すべてのテンプレート
Product & UX

First-Session Onboarding & Activation Survey

Measures new users' first-session experience, onboarding guidance effectiveness, and time-to-value discovery to identify activation friction and improve early retention.

設問の例

テンプレートの内容をプレビューできます。すべての設問は公開前に自由に編集できます。

全20問・約9分
Q01
メッセージ

Welcome, and thank you for taking part in this survey about your first experience with our product. This survey takes approximately 10 minutes. Your participation is completely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are confidential, will be anonymized, and reported only in aggregate to help us improve the onboarding experience.

Q02
自由回答(長文)

Which product or app is this feedback about? Please include the name and version if known.

Q03
選択式

Which onboarding elements did you encounter during your first session? (Select all that apply)

  • Welcome tour or walkthrough
  • Tooltips or hover hints
  • Empty states with tips
  • Sample or demo content
  • Checklist of steps
  • In-product messages or modals
  • Contextual help or '?' icons
  • None of these
  • Other (please specify)
Q04
プルダウン

When did you first feel the product's value (your "aha" moment) during your first session?

  • Within the first 3 minutes
  • 3–10 minutes
  • 10–30 minutes
  • After 30+ minutes
  • I did not experience an 'aha' moment
Q05
オピニオンスケール

After your first session, how confident were you in completing basic tasks on your own?

スケール: 1 – 7
最小:Not at all confident最大:Extremely confident
Q06
オピニオンスケール

How likely are you to continue using this product?

スケール: 1 – 7
最小:Very unlikely最大:Very likely
Q07
プルダウン

What is your age group?

  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q08
メッセージ

Thank you for your time — your feedback will directly help us improve the onboarding experience for new users.

Q09
プルダウン

Which platform did you use during your first session?

  • Web (browser)
  • iOS app
  • Android app
  • Windows desktop
  • macOS desktop
  • Other (please specify)
Q10
オピニオンスケール

Overall, how helpful were the onboarding elements you encountered during your first session?

スケール: 1 – 7
最小:Not at all helpful最大:Extremely helpful
Q11
自由回答(長文)

Briefly describe your first "aha" moment (if any) and what triggered it.

Q12
選択式

Which of the following friction points, if any, did you experience during your first session? (Select all that apply)

  • Confusing navigation
  • Unclear terminology
  • Too many steps
  • Missing or hard-to-find guidance
  • Performance or loading issues
  • Bugs or errors
  • None of these
  • Other (please specify)
Q13
自由回答(長文)

Based on your responses in this survey, is there anything else you'd like to share about your first-run experience?

Q14
選択式

How do you describe your gender? (Select all that apply)

  • Woman
  • Man
  • Non-binary
  • Another gender identity
  • Prefer not to say
Q15
オピニオンスケール

Overall, how would you rate your first-run experience?

スケール: 1 – 7
最小:Very poor最大:Excellent
Q16
オピニオンスケール

The onboarding guidance made it clear what to do next during my first session.

スケール: 1 – 7
最小:Strongly disagree最大:Strongly agree
Q17
自由回答(長文)

Was there any guidance or information that was missing or unclear during your first session?

Q18
AIインタビュー

We'd like to learn a bit more about your first-session experience. Our AI moderator will ask a couple of brief follow-up questions based on your earlier responses.

Q19
プルダウン

Where do you currently live?

  • Africa
  • Asia
  • Europe
  • Middle East
  • North America
  • Oceania
  • South America
  • Prefer not to say
Q20
選択式

What did you try to do first during your initial session?

  • Explore the interface
  • Complete initial setup
  • Create my first item or project
  • Import or upload data
  • Invite someone or share
  • View a dashboard or results
  • Adjust settings or preferences
  • Other (please specify)

含まれる機能

  • AIによる深掘り

    自由回答に合わせてAIが追加で質問し、固定のフォームでは拾えない具体的な内容を引き出します。

  • 注意確認設問

    急いだ回答や質の低い回答者を除外する仕組みを標準で備えています。

  • AIが作成する設問文

    文言、設問の順序、条件分岐をAIが調査の目的に合わせて作成します。

  • 自動レポート

    回答が集まると、テーマ、引用、わかりやすい要約が自動で作成されます。

他ツールとの比較

ほかのアンケートツールで最も近いテンプレートを調べました。それぞれの優れている点と、このテンプレートがさらに踏み込んでいる点をまとめています。

このテンプレートを選ぶ理由

  • Combines structured onboarding-friction questions (multiple-choice on onboarding elements encountered, friction points experienced) with an AI follow-up interview that can probe deeper on each respondent's specific first-session story.
  • Captures time-to-value directly via a dedicated 'aha moment' timing dropdown plus open-text explanation, not just a generic satisfaction score.
  • Uses multiple opinion-scale questions (onboarding helpfulness, clarity of next steps, task confidence, likelihood to continue) to give a multi-dimensional activation score rather than a single CSAT-style rating.
  • Pairs quantitative scales with open-text prompts on missing/unclear guidance, giving both trackable metrics and qualitative detail for improving onboarding flows.

SurveySparrow

Onboarding Experience Feedback Form Template

A static, ready-to-send form template focused on gathering general onboarding feedback rather than first-session activation specifics. It's built for quick deployment on SurveySparrow's form/survey platform, but the page shows a fixed question set with no adaptive follow-up logic. Good for a lightweight satisfaction check rather than deep activation diagnosis.

優れている点

  • Quick to deploy as a ready-made form
  • Simple, low-friction respondent experience typical of SurveySparrow forms
  • Backed by SurveySparrow's broader distribution and reporting tools

物足りない点

  • Fixed question set with no adaptive AI follow-up probing on individual answers
  • No automated per-response quality scoring
  • No voice AI interview option or transparent prompt methodology disclosed

よくあるご質問

「First-Session Onboarding & Activation Survey」テンプレートにはどのような設問が含まれていますか?

すぐに使える設問が20問含まれており、最初の設問は次のとおりです:「Welcome, and thank you for taking part in this survey about your first experience with our product. This survey takes ap…」・「Which product or app is this feedback about? Please include the name and version if known.」・「Which onboarding elements did you encounter during your first session? (Select all that apply)」。すべての設問は上でプレビューでき、自由に編集できます。

このアンケートの回答にはどのくらい時間がかかりますか?

回答者は通常、20問を約9分で回答し終えます。

テンプレートは編集できますか?

はい。公開前であれば、すべての設問、選択肢、順序を編集できます。設問の追加や削除のほか、調査の目的に合わせた作り直しをAIエディターに依頼することもできます。

このテンプレートは無料で使えますか?

はい。エディターで開けば、すぐに編集を始められます。お試しにアカウントは不要で、無料プランでアンケートを公開できます。

公開の準備はできましたか?

このテンプレートをエディターで開いてみてください。最初の回答者が目にする前に、すべてを自由に変更できます。

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