing a fire insurance policy, which of these matters most and least to you?

  • Low deductible
  • High rebuild/replacement cost coverage
  • Add-on coverage for wildfire or natural disaster risk
  • Fast claims processing
  • 24/7 customer support
  • Discounts for smoke detectors or sprinklers
  • Transparent, easy-to-understand policy language
各セットで最も良いもの・最も悪いものを選択最も良い:Matters most最も悪い:Matters least
Q08
オピニオンスケール必須

How likely are you to renew your fire insurance policy with your current provider?

スケール: 0 – 10
最小:Not at all likely最大:Extremely likely
Q09
AIインタビュー

Explore the reasoning behind the respondent's renewal likelihood score. If they filed a fire-related claim, reconstruct what happened end-to-end: how they reported it, how long payout took, and whether the payout matched expectations. If they haven't filed a claim, probe what would make them trust their insurer to pay out fairly. For low renewal scores, dig into whether the driver is price, a coverage gap, or a bad claims experience, and ask what would change their mind.

Q10
価格感度分析（Van Westendorp）必須

Now a few questions about what you'd expect to pay annually for solid fire insurance coverage on your home.

  • At what annual premium would fire insurance coverage feel so cheap that you'd question whether it actually provides adequate protection?
  • At what annual premium would you consider fire insurance coverage a bargain — a great deal for the protection provided?
  • At what annual premium would you begin to feel fire insurance coverage is expensive, though you might still consider buying it?
  • At what annual premium would you consider fire insurance coverage too expensive to purchase, regardless of the protection offered?
Q11
選択式

Which best describes the property you insure (or would insure)?

  • Single-family home
  • Condo or apartment
  • Multi-family rental property
  • Commercial property
  • Prefer not to say
Q12
選択式

Which age range do you fall into?

  • Under 25
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65 or older
  • Prefer not to say
メッセージ

That's everything — thank you! Your responses will be combined with others to help improve fire insurance coverage, pricing, and claims support.

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Opens with a quick context question on relationship to fire insurance, then an opinion-scale item on how protected the policyholder feels — capturing perception, not just satisfaction.
  • Includes a rating question on policy clarity plus a matrix of agreement statements about the provider, giving structured multi-attribute feedback in one pass.
  • Uses constant-sum allocation and MaxDiff to force trade-offs on what actually drives provider choice, rather than relying on simple rankings.
  • An AI follow-up interview specifically digs into the reasoning behind a respondent's renewal likelihood score (or a recent claim), reconstructing the real story instead of stopping at the number, and pairs with a Van Westendorp pricing series for expected annual premiums.

QuestionPro

Fire insurance survey questions + sample questionnaire template

This is QuestionPro's fire insurance page, pairing a sample questionnaire with explanatory guidance on question types — it reads more like a reference guide than a ready-to-field digital template. It covers similar ground (coverage perception, pricing, claims) but as static, fixed-text items. There's no indication of adaptive follow-up or automated scoring built into the flow.

優れている点

  • Established survey platform with broad question-type library and export/reporting tools
  • Provides sample questionnaire wording specific to fire insurance, useful as a drafting reference
  • Likely customizable within QuestionPro's own survey builder once adapted from the sample

物足りない点

  • No adaptive AI interview capability — every respondent sees the same fixed question set regardless of answers
  • No mechanism to probe the story behind a low renewal score or claim beyond follow-up text boxes
  • No automated per-response quality scoring or transparent AI prompt documentation

よくあるご質問

「Fire Insurance Coverage Experience & Renewal Survey」テンプレートにはどのような設問が含まれていますか？

すぐに使える設問が12問含まれており、最初の設問は次のとおりです：「Which best describes your relationship to fire insurance today?」・「Overall, how protected does your fire insurance coverage make you feel against fire-related loss?」・「In the past 12 months, have you filed a fire-related insurance claim?」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか？

回答者は通常、12問を約7分で回答し終えます。

テンプレートは編集できますか？

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか？

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか？

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

このテンプレートを使う無料で始める

関連テンプレート

似たテーマのほかの調査もご覧ください。

すべて見る
Finance & Insurance

Flood Insurance Risk Perception & Purchase Drivers Survey

Measures how homeowners and renters perceive flood risk, what actually drives them to buy, renew, or skip flood insurance, and how they react to different premium price points. An AI follow-up interview reconstructs the real story behind each respondent's most recent coverage decision instead of just the policy status they select — ideal for insurers, agents, and public risk-communication teams.

テンプレートを見る
Finance & Insurance

Insurance Policyholder Experience & Renewal Survey

Measures how policyholders feel about their coverage, premium value, and claims experience, and gauges renewal intent before it turns into churn. An AI follow-up digs into the real story behind a recent claim or renewal decision, surfacing friction points a rating scale alone would miss. Built for insurers and brokers tracking retention and satisfaction.

テンプレートを見る
Finance & Insurance

Business Insurance Policy Coverage & Claims Experience Survey

Measures how well a business insurance policy actually protects the company — premium value, policy clarity, broker responsiveness, and claims handling — built for insurers, brokers, and risk managers benchmarking client experience. The AI follow-up interview reconstructs what really happened during a claim or renewal decision, going beyond a satisfaction score to the specifics.

テンプレートを見る
Finance & Insurance

Insurance Agency Customer Satisfaction Survey

Measures policyholder satisfaction with their insurance agency across service, claims handling, pricing clarity, and communication, plus renewal intent. An AI follow-up interview digs into the real story behind a recent claim or service interaction so agencies know exactly what to fix or protect.

テンプレートを見る
Finance & Insurance

Insurance Spending, Coverage & Shopping Behavior Survey

Maps what insurance policies people carry, how much they spend and on what, and how they perceive value and price fairness — with an AI follow-up interview that uncovers the real trigger behind a recent or considered provider switch, not just the stated reason.

テンプレートを見る
Finance & Insurance

Health Insurance Plan Satisfaction & Claims Experience Survey

Measures how members feel about their health insurance plan—value for cost, network access, claims experience, and renewal intent—for health plans, brokers, or HR benefits teams. An AI follow-up interview reconstructs what actually happened the last time a member tried to use their coverage, surfacing friction that closed-ended ratings miss.

テンプレートを見る