Hair Salon New Client Intake & Hair History Survey

Welcome! Before your appointment, we'd love to learn a bit about your hair so your stylist can prep the right products and plan. This takes about 4-5 minutes and helps us give you a better result.

Which best describes your natural hair texture?

• Straight
• Wavy
• Curly
• Coily/Very tight curl
• A mix / varies by section

Which of these have you had done to your hair in the last 12 months? Select all that apply.

• Permanent color (all-over)
• Highlights or balayage
• Bleaching / lightening
• Chemical relaxer or texturizer
• Perm
• Keratin or smoothing treatment
• Henna or plant-based dye

Do you have any known allergies or sensitivities to hair products, or scalp conditions we should know about (e.g., PPD allergy, eczema, psoriasis)? Write 'None' if not applicable.

Which of these are you currently dealing with? Select all that apply.

• Dryness or brittleness
• Breakage or split ends
• Thinning or hair loss
• Color fading or brassiness
• Frizz
• Scalp itchiness or flaking
• Slow growth

Overall, how satisfied are you with the current health and appearance of your hair?

When choosing today's service, rank these priorities from most to least important to you.

1. Low daily maintenance
2. Repairing damage
3. Vibrant, long-lasting color
4. Volume or fullness
5. Following a trend or reference photo
6. Length retention / growth

Reconstruct this client's hair history and real goal for today's visit: what has worked or gone wrong with past color, chemical, or cutting services, and what specific outcome would make them feel this appointment was worth it. If they mention damage, an allergy, or a bad past experience, probe for exactly what happened and what the stylist should avoid repeating. If their stated priorities from the ranking seem to conflict (e.g., low maintenance plus frequent color changes), gently surface that tension and ask which they'd compromise on.

What's your typical budget range for today's service?

• Under $75
• $75-$150
• $150-$300
• $300+
• Not sure yet — want stylist recommendation

In the last 12 months, how often have you had a professional hair service (cut, color, or treatment)?

• This is my first time
• Once
• 2-3 times
• 4-6 times
• More than 6 times

We sometimes take before-and-after photos to track results and share on our portfolio or social media (never without your name attached unless you say it's okay).

What's your age range? (Optional — helps us understand our clientele)

• Under 18
• 18-24
• 25-34
• 35-44
• 45-54
• 55-64
• 65+
• Prefer not to say

Thank you! Your stylist will review this before you arrive so they're ready with the right approach and products. Your info stays in your client file and is only used to personalize your visits.