K-12 School Communication Effectiveness — Parent Evaluation

Welcome, and thank you for taking the time to share your feedback. This survey asks about your experience with communications from your child's school over the past 30 days — including announcements, grades, events, and safety alerts. The survey takes approximately 12 minutes. Your responses are confidential, will be reported in aggregate, and will be used to improve how the school communicates with families. Participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions.

Are you currently a parent or legal guardian of a child enrolled in a K-12 school?

• Yes
• No

In the last 30 days, how have you received information from the school? Select all that apply.

• Email
• Text/SMS
• School mobile app
• School website/portal
• Paper flyers or letters
• Social media (e.g., Facebook, Instagram)
• Phone calls or voicemail
• Word of mouth from other parents
• From my child
• Other (please specify)

Which communication channel do you most prefer for receiving school information?

• Email
• Text/SMS
• School mobile app
• School website/portal
• Paper flyers or letters
• Social media
• Phone calls or voicemail
• No preference

Overall, how effective was the school's communication with you in the last 30 days?

Overall, how satisfied are you with the school's communication in the last 30 days?

The following questions ask about the clarity of different types of school communications in the last 30 days. If you did not receive a particular type, select 'Not applicable.'

How clear were the school's general announcements (e.g., schedule changes, school news)?

How clear were communications about your child's academic progress or grades?

How clear were communications about school events (e.g., parent-teacher nights, fundraisers)?

How clear were emergency or safety-related communications (e.g., lockdown alerts, weather closures)?

The following questions ask about the timeliness of the same types of communications. Again, if you did not receive a particular type, you may skip the question.

How timely were the school's general announcements?

How timely were communications about your child's academic progress or grades?

How timely were communications about school events?

How timely were emergency or safety-related communications?

Which aspect of school communication matters most to you?

1. Clarity of the message
2. Timeliness of delivery
3. Frequency of updates
4. Availability on my preferred channel
5. Ability to respond or ask questions

How likely are you to recommend this school's communication approach to another parent?

Based on your responses in this survey, please share any additional thoughts, concerns, or suggestions about how the school communicates with families. Specific examples are welcome.

Thank you for your written feedback. We have a few brief follow-up questions to better understand your experience with school communications.

What grade level is your child (or oldest child) currently in?

• Pre-K or Kindergarten
• 1st–2nd grade
• 3rd–5th grade
• 6th–8th grade
• 9th–12th grade
• Multiple grade levels
• Prefer not to say

What is your age?

• 18–24
• 25–34
• 35–44
• 45–54
• 55–64
• 65+
• Prefer not to say

What is your gender?

• Woman
• Man
• Non-binary
• Prefer not to say

What is the highest level of education you have completed?

• Less than high school
• High school or equivalent
• Some college or vocational training
• Associate degree
• Bachelor's degree
• Graduate or professional degree
• Prefer not to say

What is your current employment status?

• Full-time
• Part-time
• Self-employed
• Homemaker
• Student
• Unemployed, seeking work
• Unemployed, not seeking work
• Retired
• Prefer not to say

Thank you for completing this survey. Your feedback will directly inform how the school improves communication with families. If you have urgent concerns, please contact the school office directly.