Healthcare Costs & Financial Burden Survey

Thanks for taking a few minutes to talk about healthcare costs — your own experience, not general opinions. Nothing here is used to determine your coverage or bill you. Your responses are completely confidential and anonymized. About 8 minutes.

Which of these best describes your current health insurance coverage?

• Employer-sponsored insurance
• Marketplace/individual plan
• Medicare
• Medicaid
• Uninsured
• Other

Roughly how much did you personally pay out of pocket for healthcare in the last 12 months — premiums, copays, deductibles, and prescriptions combined (in USD)?

Overall, how much of a financial burden have your healthcare costs been over the past year?

In the past 12 months, did you delay or skip any medical care because of the cost?

• No, I got all the care I needed
• Yes, I delayed care but eventually got it
• Yes, I skipped care entirely
• Not sure / can't recall

How concerned are you about affording each of the following, if you needed it in the next year?

Which of these changes would do the most, and the least, to ease your healthcare financial burden?

• Lower monthly premiums
• Lower deductibles before coverage kicks in
• Clear pricing shown before treatment
• Lower cost telehealth options
• Cheaper prescription drugs
• Simpler, easier-to-understand bills
• More in-network provider choices

Think about a routine, in-network visit to a primary care doctor, before any insurance reimbursement.

• At what price for that visit would you start to question the quality of care being provided?
• At what price for that visit would you consider it a bargain — great value for the money?
• At what price for that visit would you start to feel it's expensive, though still worth paying?
• At what price for that visit would you consider it too expensive to pay at all?

Focus on the respondent's answer about delaying or skipping care due to cost. If they delayed or skipped care, reconstruct exactly what care was involved, what it would have cost, what happened to their health or plans as a result, and whether they've since gotten that care. If they said they got all needed care despite cost concerns, probe how they made that possible (borrowing, cutting other spending, payment plans) and whether that felt sustainable. Anchor on their reported financial burden level and their top-ranked cost-reduction change, and ask which single change would most have altered their actual decision.

How satisfied are you with how your insurance provider handles your healthcare costs (claims, coverage clarity, billing)?

What is your age range?

• Under 25
• 25-34
• 35-44
• 45-54
• 55-64
• 65 or older
• Prefer not to say

What is your total annual household income?

• Under $25,000
• $25,000-$49,999
• $50,000-$74,999
• $75,000-$99,999
• $100,000-$149,999
• $150,000 or more
• Prefer not to say

How do you describe your gender?

• Woman
• Man
• Non-binary
• Prefer to self-describe
• Prefer not to say

Thank you for sharing this — it's genuinely useful. Your responses will be combined with others (never shared individually) to help identify where healthcare costs are creating the most real-world strain, and what changes would actually help.